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The Westin Chicago River North

2,041 reviews
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Traveller (450)
Room & Suite (432)
Dining (72)
Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(156 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,041)Write a Review
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All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerfree internetlobby barlate checkblue linefew blocksthe magnificent mile
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791 - 795 of 1,962 reviews
Reviewed 21 February 2015

This was our first time staying at a Westin, so we didn't really know what to expect. We really enjoyed it! Check in was fast and easy and the staff at the desk was really friendly and personable. She recognized me as an SPG member,...More

1  Thank Elmo96
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Good afternoon Elmo96, Thank you so much for choosing to join us at The Westin Chicago River North as one of our Starwood Preferred Guests! We sincerely appreciate your loyalty, and both myself and our team are so excited in knowing that you enjoyed your...More

Reviewed 21 February 2015

I've stayed at the Westin Chicago River North numerous times in the past few years. My visits have been for both business and pleasure. The staff is very friendly, rooms are comfortable and clean and the view over the river is great. The location makes...More

Thank Sara A
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Hello Sara A, We were delighted to have you once again as our guest for this past stay! Our property has something to offer everyone who walks through our doors, whether it be for business or pleasure. I am glad to hear that our staff...More

Reviewed 21 February 2015

I had an overall great stay at the Westin. However, one thing that usually makes an experience stand out is a special interaction with a person. In this case, it was Sam at the Fitness Center. He was very helpful, asked lots of questions and...More

Thank Robert C
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Good morning Robert C, Sam is a true asset to our team, and each day serves as a testament to Westin's greater goal of helping those who choose to renew with us leaving our doors feeling at their best. I am beyond excited in knowing...More

Reviewed 19 February 2015 via mobile

As a business traveler, I must say that the Westin River North is one of the better hotels I have stayed at in Chicago. I usually stay at the Westin Michigan Avenue, but River North has a newer, renovated feel. It is also an excellent...More

1  Thank Sneha V
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 27 February 2015

Hello Sneha V! I am so happy to see that Sam was able to help you in moving well throughout your time with us. Sam truly embodies what it means to provide personalized customer service to each and every one of our guests, and I...More

Reviewed 19 February 2015

I stayed here for business for a few days to mix it up from my typical hotels on Michigan Ave and the W Lakeshore. I'm glad I took a risk and tried this hotel out. It is very conveniently located compared to the other SPG...More

Thank AlbertoW1
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 24 February 2015

Good evening AlbertoW1, I am so glad to see you chose to renew with us! We are happy to hear that your expectations were met during your stay with us, as meeting the needs of those who enter our doors is the top priority of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$153 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (450)
Room & Suite (432)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
8 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
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Room Tips
"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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"Ask for a room with a river view"
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