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    The Willows

    555 W Surf St, Chicago, IL 60657-6020
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    6/8/2017 7/8/2017
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    US$239US$245
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    Traveller (77)
    Room & Suite (163)
    Dining (2)
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    Overview
    • Excellent49%
    • Very good39%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Best Western Plus Hawthorne Terrace Hotel
    923 reviews
    #39 of 190 hotels in Chicago
     
    Majestic Hotel
    767 reviews
    #53 of 190 hotels in Chicago
     
    City Suites Hotel
    509 reviews
    #112 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,692 reviews
    #91 of 190 hotels in Chicago
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (896)
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    There are newer reviews for The Willows
    See the most recent reviews

    251 - 255 of 869 reviews

    Reviewed 22 May 2016 via mobile

    Location was excellent! Hotel staff were very helpful and friendly! Room size was a little small. Bed was extremely comfortable!! Bathroom was small with no shelf room. Would've loved to have had a small seating area such as a sofa & coffee table. Fridge was...More

    Thank heatherted
    Response from Manager M, Manager at The WillowsResponded 25 May 2016

    Dear Heather, We appreciate you taking the time to let us and other travelers know about your recent experience at the Willows Hotel. We are glad you enjoyed our location and that our staff was able to help you with anything necessary. I also wanted...More

    Reviewed 22 May 2016 via mobile

    I stayed at the willows with my family and this is by far the best hotel it is around a lot of restaurant's along with shopping the hotel is clean love the breakfast i love to say Bridget was great i asked for information and...More

    Thank cokecolagirl
    Response from Manager M, Manager at The WillowsResponded 25 May 2016

    Dear guest, Thank you for taking the time to rate your recent experience with us and for giving us a perfect review! We are happy to hear that everything about the hotel, from the location and staff made your time with us memorable! I will...More

    Reviewed 20 May 2016

    A wonderful hotel with a very european feel to it. Very good breakfast offering, good coffee and very helpful staff. Great location in Lincoln Park area, near stores, and restaurants. A nice change from the big chain hotels.

    Review collected in partnership with this hotel
    Thank Michelle D
    Response from Manager M, Manager at The WillowsResponded 25 May 2016

    Dear Michelle, We appreciate you taking the time to review our hotel and our neighborhood. We would like to thank you for that and we hope to see you again soon. Sincerely, Leila O Assistant General Manager

    Reviewed 20 May 2016

    Competent and efficient staff, older infrastructure - not ADA friendly, but certainly guest comfort focused. Great location for Neighborhood immersion. Safe, well lit environs. Wide variety of restaurant choices within short walk.

    Review collected in partnership with this hotel
    Thank billN2269RD
    Response from Manager M, Manager at The WillowsResponded 25 May 2016

    Dear guest, Thank you for taking the time to share your feedback of your most recent visit to the Willows Hotel. We appreciate you staying with us and we hope to see you on your next trip to Chicago. Sincerely, Leila O Assistant General Manager

    Reviewed 19 May 2016

    The hotel itself is very nicely decorated, and the rooms were spacious and nice. The mattress was very comfortable. I liked how there were snacks and beverages in the room for purchase, and very reasonably priced! The hotel staff was exceptional from the cleaning staff...More

    Thank Mary R
    Best Western Plus Hawthorne Terrace Hotel
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    Hotel Versey - Days Inn Chicago
    2,692 reviews
    #91 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    Details
    • Price range
    • US$149 - US$367 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Chicago
    • #59 Family Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
    Add Photo Photos
    Traveller (77)
    Room & Suite (163)
    Dining (2)
    Hotel & Grounds (89)
    Bathroom (6)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Plus Hawthorne Terrace Hotel
    923 reviews
    1.13 km away
     
    PUBLIC Chicago
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    3.37 km away
     
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    1.01 km away
     
    Inn at Lincoln Park
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    .16 km away
     
    Nearby Restaurants
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    23 reviews
    .07 km away
    Troy Mediterranean Grill & Turkish Kitchen
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    .14 km away
    La Creperie
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    .16 km away
    Renaldi's Pizza Pub
    91 reviews
    .09 km away
    Nearby Attractions
    Briar Street Theatre
    45 reviews
    .71 km away
    Elks Veterans Memorial
    22 reviews
    .42 km away
    TimeLine Theatre
    26 reviews
    .26 km away
    Saint Clement Church
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    .69 km away
    Ask a question
    Questions & Answers
    515minnie
    2 May 2017|
    AnswerShow all 2 answers
    Response from cindycN8141VU | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    lkdhchrist
    16 April 2017|
    AnswerShow all 3 answers
    Response from Broughton H | Property representative |
    Willows is 1.1 miles away from the De Paul Campus in Lincoln Park. You can definitely walk there, should be about a 20 minute walk and a nice area to walk thru.
    1
    Vote
    Julie M
    17 January 2017|
    AnswerShow all 8 answers
    Response from LauraNDM | Reviewed this property |
    Hi! The parking was included in our rental..however it is kind of complicated though close by! The front desk explains it better than I will, but here goes! there is a driveway next to building very narrow. you drive down... More
    0
    Votes
    Room Tips
    "If you have seen Lincoln Park, this is a great hotel to stay at on the North Side"
    Read review
    "Nice rooms at the front facing Surf street"
    Read review
    "If you want a bit of room for relaxing, upgrade."
    Read review
    "You can bring your own wine because there's a refrigerator in the room!"
    Read review
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