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PUBLIC Chicago

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#91 of 186 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,425 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
Reviewed 25 September 2015

I've stayed in many Chicago hotels and its right at the top in terms of service, dining and quality of acomodation. Some hotels can be very busy and noisy due to outside traffic but the Public is on a quiet street but still close to everything.

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Helpful?
Thank Joe J
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Joe J., Thank you for reviewing PUBLIC. We are delighted to read that you enjoyed the location and our staff’s accommodating service. We cannot wait to welcome you back! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

Manchester, United Kingdom
Reviewed 24 September 2015 via mobile

When looking at some of the previous comments I'm struggling to find how people could have had a positive experience from this hotel. This is my first review ever but the experience my wife and I had warrants a review. The lobby of the hotel is very impressive, as are the adjacent communal and bar areas. The location is OK...

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3Thank Anthony3484
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Anthony3484, Thank you for sharing your experience at PUBLIC. We are happy to read that you enjoyed the design and atmosphere of the lobby. We understand gracious candid feedback is what drives success. We apologize for any inconveniences you experienced during your stay. We do have blackout shades in all of our rooms that will provide complete darkness during...

Miami Beach, Florida
Reviewed 23 September 2015

I stay at the Public frequently on business and personal trips to Chicago. Public is unique and great in several ways. The location is really special in that it is downtown but in an historic neighborhood with beautiful old brownstones and quiet streets tree lined streets. The hotel itself has a great hip ambiance and clean and modern aesthetic. The...

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Helpful?
1Thank David K
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear David K., Thank you for sharing your experience at PUBLIC. We are delighted to read that you enjoyed the location, ambiance, and helpful service by our staff. We are also happy to read that you enjoyed the cuisine at the Pump Room and morning coffee in the Library Bar. We look forward to your return! STAYPUBLIC David Miskit General...

Los Angeles, California
Reviewed 22 September 2015

I absolutely love this hotel! I have stayed at many hotels in Chicago from the Four Seasons to the Conrad and this hotel is by far my favorite. I love the swanky history of the hotel and the immediate vibe you feel walking into the perfectly lit lobby. I celebrated my birthday party here right when it opened and am...

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Helpful?
Thank KALE28
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear KALE28, Thank you for taking the time to write us a review. We are delighted to read that you enjoyed the location, atmosphere, and the rich history background of the hotel. We are also happy to read that you enjoyed our complimentary bikes to enjoy the beautiful scenery of the lake and city. We cannot wait to welcome you...

Reviewed 21 September 2015 via mobile

Excellent service awesome place! Ask for John Hundrieser he's the manager he'll hook you up with whatever you need. The server was great. Irma recommended drinks and food, both that were really good. I had the motorcycle diaries which is a dark liquor kinda like a cognac with some mint in it not bad at all. Wasn't too hungry so...

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Helpful?
Thank frank v
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear frank V., Thank you for sharing your experience at PUBLIC. We are delighted to read that you enjoyed the cuisine, variety of cocktails, and our staff’s friendly service, especially John from the bar. John will be thrilled to read your positive comments regarding to his accommodating service. We look forward to your return! STAYPUBLIC David Miskit General Manager PUBLIC...

Los Angeles, CA
Reviewed 21 September 2015

I was here for two weeks working and stayed at the PUBLIC Chicago. It was an absolute pleasure to work with Rosemary (sales) and she made our stay so enjoyable. The rooms were comfortable and clean - had the amenities I needed. They offered late night and early room service, as we were working odd hours. Definitely the place I...

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Helpful?
Thank Trojan_traveler13
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Trojan_traveler13, Thank you for reviewing PUBLIC. We are delighted to read that you enjoyed the comfortable room, amenity options, and the service by our staff, especially Rosemary. She will be thrilled to read your positive comments regards to her accommodating service. We look forward to welcome you back! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

Reviewed 21 September 2015 via mobile

This hotel rocks. Just an amazing experience getting some rest in the coolest hotel around. The staff are extremely helpful. Tom is the bomb!!!! Parking seemed pricey at first ($56 per night), but is the best deal in the city, and the convenience of being able to come and go as you please is a luxury, and the security is...

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Thank RobertKerian
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear RobertKerian, Thank you for sharing your experience at PUBLIC. We are thrilled to read that you enjoyed our staff’s accommodating service, the upgrade of celebrity suite, and our breakfast options. Tom at the front desk will be thrilled to read your positive feedback regarding to his accommodating service. We cannot wait to welcome you back! STAYPUBLIC David Miskit General...

den haag
Reviewed 21 September 2015 via mobile

Great design of the hotel, bar and restaurant. Well- equipped rooms and nice design. comfortable bed, well equipped bathroom. Bar serves great cocktails. The wifi however only worked in the bathroom! We did a meeting here and administration was a disaster plus we got the same lunch menu (3 picks for entree but same appetizer) for five days in a...

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Helpful?
Thank Judith v
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Judith V., Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the delicious cocktails from the bar, the comfortable bedding in our rooms, and the design of the hotel and restaurant. We understand gracious candid feedback is what drives success. We apologize for any inconveniences you experienced during your stay and meeting. If you would...

Finland
Reviewed 21 September 2015

Enjoyed 4 days at Public in Chicago. It is a relaxed functioning hotel with monacal white rooms. Beds are very comfortable but as the building is old, the bathrooms have been just upgraded and that is fine as the shower works well. Towels are a wee bit small... The service is really friendly and makes you feel very much at...

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Helpful?
Thank Voyageuse54
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Voyageuse54, Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the décor, comfortable room, and the friendly service by our staff. We apologize for any inconveniences you experienced during your stay. We hope to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

Reviewed 20 September 2015

We had a three night stay in Chicago and loved coming back to the hotel after a long day of sight seeing and chilling out, loved the informal and very friendly nature of all the staff. The room we had was suffice for our needs and was always made up to the same standard as if we had just walked...

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Helpful?
Thank Marie S
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Marie S., Thank you for sharing your experience at PUBLIC. We are delighted to read that you enjoyed the location, atmosphere, and our staff’s friendly service, especially Brittany at the front desk. She will be thrilled to read your positive feedback regards to her service. We cannot wait to welcome you back! STAYPUBLIC David Miskit General Manager PUBLIC Chicago

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: €117 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#55 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from PUBLIC Chicago staff and other travellers.
19 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is tucked away in a neighborhood, it is very quiet.”
 of 5 bubbles 339carmelitac, 20 Feb 2017 | Read review
“The Loft Room is beautiful! Lots of natural light and space to spread out.”
  • Clean details
  • Night life
  • Celebrating
  • Celebrating
  • Drinking in the view
  • Curious
  • Celebrating
  • City sunrise
 of 5 bubbles V6417BDmattp, 18 Feb 2017 | Read review
“no view unless you like to look in your neighbors windows or attempt to see the lake - good luck with that”
 of 5 bubbles HJandDJ, 11 Feb 2017 | Read review
“request a room with a patio”
 of 5 bubbles JordanR83, 9 Feb 2017 | Read review
“corner room on a high floor”
 of 5 bubbles serenamcn, 7 Feb 2017 | Read review
5 of 5