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The Westin Michigan Avenue Chicago

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#52 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
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The Westin Michigan Avenue Chicago
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2,332 Reviews from our TripAdvisor Community

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Showing 2,230: English reviews
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

I travel for work, and have been SPG Platinum for many years, so I stay at a lot of Westin's. The Westin Michigan Ave. by far, has the most helpful, pleasant staff. Sadly, I can not say that about many other properties. Michigan Ave. is truly outstanding, and extra kudos for the front desk staff. I've never felt more welcome!!

Helpful?
Thank KMG333
Manchester-by-the-Sea, Massachusetts, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 days ago NEW

This hotel is in a great location. The members of the staff could not have been nicer. The concierge was extremely helpful; front desk manager went way beyond the call of duty to help me with a personal technology issue; bar staff and bell staff were also great. It must be a great place to work...2 of the bellmen told... More 

Helpful?
Thank Lisa B
Austin, Texas
Level Contributor
9 reviews
Reviewed 3 days ago NEW

My sister and I decided to meet up in Chicago for an extended weekend. We ended up staying at the Westin because we love Starwood properties and the location seemed great. Our flights landed early and we were pleasantly surprised that our room was ready for check in when we arrived before 1 PM! The room was great- recently updated,... More 

Helpful?
Thank LilAustinite
1 review
Reviewed 4 days ago NEW via mobile

great hotel !extremely friendly staff, no long lines to wait in and comfy beds with a very nice views from the room definitely would stay here again. I give this a 5 star for sure. Nice bar and restaurant connected to hotel.

Helpful?
Thank Susan I
A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

We thoroughly enJoyed our recent stay at the Westin. The location was absolute KEY!! The rooms were contemporary, clean, and relatively spacious .. Our daughter traveled with us and screamed .. " THIS HOTEL ROCKS !! "

Helpful?
Thank A TripAdvisor Member
Portage
2 reviews
Reviewed 4 days ago NEW

We made our reservations online. We had 4 adults and 2 small children. The reservation called it a triple rooms but gave no explanation of what that meant. I called the hotel and they had no clue either. That is a tripadvisor term, which is still a mystery. We arrived way too early for check in but they accommodated us... More 

Helpful?
Thank Tanya M
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

The hotel room was spotlessly cleaned and comfortable with views of the Michigan Avenue Christmas decorations, 4th Presbyterian Church and the John Hancock Building. The location for Black Friday shopping was excellent. The staff was friendly and helpful. I was traveling with a handicapped woman and she had no problems at all.

Helpful?
Thank Dream890
The Netherlands
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 days ago NEW

Near the famous Magnificent Mile, so very centered in Chicago. Outdated rooms, clean, but the airco doesn´t work optimal. Hand body soap instead of normal tubes, so go to the next Walgreens to buy proper shower foam. The gym is on the third floor and well equipped, not well cleaned or checked. No pool. The bar is very nice and... More 

Helpful?
Thank MuellerAndrew
Minneapolis, Minnesota
Level Contributor
3 reviews
Reviewed 5 days ago NEW

Close to all holiday attractions and shopping. Fun for our kids too! We shopped Water Tower all the way down Michigan Avenue. Restaurants in the area-many great choices for families and a lot of upscale dining too.

Helpful?
Thank Grant B
Seattle, Washington
1 review
Reviewed 6 days ago NEW

From the moment my partner and I started coordination of our wedding block at the Westin Michigan Ave. (for our Oct. 2016 Wedding stay) all the way through our event weekend, the attention to detail, hospitality, and friendly nature of the team was above and beyond. The event sales coordination team was so helpful in securing our friends/family room block... More 

Helpful?
Thank jordanmiriam

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep. ... more   less 

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N. Michigan Ave., Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: €111 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Michigan Avenue Chicago 4.5*
Number of rooms: 752
Reservation Options:
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Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago
Hotel Style:
#16 Green Hotel in Chicago
#18 Spa Hotel in Chicago
#33 Luxury Hotel in Chicago
#75 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Michigan Avenue Chicago staff and other travellers.
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Questions? Get answers from The Westin Michigan Avenue Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can ask for rooms with either city or lake view.”
 of 5 bubbles LisaB993, 1 Dec 2016 | Read review
“Views of City and Lake”
 of 5 bubbles grantb330, 28 Nov 2016 | Read review
“Become and SPG member for free internet and bottled water. Request a lake view room.”
 of 5 bubbles MariaVancouverBC, 24 Nov 2016 | Read review
“Love the room with a view of Michigan Avenue”
 of 5 bubbles khann629, 21 Nov 2016 | Read review
“Request a lake view room (also includes Lake Shore Dr).”
 of 5 bubbles Y2257TMjacks, 21 Nov 2016 | Read review
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