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Homewood Suites by Hilton Chicago-Downtown

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#51 of 186 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,516 Reviews from our TripAdvisor Community

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Showing 2,355: English reviews
Chicago
Reviewed 2 weeks ago

Went for my birthday, the hotel and evening reception was very nice. Food options were good. Bathroom smelled of mildew, toilet made a loud noise when flushing and pool had hair clumps in it like it hadn't been cleaned.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 27brandonc
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We're glad you chose to spend your birthday with us, thank you for your review! We are sorry however if you experienced any issues in the bathroom and pool areas, but trust that you alerted us to this, and we were able to correct it right away. Please don't wait until next year to visit us again!

Reviewed 2 weeks ago via mobile

Great location, friendly staff, awesome breakfast, very clean rooms, kid friendly, beautiful views, very nice pool, and great price! We stayed this past weekend with our 1 and 3 year old they had very nice pack and plays ready for us set up in the room. Less than a block from the subway. The kids loved the pool. We had...

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Helpful?
Thank Katie A
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Wow, this is awesome, thank you for the great review! We love hearing when our guests tell us we're living our mission to be Chicago's cleanest and friendliest hotel! The fact that you stayed another night with us is one of the best compliments we can receive, and we can't wait to have you back again!

Devon UK
Reviewed 3 weeks ago

Stayed for two days - has been remodelled since I last stayed here. Is now amazing! really friendly and helpful staff, the reception area and food area now looks so bright and clean. Rooms spotless and again look brighter with the lighter colored tiles. Absolutely loved it - will be one of my "definite stays" when back in Chicago. I...

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Helpful?
Thank firsedge
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Awesome! We love when our guests tell us that they love our recent transformation, and we appreciate our loyal guests! Thank you for your review, we can't wait to have you back again!

Chicago, United States
Reviewed 3 weeks ago

Thanks to Diana at the reception, we got a great room with a view. We stayed for two nights in 1313 and the whole view outside was outstanding, day and night. Everything in the room was clean and brand-new. We will come back again next time. This is also best location to near-by attractions. AMC movie theater with very relaxing...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Chandrashekhar J
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent, thank you for the great review! Many guests don't know of our great views until they are checked in, thank you for pointing that out! We love hearing that we're living up to our mission to be Chicago's cleanest and friendliest hotel, so thank you for recognizing Diana! Please come back and see us again soon!

De Pere, Wisconsin
Reviewed 3 weeks ago

This is a lovely hotel! The suite is amazing! Love that it is equip with the amenities for cooking! The parking was my hugest worry! Valet service was amazing to make the stay great! Amazing view and location!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 509tianab
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We loved having you, thank you for your review! It's great to hear when our guests have a great experience with us, so please come back and see us again soon!

Tulsa, United States
Reviewed 3 weeks ago

Love the location right downtown. Recently remodeled so the rooms are actually spacious and comfortable in city terms. We got a good weekend rate. Staff was amazing! Amber at the front desk was an absolute joy, and helped us resolve any issues plus pointed us to restaurants, etc. She is a keeper, and we never saw her leave over the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank M8149QXjasons
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We love hearing when our staff does a great job! Thank you for recognizing Amber and Amer! We pride ourselves with our goal of being Chicago's cleanest and friendliest hotel, so please let us know before you check out if this is ever not your experience! We hope you'll be back soon!

Fort Wayne, Indiana
Reviewed 4 weeks ago

We have stayed in this hotel nearly a dozen times over the past few years. When calling to confirm our room and double check my credit card, I was interrupted 3 times (rudely) by someone named Michael. He was very condescending and abrupt. Our stay was very nice. Although the hot coffee/water/tea bar in the lobby was not replenished nearly...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hlalwine
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We love our repeat guests, thank you for your loyalty! We love hearing when our staff does a great job, however we regret if we were not consistent in this area during your last stay. We pride ourselves on being Chicago's cleanest and friendliest hotel, and apologize that in this case, that was not your...

Reviewed 4 weeks ago via mobile

Great location! Right off of miracle mile! Great views of the city! Staff are super friendly and the continental dinners and breakfasts come with the room and are prepared by gourmet chefs. Only one downside; if you go in winter, ask to have them open the windows. The central air is set only to heat setting. We would totally stay...

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Helpful?
Thank Jill F
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We are glad that you chose to spend some of your holiday with us! Please come see us again before next Christmas!

Perth, Australia
Reviewed 5 weeks ago

A great location close to the Magnificent Mile and shops and restaurants The room was quiet with double glazed windows. Furnishings were clean and comfortable. The free breakfast and evening reception were satisfactory but overall the breakfast quality was not as good as Hampton Inn. Fresh cut fruits were never replenished so I only had them when I went at...

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Helpful?
Thank JonTravelator
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your detailed review! We are happy that overall, you had a good stay, but regret if there were any inconveniences along the way! We actually do offer safes to our guests, which are available 24 hours at the front desk. Although we occasionally do have signal issues, slow Wi-Fi speed is extremely rare, thus, we...

Reviewed 5 weeks ago via mobile

Stayed at this hotel for a weekend with the girlfriends. Stayed in a suite with a king bed in a room and a sleeper sofa in the living room with a full kitchen. The room was very nice, comfortable and clean. The kitchen just has a few basic supplies but it's not like you're going to do full scale cooking...

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Helpful?
Thank Mary L
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We are happy that you had a great birthday weekend with us, and that our suite accommodated all of your needs! Please don't wait until next year however to come see us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Price Range: €117 - €347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
“1410 is a very nice room, although if you can go higher, do it. The views from the pool are amazing. Corner rooms are nice, but drafty.”
 of 5 bubbles Lolligirl56, 18 Jan 2017 | Read review
“If available, try and get a corner suite. Great views”
 of 5 bubbles 426barts, 17 Jan 2017 | Read review
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