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Homewood Suites by Hilton Chicago-Downtown

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#50 of 187 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,551 Reviews from our TripAdvisor Community

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Showing 2,387: English reviews
Fayetteville, North Carolina
Reviewed 24 July 2014

Our family stayed here mid July and had a nice stay. Pros- the location. It is one block from the red line and bus stop. Staff is friendly and hardworking(especially the bell service). Free breakfast was a nice treat. Rooms were large and clean. The pool is indoors and on the top floor. Also nice fitness center with a great...

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Helpful?
Thank Ron S
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Ron S, Thank you for your feedback after your recent visit to our hotel. I was pleased to see that you and your family had a great experience at Homewood Suites despite the slow elevator. I apologize for the inconvenience and appreciate your patience. We look forward to accommodating you again the next time your travels bring you to Chicago....

Wausau, Wisconsin
Reviewed 22 July 2014

We stayed at this hotel using our Hilton points. If I had paid cash I would have been disappointed. The rooms are large, but they are dated. The location is nice and close to the Magnificent Mile. The walk to Navy Pier was close. I would likely not stay here again unless we got a good deal.

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Thank Jeremy W
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Jeremy W, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. It is our goal to create an excellent experience for every guest; I regret the fact that we were not able to do so for you on this occasion. Thank you again for your feedback. Sincerely, Jason Park Guest Experience Manager

Chicago, United States
Reviewed 22 July 2014

I enjoy staying here for our "stay-cations", or for our once a month "date night". The rooms are very clean and well-kept. The breakfast is absolutely wonderful and the service staff there are all so friendly and attentive. The location is so convenient for when we want to walk to the Gold Coast and do some window browsing. I always...

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Helpful?
Thank Marisol F
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Marisol F, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you had a lovely experience at our hotel for your monthly “date night”. I appreciate you mentioning the friendly and attentive staff. I also see that you enjoyed the complimentary breakfast and took advantage of the location...

WIndsor, Ontario
Reviewed 22 July 2014

We traveled as a family of 5 to the great city of Chicago, approximately 4.5 hour drive from Detroit. We book the hotel on-line and when we arrive, checked in, but had to wait until 4 pm for our keys. We ventured into the city and walked to Navy Pier had lunch and went on an architectural tour of the...

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1Thank DWAYNEfromWINDSOR
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

DWAYNEfromWINDSOR, Thank you for your review of Homewood Suites downtown Chicago. I was happy to see that you and your family had an awesome experience at our hotel! I appreciate you mentioning the excellent service your family received throughout your visit. I can see that you took advantage of the location of the hotel as you visited the many sights,...

United States
Reviewed 21 July 2014

Was here on business. Room was very clean and very quiet!! The staff was friendly and helpful. It was also very convenient to my meeting location as well as to shopping and nice places to eat. Check out process VERY easy.

Review collected in partnership with Homewood Suites by Hilton
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Thank Kristi L
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Kristi L, Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that your experience at Homewood Suites was a pleasant one. I appreciate you mentioning the friendly and helpful staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We...

Omaha, Nebraska
Reviewed 18 July 2014

Location was great, just a couple of minutes walk to Michigan Ave. Close to all the transportation options to get you anywhere you needed to go. Several good places to eat are nearby. The hotel rooms are nice and comfortable, well kept. Ground floor staff was very good, greeted us and informed us of where we need to go for...

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Thank ednangiem
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Ednangiem, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that your family and friends enjoyed your experience at our hotel. I appreciate you mentioning the accommodating staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on...

Portage, Michigan
Reviewed 17 July 2014

The front staff is friendly as well as the check in staff. I was appalled at the rudeness of the lady running breakfast. She was very rude and not inviting in any way. I saw her talking to some of the younger ladies working during breakfast in a snotty manner, and talking to them like they were below her. I...

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1Thank Hlewis3
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hlewis3, I want to thank you for sharing the details of your recent visit with us. I want to take a moment to apologize for unfortunate experience you had. We will be addressing the issues you brought up with the team to ensure those things do not happen again. It is our goal to create an excellent experience for every...

Sammamish, Washington
Reviewed 16 July 2014

Great central downtown location and good price. Rooms were pretty good too. But when i stayed here there was construction on the ground level and all there was at the ground floor were elavators, took me a bit to figure out that i had to go up to a different floor where the reception was. Felt like some unfinished apt...

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1Thank Boris L
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Boris L, Thank you for your review of Homewood Suites downtown Chicago. I would like to apologize for any inconvenience the construction created for you. However, I was glad to see that you found value at the hotel and that the location was convenient for you. Thank you for your feedback and we look forward to hosting you at the...

Chicago, Illinois
Reviewed 15 July 2014

The location was just perfect for getting around. Loved the friendly-helpful staff--with special thanks to Gabriel, Alex and Michael for all the tips for getting around!!!! The breakfast provided a great variety and dinner was a perk we hadn't planned on but saved us a lot of money on meals. Makes a nice place for a friend getaway so we...

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Thank onthegogirl2014
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

onthegogirl2014, Thank you for taking the time to post your thoughts on our hotel. It made me happy to see that you and your friends had a great experience at Homewood Suites downtown Chicago. I appreciate you mentioning the helpful staff. If it would not be too much of an inconvenience, would you “like” us on facebook? We hope that...

Eudora, Kansas
Reviewed 14 July 2014

I was traveling with a group of friends and we stayed at the Homewood Suites in downtown Chicago. It truly was a wonderful stay! The friendliness and helpfulness of the staff was amazing! Alex and Michael at the front desk helped us figure out how to navigate Chicago and were so helpful in making sure we were able to go...

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Thank Vicky3851
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Vicky3851, Thank you for your feedback after your recent visit to our hotel. I was pleased to see that your experience at Homewood Suites downtown Chicago was excellent. I appreciate you mentioning the amazing staff. I was glad that you found the location of the hotel to be convenient and that you enjoyed the complimentary breakfast and evening Manager’s Reception....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: €152 - €377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
 of 5 bubbles Knani, 14 Mar 2017 | Read review
“away from elevator is best”
 of 5 bubbles jhp45, 26 Feb 2017 | Read review
“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
5 of 5