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The Willows

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Traveller (118)
Room & Suite (196)
Family and Play Areas (3)
Overview
Hotel website
555 W Surf St, Chicago, IL 60657-6020 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star accommodation
Additional information
Visit Hotel Website
Offers from The Willows
Special Price: 20% off room rate
Hotel deals
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Reviews (1,105)
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1,073 results
Traveller rating
502
403
100
45
23
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LanguageEnglish
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502
403
100
45
23
Show reviews that mention
All reviewslincoln parkcontinental breakfastlakeview areagreat neighborhoodquiet streethard boiled eggshonor barcozy hotelstay there againdepaul universitybrown linecubs gameolder hotelparking garagewithin walking distancerestaurants and shopspublic transportation
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1 - 5 of 1,073 reviews
Reviewed 1 week ago via mobile

Always a good place to have quiet time to return to after a busy day shopping or seeing the city.friendly reception. Almost like going home. Breakfast is plentiful, delicious food, coffee excellent breakfast area very clean and plenty of sitting area.More

Thank Marie R
Response from broughtonhotels77, Sales Administrative Assistant at The WillowsResponded 1 week ago

Dear Marie, Thank you so much for your review. We are so glad you enjoyed your most recent stay! Our guests needs are our number one priority, I'm so glad you enjoyed the amenities of the hotel and had a pleasant experience. Please let us...More

Hotel's Favourite
Reviewed 6 December 2017

My husband and I booked this hotel simply because it was located near our friend’s apartment. Before arriving I worried about the quality because it was so cheap—even for the King room that we requested. However, as soon as we checked in we knew all...More

Review collected in partnership with this hotel
1  Thank Saffraxy
Response from Broughton H, Manager at The WillowsResponded 9 December 2017

Dear guest, We are happy to hear you had a wonderful stay at our hotel and we wanted to thank you for sharing your great experience with us and other travelers. Thank you for appreciating everything about your stay, from the cleanliness of the rooms,...More

Reviewed 2 weeks ago via mobile

Tv did not work service employee took hour to arrive and was ready to leave after he said fixed when it wasn’t! Hours later picture returned (after event on tv we gathered to watch over) Housekeeping did not make up room during our multiple night...More

Thank Jim P
Response from Chimere H, Manager at The WillowsResponded 2 weeks ago

Good Morning Jim, Thank you for your feedback. I want to sincerely apologize for your unfavorable experience with us. May I have your contact information so I can speak further with you in detail? You can send it to my email address: chimere@willowshotelchicago.com

Reviewed 2 weeks ago

This small hotel has a great location for buses, shops, restaurants etc. The rooms are VERY small and somewhat tired, but it’s clean, the beds are comfortable and the staff are exceptionally friendly, helpful and knowledgable.

Thank Yvonne P
Response from Chimere H, Manager at The WillowsResponded 2 weeks ago

Good Evening Yvonne, Thank you for your Feedback, its appreciated. We're glad that you were pleased with the accommodations. We look forward to you visiting in the future.

Reviewed 2 weeks ago

My dad and I visited The Willows for one night to attend a Cubs game. The staff was very friendly and helpful in navigating the area, and in the morning at breakfast came over to chat with us and other guests. It's definitely not a...More

Thank ki1244
Response from Chimere H, Manager at The WillowsResponded 2 weeks ago

Good Evening, Thank you for your Feedback, we're glad that you enjoyed your stay. We look forward to you returning to the Hotel in the near future. Chimere

View more reviews
About
Description
The Willows Hotel Chicago is a Lincoln Park favorite, located on a quiet residential street just steps from Lake Michigan. Within walking distance are countless dining and entertainment options, and downtown Chicago ...More and Wrigley Field are a short drive away. The hotel includes continental breakfast, WiFi, fresh baked cookies in the afternoon, as well as coffee and tea 24 hours a day. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
55
Price range
US$105 - US$419 (Based on Average Rates for a Standard Room)
Also Known As
The Willows Hotel Chicago
,
Willows Hotel Chicago
,
Willows Chicago
Location
United States > Illinois > Chicago > Lakeview
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
55
Price range
US$105 - US$419 (Based on Average Rates for a Standard Room)
Also Known As
The Willows Hotel Chicago
,
Willows Hotel Chicago
,
Willows Chicago
Location
United States > Illinois > Chicago > Lakeview
Photos
Traveller (118)
Room & Suite (196)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
Andrew G
14 September 2018|
AnswerShow all 2 answers
Response from Angel T | Reviewed this property |
Hello, There is both train and bus from O'Hare - I am not a resident, but a frequent visitor, as I have family there. My family has both trained in and rented a car. Also have used Uber if arriving late. Enjoy your trip... More
0
Votes
Getaway710813
9 March 2018|
AnswerShow all 5 answers
Response from Maria L | Property representative |
There is a public parking garage located directly behind the hotel, and it is $25 per day with in and out of access. Thank you
0
Votes
JC J
18 November 2017|
AnswerShow all 5 answers
Response from Maria L | Property representative |
Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
0
Votes
Room Tips
"Check on the size if you have lots of luggage"
Read review
"Rooms vary in size, inquire."
Read review
"Ask for streetview and maybe a room on the 1st or 2nd floor for hot water and good water pressure."
Read review
"Small bathroom...need more counter space"
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