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Homewood Suites by Hilton Chicago-Downtown

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#51 of 186 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,516 Reviews from our TripAdvisor Community

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Showing 2,355: English reviews
Reviewed 31 March 2014

It is too bad that the hotel could not control and resolve a barking dog and cold pool water. The location is fabulous, the breakfast is great, the view of the Wrigley Building stunning. However, my eleven year old and I were too exhausted the next morning to enjoy any of it.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank 480kathleenq
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

480kathleenq, Thank you for your review. I apologize for the disappointing experience you had while at our hotel. We are a pet-friendly hotel and rarely have any noise disturbance due to pets. However, in your case, there was an issue with noise and I am sorry for that. Please contact me so we can discuss the matter further. Sincerely, Jason...

United States
Reviewed 30 March 2014

We would definitely stay at Homewood Suites again. The staff was wonderful, the value was great, beds were very comfortable, and the location was within walking distance of great shopping on Michigan Avenue!

Review collected in partnership with Homewood Suites by Hilton
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Thank Heather H
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Heather - Thank you for leaving your comments. We look forward to welcoming you again in the future!

Doha, Qatar
Reviewed 28 March 2014

Superbly located, well priced and functional property made all the better by the excellent staff particularly the concierge desk manned by friendly Sal and Allan, front office manager Starr Stovall all of who went out of their way to help us make the most of this rather short visit. Another guy at the reception, Mr. Michael Campbell needs more training...

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1Thank BhupiJain
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for taking time to tell the world about your experience with us! I will pass along your comments to those you mentioned in your review. We welcome all feedback here, positive and negative, it only helps to make us even better! Come back and see us again soon; we look forward to being your home-away-from-home once again.

Modesto, California
Reviewed 28 March 2014

Stayed here for free using our Hilton Honors points. It is located right in the middle of Chicago and is a few blocks away from Navy Pier. The check in was a breeze and the staff were friendly and helpful. I would definitely stay here again.

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1Thank TarsierReviews
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

So glad you were able to put your Hilton Honors points to good use! Thanks for the positive review and your loyalty to the Hilton brand; we appreciate you!

Reviewed 25 March 2014 via mobile

My wife found a web rate that we took advantage of. We have typically stayed in the south end of town. Not anymore! Great location and great value with breakfast and dinner! The kids did think the pull out was a little uncomfortable. Lots of good restaurants near by. Pool was small but cool on the top floor with a...

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Thank Gfly86
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for taking time to write about your experience with us. Glad to hear you enjoyed our hotel and the new location; there is so much to do within even just a few blocks of us! Our rooftop pool is usually a big hit for families, so I'm glad you all took advantage of that! As for the sofa...

Pittsburgh, Pennsylvania
Reviewed 25 March 2014

This is a great property that is centrally located and has all the amenities typically important to a business traveler. I travel to Chicago for business every week andI have been staying here as often as possible. The rooms are spacious, clean and very comfortable. But the best thing about this hotel is the PEOPLE that work here! The front...

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1Thank NancyChauvet
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Nancy: We are lucky to have such wonderful guests stay with us regularly. We truly do enjoy going above what is expected to make you (and all of our guests) feel as comfortable as possible. I will pass along your kind comments to Starr, Glenda, and Marcus; they will be thrilled to know that they helped make this experience a...

Saint Louis, Missouri
Reviewed 24 March 2014

Every single staff member did their best to make it as wonderful as possible. The door men: Amer, Sammy and Allan were amazing and the desk lady: Lorena G made the trip even more perfect! The location of the hotel was right next to the Magnificent Mile and it was definitely in the heart of the city, you could get...

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Thank Madisynstl
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for sharing your review of the Homewood Suites Chicago Downtown! Our team here is so pleased and eager to provide a memorable experience for all our guests and I'll be sure to pass along your individual comments! Thanks again!

Kalamazoo, United States
Reviewed 24 March 2014

This is the second time we stayed at the Homewood Suites. It is still it is the best hotel for value , location and security in Chicago. My wife is big on clean places and this hotel past the test with flying colors. All the staff is friendly and helpful. Starting from the doorman to all the rest of the...

Review collected in partnership with Homewood Suites by Hilton
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1Thank Jack R
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Jack - THANK YOU for leaving a review! We are so happy that you chose to stay with us once again! We really do pride ourselves on great service (although you really can't beat the location)....and it's nice to hear that everyone took great care of you and your family. We look forward to welcoming you back next time you...

Rocky River, Ohio
Reviewed 23 March 2014

From the moment we arrived, we were welcomed with smiles and courteous employees. From the valets to the desk staff, to the maids, everyone was helpful and friendly for the entire 4 day stay. We purchased the valet parking package which was only available through the Homewood website (not on any of the other travel reservation sites). This saved us...

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Thank thelittlebird
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

THANK YOU for leaving such a thoughtful review! It sounds like you took advantage of our amazing parking package and also used nearby transportation options to do some exploring! This time of year the fluctuating Chicago weather can be a challenge, but we appreciate the feedback and will pass along your comments about the heating in your room. Please email...

Portland, Maine
Reviewed 22 March 2014

Checked in late after a flight delay only to discover that the room I have booked months before was not available and that I would have to spend at least the first night in a smoking room. I wasn't thrilled but figured for a night it wouldn't be such a big deal. I was wrong. Maybe it was an exception...

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1Thank Patrica C
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Patrica C, Thank you for your review. I would like to apologize for the smell of smoke in the hallway. It is our goal to create an excellent experience for every one of our guests and regret that your experience started out on the wrong foot. We really do appreciate your feedback and will take steps to ensure this does...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Price Range: €117 - €347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
“1410 is a very nice room, although if you can go higher, do it. The views from the pool are amazing. Corner rooms are nice, but drafty.”
 of 5 bubbles Lolligirl56, 18 Jan 2017 | Read review
“If available, try and get a corner suite. Great views”
 of 5 bubbles 426barts, 17 Jan 2017 | Read review
5 of 5