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The Westin Chicago River North

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Traveller (453)
Room & Suite (433)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,053)
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1,100
602
153
65
53
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All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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821 - 825 of 1,973 reviews
Reviewed 2 February 2015

The Westin Brand lives up to its reputation. The rooms, lobby and restaurants all renovated. The hotel staff all friendly and attentive. This Westin has an executive lounge with excellent continental breakfast. One unique amenity is the Hotel Gym has a personnel trainer "free" to...More

Thank Travelgirl040907
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 5 February 2015

Hello Travelgirl040907, Thank you for taking the time to leave such a wonderful review of our property. It is truly rewarding knowing that you were able to enjoy our rooms, restaurants, and our on site Westin Workout facility. Sam's passion for all things health and...More

Reviewed 1 February 2015

My boyfriend and I wanted to get away without leaving the city and we are very happy we chose the Westin. The entire experience was great! We are already making plans to go back! The room was larger compared to other downtown rooms. The bed...More

Thank 41kellye
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 5 February 2015

Good afternoon 41kellye, I am so happy to see that we were able to provide you with a great "stay cation" in downtown Chicago! On behalf of myself and my entire team, it was truly a pleasure having you as our guest. Please feel free...More

Reviewed 27 January 2015 via mobile

I was in Chicago for Zn expo and stayed at the Westin. Awesome room and great bed . Service was above excellent . Tip: you can rent new balance workout shoes and gear for $5!!! Close distance to great shops and restaurants. Will stay again...More

Thank ChristyFurr
Response from Brianna D, Westin Experience Specialst/Social Media Coordinator at The Westin Chicago River NorthResponded 4 February 2015

Good afternoon ChristyFurr, Thank you for taking the time to write such a wonderful review of our property. Our location in River North is close to many fantastic dining as well as entertainment options, which I am happy you got to experience firsthand! The New...More

Reviewed 26 January 2015

This is a great hotel all around. Wonderful staff, very clean, and simply a great area to be in when visiting Chicago. I have stayed at most hotels in Chicago and this is one of the best for work. Network internet is free, wifi is...More

Thank atherrien123
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 4 February 2015

Hello atherrien123, It is fantastic to see your glowing review of our hotel! I am glad to know that our guest accommodations meet your needs when traveling for work. It was a pleasure having you as our guest, and we'll look forward to seeing you...More

Reviewed 24 January 2015

Sam the gym supervisor / manager was an enormous help and really went out of his way to help me out with my training program, totally beyond the call of duty. Room service food was excellent, great breakfasts and sushi. Brilliant location right on the...More

Thank Jodie S
Response from Brianna D, Westom Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 4 February 2015

Good afternoon Jodie S, Thank you for your kind review of our property! I am so glad to see you were able to enjoy everything from our in room dining, to the Westin Workout fitness studio! Sam is truly an asset to our team, and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$216 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$216 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (453)
Room & Suite (433)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
8 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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