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InterContinental Chicago

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#73 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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InterContinental Chicago
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4,170 Reviews from our TripAdvisor Community

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Showing 3,922: English reviews
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Aspen, Colorado
Reviewed yesterday NEW

Having never been to Chicago, the Intercontinental was a wonderful first time hotel. It is exquisitely located on the Magnificent Mile of Michigan Street and the staff were wonderful. While the hotel is a little aged, the rooms are fresh, clean, and the showers are lovely. Had an amazing time and I would come back!

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Thank mecohen27
Bracknell, United Kingdom
Reviewed yesterday NEWvia mobile

I stayed here for 3 nights whilst in Chicago attending a friends wedding. The hotel is in a great area and within walking distance of some great places such as The Purple Pig, Millennium Park and all the shops. The room was clean and well presented. My only complaint would be that there was only ice on the 7th floor,...

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Thank only1annabel
Portland
Reviewed 2 days ago NEWvia mobile

A great location for all Chicago activities, with friendly concierge staff to fill in the blanks for transportation and entertainment questions. Stayed on the tower side with a nice city view, comfy beds and plenty of outlets and charger stations throughout the room. VERY quiet. Prompt and courteous room service every day. The fitness center was outstanding, as is the...

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Thank texchef2
Chicago, Illinois
Reviewed 2 days ago NEW

Great hotel. Rooms are clean and well priced. Great location. Everything is in walking distance or a close taxi ride. Great concierge. They were very helpful in finding restaurants if a higher standard.

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Thank Nriwoody
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Nriwoody, Thank you for sharing your comments with us. We are happy to hear you valued the cleanliness of our accommodations along with our exceptional service and prime location. We would love to have you stay with us again anytime. Sincerely, Ronald Hoogerbrugge General Manager

Chicago, Illinois
Reviewed 3 days ago NEW

Pleasant and friendly staff. Attentive and expedient housekeeping. Connected to the amazing and convenient MJ's Steakhouse/Bar. Walking distance to all the Mag Mile essentials. Loved the citrus clean frangrance offered for the bath/shower.

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Thank kesia_hollins
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear kesia_hollins, Thank you for your review. It is great to hear our associates took excellent care of you during your recent stay and that your enjoyed the quality of our fine toiletries. We hope you will stay with us again the next time you need accommodations in downtown Chicago. Sincerely, Ronald Hoogerbrugge General Manager

Hong Kong, China
Reviewed 3 days ago NEW

Everything is good especially the Michael Jordan restaurant. However, a bottle of complimentary water is expected these days and age especially for high-end hotels such as this one. Other than that everything else is good. Great location.

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Thank llee147
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear llee147, Thank you for taking the time to share your thoughts with us. We are glad you enjoyed your stay overall thanks to our spectacular location and great onsite dining options such as Michael Jordan’s Steakhouse. Your feedback is greatly appreciated. We hope to see you again sometime. Sincerely, Ronald Hoogerbrugge General Manager

Alexandria, Virginia
Reviewed 6 days ago NEWvia mobile

Staff was very friendly. Sheets, towels, soaps of high quality. No free water, etc. and ice was about 14 floors away. Centrally located in the city. Older facility but clearly there have been a lot of updates. The robe in the closet is a nice touch but one robe with two queen sized beds seems short - unless you customize...

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Helpful?
Thank Joseph A
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Joseph A, It is nice to know you had an enjoyable stay with us thanks to our excellent location, friendly service, and our quality linens and complimentary toiletries. We appreciate you sharing your comments with us. It would be our pleasure to have you stay with us again anytime. Sincerely, Ronald Hoogerbrugge General Manager

Boynton Beach
Reviewed 6 days ago NEW

Nice place in a good location. Classic Chicago. Only complaint was they wanted to charge me $17.50 to use the wireless. Interestingly, when I hit "agree" to accept the charges a hotel survey popped up asking me how my stay was so far. I mentioned that I wasn't happy about being charged for the internet and they removed it from...

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1Thank John F
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear John F, Thank you for sharing your comments with us. Though we are pleased to hear you enjoyed your stay, we are sorry our associates did not better inform you of our internet policy upon check-in. Wi-Fi access is available for free to all members of the IHG Rewards Club— which is free to join! We would love to...

Indiana
Reviewed 6 days ago NEW

The hotel is a great central location in Chicago for anything you want to do. You can walk to the park, shopping, museums, and great restaurants. Check in and check out were very easy. The room was a bit small, but it had everything we needed and was nicely decorated. The staff was very nice and also helpful with anything...

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Thank cht696
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear cht696, Thank you for your review. We are glad you and your daughter had a fun trip to Chicago thanks to our excellent service and prime location. Should you return in the future, we would be happy to find you a more spacious room if it would make your stay more comfortable. We hope to see you again the...

Perth, Australia
Reviewed 1 week ago NEW

I stay at the Intercontinental for a few days each March while attending a trade fair in Chicago. I am a gold ambassador in th IHG Rewards club. Normally the service is exemplary though this time i found that there were a number of small issues with the attention to detail. They were only small though things such as not...

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1Thank V4342JZmattb
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear V4342JZmattb, Thank you for being an Ambassador member of the IHG Rewards Club. We appreciate your loyalty very much. We also would like to thank you for taking the time to share this feedback with us; we appreciate knowing what, specifically, would have improved the overall quality of your stay. We look forward to making your next visit a...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: €167 - €436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Travelocity and Jetsetter so you can book your InterContinental Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#30 Green Hotel in Chicago
#46 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Chicago staff and other travellers.
46 questions
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Questions? Get answers from InterContinental Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our shower nob was incredibly still and hard to turn”
 of 5 bubbles mecohen27, 27 Mar 2017 | Read review
“Not that it's the hotel's fault, but I was awoken both nights by sirens. I guess you could ask for an interior room, but then you'll give up the view.”
 of 5 bubbles 193johnf, 22 Mar 2017 | Read review
“If you want any recommendations where to eat or travel, the concierge is very helpful ”
 of 5 bubbles davecF997JM, 20 Mar 2017 | Read review
“1803 lovely corner room, great views”
 of 5 bubbles 320maryo, 13 Mar 2017 | Read review
“Ask for Michigan Avenue, corner room. We had a view of the Chicago River and Michigan Avenue. Will be noisier though.”
 of 5 bubbles Darlene43, 13 Mar 2017 | Read review
5 of 5