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Renaissance Chicago Downtown Hotel

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#55 of 188 Hotels in Chicago
Certificate of Excellence
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1,541 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Chicago Downtown Hotel
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Showing 1,468: English reviews
Slidell, Louisiana, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2014

Wife and I traveled to Chicago for the marathon this weekend and stayed at the Renaissance on Wacker. Perfect spot. We were able to catch the race at miles 1, 3, and 12 -- all within walking distance of the hotel. In addition, there is a train stop (both the L and subway) on the same block as the hotel,... More 

Helpful?
Thank mikus31
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

Michael – The Chicago Marathon is certainly an exciting event! We are delighted we could be your home base for enjoying all the action. I hope you were able to enjoy some of our after race drink specials in Bar Novo! We look forward to welcoming you for the 2015 Chicago Marathon! More 

Chicago, Illinois
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 October 2014

This is a great hotel. Located on Wacker Drive, some of the rooms offer views of the river and Lake Michigan (get an even numbered room, as high up as possible). I lucked out and got what I would call a “junior suite.” It offered a king size bed, two banks of windows, a couple of chairs, couch, refrigerator and... More 

Helpful?
Thank Pete W
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

Pete – It sounds like you were in one of our Riviere Suites, which are great rooms not only for space but for the view as well! Thank you for your kind comments about our Concierge Navigator Tricia! She certainly makes the club lounge a perfect place to relax and enjoy! We look forward to welcoming you on your next... More 

Winter Park, Florida
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 October 2014 via mobile

Traveling to the second city on business was painless and comfortable staying here. The staff were professional and helpful. Just personal enough. The rooms well laid out for the business traveller. The gym was good as was the pool. Great location walking distance to the magnificent mile. I will stay at this property again.

Helpful?
Thank scott s
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

Scott – We know a business trip isn’t always the most exciting reason for staying in a hotel, but we are glad we could make your stay comfortable! We look forward to welcoming you to the windy city again (hopefully with plenty of time to explore!). Live well. More 

Lehighton, Pennsylvania, United States
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2014

Great hotel, good location, with some rooms having a view to the lake and the river. Nice comfortable room, with meeting space. Never had to leave the hotel. Bar located in lobby made for a nice way to end the day with friends.

Helpful?
Thank Joan N
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

Joan – We are delighted you made our hotel your home! The views from our river view rooms certainly make for the perfect picture! We hope you were able to enjoy one of our signature cocktails or local brews in our Bar Novo lounge. Until next time, live well! More 

London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2014

I've stayed here a few times, most recently in September 2014 and only ever for work trips to UK. Rooms are really comfortable and it's in great down town location. Major downside is wifi access which is really expensive and useless (slow and drops in and out). You'll struggle to do online calls and the system gets confused with the... More 

Helpful?
1 Thank elcapitan78
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

Thank you for taking the time to provide us with feedback. I am delighted you enjoyed our central location and hope that you were able to enjoy the city during your stay. I am sorry to hear the rest of your trip did not meet your expectations. All comments have been shared with appropriate team members and we are working... More 

motraveler23
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 October 2014

We stayed at the Renaissance Chicago this past weekend. The location is excellent - just a short walk to the Magnificent Mile. The attention to service is outstanding. The valet service is fast and all of the staff is welcoming. We were fortunate to get a room on a high floor overlooking the river. A beautiful view. Best to request... More 

Helpful?
Thank motraveler23
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

We strive to provide the best service possible! We are delighted your experience was so positive and hope that you are planning your next trip to the city soon. We look forward to seeing you again! More 

Abu Dhabi, United Arab Emirates
Level Contributor
241 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 2 October 2014

I stayed here for 3 nights for a conference. The conference was at Mccormick Place. Overall, this hotel is just fine. It's in an ideal location for good access to the Loop but also for many tourist sites. The interior was just kind of worn and dated - definitely needs a refresh. Comfortable enough. I enjoyed the morning buffet breakfasts.... More 

Helpful?
1 Thank jasoncrh
RenaissanceChicagoGM, Manager at Renaissance Chicago Downtown Hotel, responded to this review

We are delighted you made us your home for 3 nights and were able to enjoy our wonderful breakfast! We appreciate the time you took to provide us with feedback and I am pleased to hear of your excellent customer service experience. We hope your conference was productive and you were able to do a bit of exploring as well.... More 

Macomb MI
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2014

We stayed here for a girl's weekend celebrating a friend's 50th birthday. The front desk at check-in was very friendly and helpful. Upgraded us to river view (awesome) and sent up wine and cheese tray for our celebration. The room was beautiful, beds super comfortable and the view outstanding (also liked that we could open windows). The only issue we... More 

Helpful?
Thank REN210
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

We know how hard it is to go back to the real world after such an awesome trip! Thank you for your delightful comments about our friendly staff. We do want to apologize for the issues in regards to the dirty linen. We are using this as a training opportunity for our staff and hope it did not put too... More 

Seattle, Washington
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 September 2014

Located on 1 West Wacker Drive this Marriott property is ideally located for Chicago sight seeing. About 30-35 minutes from O'hare airport non rush hour. A short walk to the boat tours on Lake Michigan and or the Chicago River and less than a mile walk to Millennium Park and the Art Institute. A $12 cab ride to the Fields... More 

Helpful?
Thank FlitteringMoth
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

Our Bar Novo lounge is the perfect place to relax and enjoy an appetizer! We are delighted you were able to enjoy some sightseeing during your trip. Next time you are in the city, be sure to stop by our navigator desk for more great places to discover! Until then, live well. More 

Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 September 2014 via mobile

stayed at this hotel for 2 nights. Wonderful location and fantastic that the windows open! That's my big thing at hotels. HATE air con. It is very noisy with the windows open, but that's to be expected, perhaps offering earplugs with the soap etc would work. The downside of the hotel is that they charge an exorbitant amount for Internet... More 

Helpful?
Thank nmre
RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown Hotel, responded to this review

We are very sorry to hear about your experience with the internet. We appreciate the feedback and are sharing this information with the appropriate team members. We know how in this technological age, it is important to be able to stay connected especially when traveling! We are delighted you enjoyed the room and hope you can join us again in... More 

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 

Additional Information about Renaissance Chicago Downtown Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €146 - €468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Reservation Options:
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel
Hotel Style:
#19 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#34 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago Downtown Hotel staff and other travellers.
8 questions
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St. Louis
over a year ago

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Questions? Get answers from Renaissance Chicago Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view!”
 of 5 bubbles 758ciarah, 25 Nov 2016 | Read review
“High floor - river facing rooms”
 of 5 bubbles AbdulL827, 20 Nov 2016 | Read review
“Our view from the State street side was of the Trump hotel. The Wacker side should be very good of the river.”
 of 5 bubbles DFH1967, 14 Nov 2016 | Read review
“try to choose the side of the hotel due to Metro having a line on one side of the hotel”
 of 5 bubbles 167ondrejs, 11 Nov 2016 | Read review
“Request a room with a view of the river!”
 of 5 bubbles mljr, 9 Nov 2016 | Read review
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