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The Westin Chicago River North

Booking.comUS$927*
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#58 of 188 Hotels in Chicago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Chicago River North
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1,890 Reviews from our TripAdvisor Community

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Showing 1,821: English reviews
Brentwood, Tennessee
Reviewed 23 September 2014

Spent 3 nights over a long weekend. Room was very nice and clean. Just two of us with a king bed. We never tired of the view of the river and downtown architecture from our 9th floor room. Go higher if you can as the street sounds can be sleep disturbing if you're not used to it - the last...

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Thank bdcdaddy
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello bdcdaddy, Thank you for your extensive feedback regarding your stay at the Westin Chicago River North. I am glad you were able to enjoy all of the hotel amenities, as well as the local attractions. We look forward to seeing you again soon! Regards, Selawe Tau

Seattle, Washington
Reviewed 22 September 2014

We stayed here a few days to do the tourist thing in Chicago. This Westin is really conveniently located right on the north end of Michigan Av. It was just as I expected of a Westin. Nice, friendly, efficient and a great place to stay. The view from our room was great. The room was well appointed, neat and clean....

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1Thank Edmund1020
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Edmund1020, Thank you for your positive feedback regarding your stay at the Westin Chicago River North . I am glad you enjoyed our wonderful location, guest rooms, and friendly staff. We hope to see you again very soon! Regards, Selawe Tau

San Francisco, California
Reviewed 22 September 2014

The Westin Chicago River North is a beautiful property. The lobby area is very large and they have an outdoor patio area as well where you can admire the amazing architecture. We arrived around 2pm and our room was not ready (there seemed to have been a large wedding in house). The front desk agent kindly gave us some drink...

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1Thank yapark
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello yapark, Thank you for your positive feedback and patience during your stay. I am glad you were able to see some of the many great attractions in Chicago even though your stay was short. We hope to see you again very soon! Regards, Selawe Tau

Northern Ireland
Reviewed 20 September 2014

Stayed here for 3 nights, Great location, great views from the hotel. Everything was what you would expect from a Westin. Staff really helpful, Great restaurant and loads of shopping close at hand. You won't be disappointed.

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1Thank stevielatphoto
Selawe T, Manager at The Westin Chicago River North, responded to this review

stevielatphoto, Thank you for your review. We are happy that you were able to experience the Westin and It's nice to hear that our associates made you feel welcome and look forward to you returning in the future! Please feel free to contact me if you need any assistance. We appreciate your loyalty. Regards, Selawe Tau

Cincinnati, Ohio
Reviewed 17 September 2014

My room was decent. It was very quiet and dark at night. However, I didn't care for the bedding (way too heavy) or the pillows (way too soft). When you opened the closet doors there was really no getting around them. The lobby area was nice with a large seating area with bar. It provided a nice place for our...

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Thank skline2
Selawe T, Manager at The Westin Chicago River North, responded to this review

skline2, Our meeting space are one of the best in Chicago and most importantly our staff adds to the experience with their attention to details, Skline2 thank you for your feedback and I hope you and your company do come back soon. Regards, Selawe Tau

Washington DC
Reviewed 17 September 2014

The hotel is clean and well maintained, no obvious signs of damage or age which I love. The location is very convenient to so many things. Mass transit, both El and buses are within blocks. There are a ton of food choices in a wide variety of price ranges within a very short distance. The concierge was friendly and helpful...

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1Thank Anna911
Selawe T, Manager at The Westin Chicago River North, responded to this review

Anna911, Thank you very much for your detailed feedback about your experience during your Chicago getaway. I am happy to hear that you had a good time and most importantly you loved your room. Our team work very diligently to make sure that all folios are correct for all guest billings and if not, shortcomings are resolved immediately and in...

Sheffield, United Kingdom
Reviewed 17 September 2014

I travel to the USA frequently and have stayed in Chicago dozens of times in many 'different' hotels. I say different but the reality is most hotels irrespective of the name/brand are the same. However, I thought I'd write to say why I thought my recent stay at the Westin was truly different and it was down to the staff....

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1Thank ADRIAN A
Selawe T, Manager at The Westin Chicago River North, responded to this review

ADRIAN, Thank you very much for your kind review. I am glad that you had the opportunity to meet Sam and I hope you are following the program that he created for you. if you do need Sam‘s continued support on your program, please do not hesitate to contact him. I hope to see you soon. Regards, Selawe Tau

Morristown, New Jersey
Reviewed 16 September 2014

I like Westin hotels generally, and the Chicago River North is a nice hotel in a very good location. When you go in with high expectations and pay this much for a room, it's surprising to find things like a stained bed sheet and a bath towel with frayed edges, like I found. It just takes a couple of missed...

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Thank KF3000
Selawe T, Manager at The Westin Chicago River North, responded to this review

KF3000 Thank you for your feedback about your recent visit to our hotel. I am sorry that your stay was less than perfect. I would like to connect with you about your stay. Please if you have a moment, email me or call me at 3123217131 or selawe.tau@westin.com Regards, Selawe Tau

Sudbury, Canada
Reviewed 15 September 2014

What can I say? It's a Westin. While not as hip as the Ws or some others, the atmosphere from the time you walk in is cozy and relaxed. We had two rooms facing the river. House of Blues is across the street. Short walk to all the attractions. Beds we deliciously cozy and the rooms were spotless.

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Thank Dann K
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Dann K, Thank you for your feedback. I am glad you enjoyed your stay and that your rooms were clean and cozy. We hope to see you again very soon at the Westin Chicago River North. Regards, Selawe Tau

Aylmer, Canada
Reviewed 13 September 2014

The Westin Chicago river north was ideally located within the heart of the downtown.It was very well kept and the staff were courteous and helpful.The rooms were clean and ours offered a nice view.Would definitely stay there again.

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Thank dean f
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello dean f, Thank you for your feedback. The Westin Chicago River North is definitely in the heart of Chicago and I am glad you enjoyed all of our amenities. We hope to see you again very soon! Regards, Selawe Tau

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60654-5010
Region: United States > Illinois > Chicago > Near North Side
Price Range: €177 - €638 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
#35 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago River North staff and other travellers.
15 questions
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Leo
3 months ago
Indianapolis, Indiana
Glasgow, United Kingdom
3 months ago

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Questions? Get answers from The Westin Chicago River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the river side of the hotel offer the best views of city.”
Kokomo1037, 23 May 2017 | Read review
“Best tip is do not stay here!”
FortunaI, 16 May 2017 | Read review
“chose somewhere else”
neptunecow, 16 May 2017 | Read review
“west side rooms are quiet”
rsglickenberger, 10 May 2017 | Read review
“Club lounge floors”
Mello810, 8 May 2017 | Read review
5 of 5
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US$927* /night
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Prices are for 1 room, 2 adults
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