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The Westin Chicago River North

2,039 reviews
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Traveller (450)
Room & Suite (432)
Dining (72)
Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(156 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,039)Write a Review
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Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerfree internetlobby barlate checkblue linefew blocksthe magnificent mile
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781 - 785 of 1,960 reviews
Reviewed 3 March 2015

I was impressed by the property upon my entry on a Wednesday evening. There were a few conferences going on at the hotel during my stay, and walking into the hotel, I noticed a complimentary wine tasting, which I was encouraged to enjoy while my...More

Thank travelgirlsun13
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 4 March 2015

Good afternoon travelgirlsun13, Thank you for much for taking your time to leave such a great review of our hotel! From our Hana lounge, friendly associates, to newly transformed guest rooms, The Westin Chicago River North creates a renewing oasis in the center of downtown...More

Reviewed 3 March 2015

This hotel had excellent beds and a bath. Considering the neighborhood it is in the web-only price we got was very good. Valet Parking is $70 and self parking is $50. The rooms are clean well furnished and appear to have all the necessary amenities....More

Thank GalaxC
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 4 March 2015

Good afternoon GalaxC, Thank you for providing the gift of feedback regarding your recent stay at The Westin Chicago River North. I am happy in knowing that you enjoyed our guest accommodations. Our newly renovated rooms have received many praises from those who had gotten...More

Reviewed 2 March 2015

We booked on Hotwire because we are graduate students on a budget. However, we were traveling for our anniversary, so we wanted a special night. At other hotels, I've noticed that the front desk staff treats you differently when you book through a bargain-finding third...More

Thank Nick M
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 4 March 2015

Hello Nick M! Wow! I am so happy to see that Danielle was able to make such a wonderful impact during your stay with us. She is a brand new addition to our management team and is already doing such a fantastic job taking care...More

Reviewed 2 March 2015

Very good location. Very nice view on the River from the Breakfast room. The staff is part of the spirit and quality of this hotel, in particular in the lounge and the fitness center. You are welcome as a friend. A bit more expensive, but...More

Thank Fred_3579
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 4 March 2015

Good afternoon Fred_3579, Thank you so much taking the time to offer such positive feedback of your stay at The Westin Chicago River North. Our attentive staff members strive to provide our guests with the highest level of service expected when choosing to renew at...More

Reviewed 1 March 2015

My daughter and I recently had the pleasure to stay at the Westin Chicago River North on a weekend get away to celebrate her 15th birthday. We had an fabulous experience from the time we arrived until the moment we departed. Service was outstanding: the...More

Thank jkmomWisconsin
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 2 March 2015

Good morning jkmomWisconsin, I sincerely want to thank you for reaching out to me so I could ensure a wonderful mother-daughter getaway weekend for the both of you! It brings me so much joy in knowing that I was able to contribute to your time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$153 - US$644 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$644 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#42 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (450)
Room & Suite (432)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (9)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
8 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
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Room Tips
"Avoid this hotel."
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"Ask for a river view!"
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"Ask for a room with a river view"
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"Request a river view - it's worth it"
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