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The Westin Chicago River North

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Traveller (456)
Room & Suite (436)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,064)
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Traveller rating
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1,108
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153
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54
Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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751 - 755 of 1,983 reviews
Reviewed 5 May 2015 via mobile

Visited this hotel for a conference in May of 2015. Conference facilities were nice and the staff made sure conference rooms were kept clean and fresh water was always available. I also appreciated the blank notepads provided for note taking. Our room (I believe labeled...More

Thank MarthaRossYall
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 5 May 2015

Good evening MarthaRossYall, I appreciate all of the feedback you have given us, and want to thank you for taking the time to leave your words regarding the experience you had with us at The Westin River North. I am glad to see you were...More

Reviewed 4 May 2015

We stayed Fri - Sun for a weekend trip for a Cubs game. Got an excellent deal via Hotwire. Check in was easy and no mention was made of using Hotwire - desk clerk was very professional. We had a lower floor room but even...More

Thank ILnative
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 5 May 2015

Good morning ILnative, Thank you so much for choosing to renew with us for your stay! I am delighted to see that our attentive team members were able to provide you with a wonderful guest room for you to enjoy throughout your time with us....More

Reviewed 4 May 2015

Have stayed at the Westin River North consistently for the last several years. Great location in River North, walking distance from all of the new/hot restaurants, convenient/quick walk to the loop for business travelers. Staff is always friendly, welcoming, and accommodating. The hotel recently went...More

Thank Lauren F
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 5 May 2015

Hello Lauren F, On behalf of myself and the entire Westin Chicago River North team, please know how wonderful it has been having you as our returning guest week after week. I am so happy to hear that we were able to provide you with...More

Reviewed 3 May 2015

Very nice hotel with great bellman, especially Allen and James, who were helpful, friendly and courteous. However the woman concierge was a bit snooty and condescending. Great location, easy walk to many great eats and shops.More

1  Thank diamondbargal
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 3 May 2015

Greetings diamondbargal, Allen and James will be so happy to see that they were able to have such a positive impact on your stay with us! Their warm personalities certainly bring a smile to our team members faces every day, and I am happy in...More

Reviewed 1 May 2015

I travel to Chicago often and even when my meetings are at other hotels, I always stay a the Westin River North . . . I stay there because of Sam the manager of the fitness center who gives me free training every time I...More

Thank 102bethanyf
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 3 May 2015

bethany f, Our Westin Workout manager Sam, whos passion for guest service and all things fitness, truly is a vital member of our team here at the Westin River North. I am delighted in knowing that with each stay, he is able to inspire you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$200 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (456)
Room & Suite (436)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
8 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"If possible, get a river view room to enjoy the view."
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"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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