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24/12/2017 25/12/2017
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    The Willows

    555 W Surf St, Chicago, IL 60657-6020
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    24/12/2017 25/12/2017
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    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$115/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$99
    US$99
    US$99
    Traveller (100)
    Room & Suite (169)
    Dining (1)
    Overview
    • Excellent49%
    • Very good38%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (982)
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    1 - 5 of 954 reviews

    Reviewed 3 days ago

    Check in was amazingly fast. To make it even greater I was upgraded from a small queen to a king room. As I reserved at a very reasonable rate I was both surprised and very appreciative! During the three days I was there Juan was...More

    Review collected in partnership with this hotel
    Thank PVANH
    Reviewed 4 days ago

    I arrived early and the two young ladies at the front counter found an available room for me and let me check in. After a long night/early morning day of travel, it was relieving to get a room, shower and take a nap. The hotel...More

    Thank Roger K
    Reviewed 4 days ago

    We really enjoy finding boutique hotels to try when traveling, and my husband and I were excited to spend the weekend at the Willows based on the reviews and photos on the website. We were incredibly disappointed in the quality of the hotel. It was...More

    Review collected in partnership with this hotel
    Thank jbc527
    Reviewed 6 days ago

    We stayed at this hotel due to the location and the many good reviews. The hotel is in a great location near our daughter's apartment. When we arrived (around 10 PM) we felt like the hotel had been staged for the on line photos. It...More

    Thank Susan M
    Response from Broughton H, Manager at The WillowsResponded 5 days ago

    Dear Susan, Thank you for taking a moment to reach out to us and give us your honest feedback about your stay at The Willows. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do apologize...More

    Reviewed 1 week ago

    Nice & hotel, prime location and wide verity of restaurants , cafes and shopping within walking distance. If you have a car , make sure to make parking reservations otherwise it will be difficult to find parking place in late evening.More

    Thank Omar A
    Response from Broughton H, Manager at The WillowsResponded 6 days ago

    Dear Omar, Thank you for taking a moment to share your comments with us about your recent experience at The Willows. We are happy to hear we deserve a 5 star review and that you found comfort while being our guest. It looks like you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    Details
    • Price range
    • US$84 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Best Value Hotel in Chicago
    • #37 Romantic Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Agoda, Travelocity, Orbitz, Hotwire and HotelQuickly so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
    Add Photo Photos
    Traveller (100)
    Room & Suite (169)
    Dining (1)
    Hotel & Grounds (110)
    Bathroom (9)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    JC J
    18 November 2017|
    AnswerShow all 5 answers
    Response from Broughton H | Property representative |
    Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
    0
    Votes
    Pollyjones
    12 September 2017|
    AnswerShow all 3 answers
    Response from rudoffmm | Reviewed this property |
    When we were there we did the aquarium, Navy Pier, the golden Mile, and a tour of Wrigley field. My wife has limited walking ability so we took Uber when we needed to travel. The lake front is not far from the Hotel.
    1
    Vote
    515minnie
    2 May 2017|
    AnswerShow all 2 answers
    Response from Cindy D | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    Room Tips
    "Clean, comfortable hotel with very friendly staff! Great location."
    Read review
    "room 420 is very hot"
    Read review
    "They sell wine in the rooms. Nice touch."
    Read review
    "Ask for a recommendation. And be sure to get a guide to your TV channels!"
    Read review
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