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    The Willows

    555 W Surf St, Chicago, IL 60657-6020
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    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$281
    View Deal
    Traveller (80)
    Room & Suite (167)
    Dining (1)
    Overview
    • Excellent50%
    • Very good39%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    Offers from The Willows
    Deals (12)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Small Queen
      US$281
      View Deal
    • Petite Queen Room
      US$280
      View Deal
    • Petite Queen Room
      US$280
      View Deal
    View all 12 deals from US$280
    Hotel Versey - Days Inn Chicago
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    Best Western Plus Hawthorne Terrace Hotel
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    Write a Review
    Reviews (913)
    Traveller rating
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    There are newer reviews for The Willows
    See the most recent reviews

    231 - 235 of 886 reviews

    Reviewed 7 July 2016

    Great room, superb front desk help, good breakfast, clean rooms, and the always helpful & personable staff! We enjoy the Willows due to its close proximity to a daughters apartment as well as all the amenties along West Diversey Parkway.More

    Review collected in partnership with this hotel
    Thank Tamela J
    Response from Manager M, Manager at The WillowsResponded 8 July 2016

    Dear Tamela, Just as much as you enjoy staying at the Willows when visiting your daughter, we enjoy having you here! Thank you so much for the lovely review and for taking some time to write it. So glad we can be a part of...More

    Reviewed 6 July 2016

    Rooms were very clean. Our ceiling fan did not work and the air conditioner was having a hard time keeping the room cool. Drinks and food in the room were reasonably priced. Breakfast was adequate for a continental breakfast. Everyone was very nice and helpful.More

    Review collected in partnership with this hotel
    Thank Lynette R
    Response from Manager M, Manager at The WillowsResponded 8 July 2016

    Dear Lynette, Thank you for reviewing your experience at our hotel. We appreciate the feedback from our guests. I'm sorry to hear about your issues with the AC and the fan. We will make sure these issues are taken care of ASAP. We are happy...More

    Reviewed 6 July 2016

    We were in Chicago for the evening to see a concert at Wrigley Field. This hotel was the perfect location, just a mile away. Parking was right across the street from the hotel. Although the rooms were small, it was perfect for stay downtown!More

    Review collected in partnership with this hotel
    Thank maureenk580
    Response from Manager M, Manager at The WillowsResponded 8 July 2016

    Dear Maureen, Thank you for sharing your experience at the Willows with other travelers. We are glad you had a nice experience and a great time at the concert. Next time you are in town please let us know and we will accommodate you in...More

    Reviewed 1 July 2016

    The check-in staff was friendly and helpful. The room was very large and clean. The location worked well for attending Cubs game at Wrigley Field Public parking was very close Only negative was the TV seemed a bit small for the large room.More

    Review collected in partnership with this hotel
    Thank Greg S
    Response from Manager M, Manager at The WillowsResponded 31 July 2016

    Dear Greg, Thank you for taking the time to write the review of your recent experience with us. We are glad you enjoyed the Cubs game and your stay and we hope to see you next time your travels bring you back to the are....More

    Reviewed 30 June 2016 via mobile

    Went With My Family Of 6 People Total. The Deep Dish Pizza At Nancy's Was DELICIOUS , Thanks To Adrian For The Recommendation. We Stayed For A Whole Week And Had Nothing But Nice Things To Say About The Hotel And The Staff . We...More

    1  Thank leticiarodas1122
    Response from Manager M, Manager at The WillowsResponded 1 July 2016

    Dear guest, Thank you for your kind words and the time you took to share them with us. It is great to hear that you enjoyed your stay with us. Rest assured that we will take your comments to further encourage our team to continuing...More

    Hotel Versey - Days Inn Chicago
    2,726 reviews
    #91 of 190 hotels in Chicago
     
    Majestic Hotel
    782 reviews
    #54 of 190 hotels in Chicago
     
    City Suites Hotel
    514 reviews
    #113 of 190 hotels in Chicago
     
    Best Western Plus Hawthorne Terrace Hotel
    950 reviews
    #45 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    Details
    • Price range
    • US$112 - US$345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Best Value Hotel in Chicago
    • #37 Romantic Hotel in Chicago
    • #59 Family Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, Hotels.com, Orbitz, Cheap Tickets, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
    Add Photo Photos
    Traveller (80)
    Room & Suite (167)
    Dining (1)
    Hotel & Grounds (94)
    Bathroom (7)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Plus Hawthorne Terrace Hotel
    950 reviews
    1.13 km away
     
    Majestic Hotel
    782 reviews
    1.51 km away
     
    City Suites Hotel
    514 reviews
    1.01 km away
     
    Hotel Versey - Days Inn Chicago
    2,726 reviews
    .19 km away
     
    Nearby Restaurants
    Wheat's End Cafe
    24 reviews
    .07 km away
    Troy Mediterranean Grill & Turkish Kitchen
    30 reviews
    .14 km away
    Renaldi's Pizza Pub
    93 reviews
    .09 km away
    La Creperie
    103 reviews
    .16 km away
    Nearby Attractions
    Briar Street Theatre
    45 reviews
    .70 km away
    Elks Veterans Memorial
    23 reviews
    .42 km away
    TimeLine Theatre
    26 reviews
    .26 km away
    Saint Clement Church
    7 reviews
    .69 km away
    Ask a question
    Questions & Answers
    515minnie
    2 May 2017|
    AnswerShow all 2 answers
    Response from cindycN8141VU | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    lkdhchrist
    16 April 2017|
    AnswerShow all 3 answers
    Response from Broughton H | Property representative |
    Willows is 1.1 miles away from the De Paul Campus in Lincoln Park. You can definitely walk there, should be about a 20 minute walk and a nice area to walk thru.
    1
    Vote
    Julie M
    17 January 2017|
    AnswerShow all 8 answers
    Response from LauraNDM | Reviewed this property |
    Hi! The parking was included in our rental..however it is kind of complicated though close by! The front desk explains it better than I will, but here goes! there is a driveway next to building very narrow. you drive down... More
    0
    Votes
    Room Tips
    "The drain in the bathtub needs fixed because the tub likes to fill with water during a shower."
    Read review
    "Just don't stay here."
    Read review
    "All rooms running down the side of the building are very quiet. The rooms at the front face the Street..."
    Read review
    "Do not pick the European Queen....found out those are meant for one person only....very small"
    Read review
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