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Raffaello Hotel

2,225 reviews
#108 of 191 Hotels in Chicago
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Traveller (469)
Room & Suite (217)
Dining (15)
Overview
  • Excellent42%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“donut shop”(82 reviews)
“grand suite”(30 reviews)
“great location”(426 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Suites
Rooftop Bar
Fitness centre
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,225)Write a Review
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Show reviews that mention
All reviewsdonut shopgrand suitegreat locationthe john hancock buildingthe magnificent milewater tower placerooftop barmichigan avenuetop floormini barself parkcoffee makerbusiness centerthe gold coastmag milewould definitely stay here againshower head
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1 - 5 of 2,001 reviews
Reviewed 3 weeks ago

The hotel location was amazing--exactly what we were looking for. The front desk staff were all very friendly and helped us quickly. We were a little surprised when we heard our rooms wouldn't be ready until 4pm, as 3pm is the latest I am used...More

4  Thank Lauren C
Response from Jesse N, General Manager at Raffaello HotelResponded 3 weeks ago

Dear Lauren C, Your feedback is very important to us. We thank you for sharing this constructive information to let us know how we are doing. We are glad to hear you enjoyed the hotel’s location, staff, and amenities. However, it is upsetting to us...More

Reviewed 3 weeks ago

It is hard to beat the value at the Raffaello Hotel when staying in Chicago. The location is excellent and the staff is awesome. Alex is one of the most helpful people I have run into in my many travels for business. The hotel is...More

Thank marchuk
Response from Jesse N, General Manager at Raffaello HotelResponded 3 weeks ago

Dear marchuk, Thank you for your positive comments regarding the hotel. We are pleased to learn you enjoyed your recent visit. It thrills us to hear that Alex went above and beyond in assisting you, and we will be sure to recognize him for this....More

Reviewed 4 weeks ago

This hotel is in a great location for everything that you need, and is an awesome value. I've read the reviews complaining, and don't understand what people expect. We are paying $98.00 a night for a hotel in a great location, with a large room,...More

1  Thank Marlyn K
Response from Jesse N, General Manager at Raffaello HotelResponded 3 weeks ago

Dear Marlyn K, Thank you for your positive comments regarding the hotel. We are pleased to learn you enjoyed your recent visit and found the location and value of the hotel to meet your expectations. We hope to see you back soon. Sincerely, Raffaello management

Reviewed 4 weeks ago

I returned the Raffaello after four years, in my first visit back to Chicago in four years, and it was pretty easy to choose the Raffaello again, as it has a fantastic location and reasonable prices - that's what lifts this to a 3 star...More

1  Thank FairButHarsh
Response from Jesse N, General Manager at Raffaello HotelResponded 3 weeks ago

Dear FairButHarsh, On behalf of the Raffaello Hotel, I would like to express our sincere apologies that your stay was met with such issues. Such poor conditions and staff service are never accepted by the hotel and will be looked into immediately to ensure they...More

Reviewed 3 January 2018

We had never stayed here before, but found the price and location irresistible for our NYE weekend. Two blocks from Bloomingdales on the Mag Mile and one block from the Hancock Center, the location is as good as any. Typically expensive valet parking in Chicago...More

1  Thank Paul B
Response from Jesse N, General Manager at Raffaello HotelResponded 8 January 2018

Dear Paul B, Your feedback is very important to us. We thank you for sharing this constructive information to let us know how we are doing. We are glad to hear you enjoyed the hotel’s location and staff service. However, it is upsetting to us...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$89 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Family Hotel in Chicago
#60 Romantic Hotel in Chicago
#66 Luxury Hotel in Chicago
#70 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Family Hotel in Chicago
#60 Romantic Hotel in Chicago
#66 Luxury Hotel in Chicago
#70 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (469)
Room & Suite (217)
Dining (15)
Pool & Beach (3)
Family and Play Areas (4)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
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Ilse1959
1 December 2017|
AnswerShow all 5 answers
Response from madcapsules | Reviewed this property |
Had a regular suite in September. Looked like it had a renovation within the last few years in the bathroom area. Not an luxury hotel by any means but definitely stayable and a lot less than other hotels in River North... More
1
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talicat
20 June 2017|
AnswerShow all 5 answers
Response from GraemeSharon | Reviewed this property |
...and yes we had luggage. no problem, there is a luggage rack on bus :-)
1
Vote
LynneManchester
17 June 2017|
AnswerShow all 6 answers
Response from MrLeeL | Reviewed this property |
I am not sure which stop is the best from O'Hare. I just left it to Uber. It was by far the most reasonable transportation Option. I don't much care for dragging my luggage over crowded streets.. Uber is about 1/2 the cab... More
1
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Room Tips
"I would opt for higher floors, reserve for weekday, search online deals"
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"Don't even try to get a room here."
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"The restaurant Belago attached to the hotel is a must go to as is the restaurant across the street Southern..."
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"Sign up for the emails... upgrades specials sent out often"
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