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The Willows

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Traveller (107)
Room & Suite (182)
Family and Play Areas (3)
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Overview
  • Excellent48%
  • Very good38%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
3 Star Hotel
All hotel details
Additional information
Offers from The Willows
Announcement: Newly Renovated Lobby
Hotel deals
Offers from The Willows
Announcement: Newly Renovated Lobby
Hotel deals
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,033)
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Traveller rating
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All reviewslincoln parkcontinental breakfastgreat neighborhoodlakeview neighborhoodquiet streethonor barhard boiled eggscozy hotelstay there againdepaul universitybrown linecubs gameparking garageolder hotelnice breakfastrestaurants and shopsnorth side
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221 - 225 of 1,005 reviews
Reviewed 2 March 2017

Liked the looks of the hotel. Had a queen bedroom, was quaint and clean. Friends had the King bedroom, very roomy. Breakfast options were good and coffee was great. I would recommend the hotel to friends. The only downside is not having too many places...More

Review collected in partnership with this hotel
Thank Dena W
Response from Broughton H, Manager at The WillowsResponded 3 March 2017

Dear Dena, Thank you for choosing our hotel for your stay in Chicago and most importantly thank you for taking the time to share your thoughts with the other travelers about your stay. We are happy you enjoyed yourselves and we greatly appreciate your recommendation....More

Reviewed 1 March 2017

We had a very pleasant overnight stay. The front desk staff were friendly and extremely helpful. If you want luxury this is not what you are looking for but if clean, quiet and comfy rooms within walking distance of many attractions is more your style...More

Review collected in partnership with this hotel
Thank E4509OFjuliew
Response from Broughton H, Manager at The WillowsResponded 2 March 2017

Dear guest, I want to thank you for your lovely review on your recent experience here with us! We are delighted that you had a pleasant stay with us and we strive for nothing less than that! Once again thank you for the perfect score...More

Reviewed 28 February 2017

The hotel was perfect for our needs. It was in a good location. Staff was helpful. Rooms clean and comfortable. Older hotel so had some character but well kept. Within walking distance to restaurants.

Review collected in partnership with this hotel
Thank Sharon O
Response from Broughton H, Manager at The WillowsResponded 1 March 2017

Dear Sharon, Thank you for your 5-star review. We are happy we met your expectations from comfort to cleanliness to our amenities, as well as the neighborhood. We hope you come back soon. Best regards, Leila o Assistant General Manager

Reviewed 27 February 2017

My Boyfriend and I booked a one night stay while in the city from the suburbs for a concert. Such a cozy old school yet modern little getaway! The staff were so polite and helpful! Walking down the hall to our room reminded me of...More

Review collected in partnership with this hotel
1  Thank rachellS8185UU
Response from Broughton H, Manager at The WillowsResponded 1 March 2017

Dear Rachel, Thank you for taking the time to share your thoughts on Willows Hotel. Our team takes pride in everything we do and one of our first priorities is to give our guests the best experience while staying in the hotel. And it looks...More

Reviewed 24 February 2017 via mobile

Booked this hotel from Hotels.com going by the photos, what a terrible mistake! Called in advance to make sure my van would fit was told yes, NOT! Ended placing the van in a parking area 10 blocks away! Walked into the room and was hit...More

1  Thank boopshki
Response from Broughton H, Manager at The WillowsResponded 1 March 2017

Dear guest, Thank you very much for taking the time to provide feedback regarding your recent experience at our hotel! I am saddened to see that your visit to The Willows was not what you hoped it would be and I would like to apologize...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$137 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$137 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (107)
Room & Suite (182)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
9 March 2018|
AnswerShow all 5 answers
Response from Broughton H | Property representative |
There is a public parking garage located directly behind the hotel, and it is $25 per day with in and out of access. Thank you
0
Votes
JC J
18 November 2017|
AnswerShow all 5 answers
Response from Broughton H | Property representative |
Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
0
Votes
Pollyjones
12 September 2017|
AnswerShow all 3 answers
Response from rudoffmm | Reviewed this property |
When we were there we did the aquarium, Navy Pier, the golden Mile, and a tour of Wrigley field. My wife has limited walking ability so we took Uber when we needed to travel. The lake front is not far from the Hotel.
1
Vote
Room Tips
"Better lighting and fix water pressure.*"
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"do not stay here"
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"Comes with ceiling fans!"
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"There is sometimes noise in the alley when trash is picked up early in the morning. Get a room on an upper..."
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