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Hyatt Regency Chicago

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Traveller (1639)
Room & Suite (961)
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Overview
  • Excellent40%
  • Very good37%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“west tower”(456 reviews)
“big bar”(350 reviews)
“the river”(635 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Chicago
Special Offer: Park and Stay in Chicago!
Hotel deals
Offers from Hyatt Regency Chicago
Special Offer: Park and Stay in Chicago!
Hotel deals
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Reviews (7,344)
There are newer reviews for Hyatt Regency Chicago
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6,803 results
Traveller rating
2,606
2,519
1,042
404
232
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2,606
2,519
1,042
404
232
Show reviews that mention
All reviewswest towerbig barthe rivernavy pierhuge hotelconvention hotelmillennium parkwacker drivethe magnificent milewrigley buildingmichigan avemini barthe loopvalet parkinghigh floorart institutefitness center
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2,401 - 2,405 of 6,803 reviews
Reviewed 4 January 2016

I was visiting Chicago for the new years eve and I book the wrong hotel for my family, the manager are so unprofessional and need to learn some customer service, this Bad hotel decide to close all exit doors for a party that I didn't...More

1  Thank yomankis
Response from Patricia K, Manager at Hyatt Regency ChicagoResponded 11 January 2016

Thank you for your review. We locked our doors for the New Year's Eve event to limit only guests of the hotel access for security reasons. We did not have all exits closed, and am sorry to learn you were not made aware of that....More

Reviewed 4 January 2016

This is a great hotel in Chicago -- in easy walking distance to lots of attractions. Rooms are fairly spacious and the beds are comfy. Staff is also very friendly. Oh - and they have make-up remover wipes in the bathrooms. Sometimes its the little...More

Thank Jillypepper
Response from Patricia K, Manager at Hyatt Regency ChicagoResponded 24 March 2016

Thank you for taking the time to write a review for Hyatt Regency Chicago! I'm so glad you enjoyed your time here an were able to experience the convenience of our location to all of Chicago's top attractions steps from our front doors! Come back...More

Reviewed 3 January 2016 via mobile

I stayed here for one night while visiting Chicago. The room was a good size, beds were comfortable, and there was a nice view from the window. At first when we walked in, there was a little bit of an odd smell, we couldn't really...More

1  Thank DoodleDuckie
Response from Patricia K, Manager at Hyatt Regency ChicagoResponded 23 March 2016

Thank you for your review. I hope we can welcome you back again soon!

Reviewed 2 January 2016

My wife and I stayed at this hotel for our wedding, as well as the majority of our guests, and everyone had a great experience. Recently, my wife and I were booking a staycation for our anniversary and the Hyatt upgraded the room to the...More

Thank gocubsgo2016
Response from Patricia K, Manager at Hyatt Regency ChicagoResponded 24 March 2016

We are so glad you chose Hyatt Regency Chicago to relax on your staycation! I hope you are able to come back and visit us again soon!

Reviewed 1 January 2016 via mobile

I am not a fan of leaving reviews but I have to for the Hyatt Regency on Wacker. I'm currently staying there(12/29/15) and am truly disappointed. I don't expect much when traveling, I really don't, however I do expect honesty. Either the staff has no...More

1  Thank Jerod Z
Response from Patricia K, Manager at Hyatt Regency ChicagoResponded 13 January 2016

Thank you for your review! I'm happy to let you know that we are currently updating our televisions and hope you are able to come back to enjoy them on your next visit. I sincerely apologize for the lack of upgrade which you paid for...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$173 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Chicago
#47 Romantic Hotel in Chicago
#57 Luxury Hotel in Chicago
#69 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Chicago
#47 Romantic Hotel in Chicago
#57 Luxury Hotel in Chicago
#69 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1639)
Room & Suite (961)
Dining (147)
Pool & Beach (16)
Amenities (92)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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R B
19 April 2018|
AnswerShow all 4 answers
Response from BillIBT | Reviewed this property |
Heck in for room at Main entrance and then go from there
0
Votes
brynbetts
18 April 2018|
Answer
Response from Jerry W | Reviewed this property |
I have no idea what this means in the difference in rooms, but I can tell you that if you have breakfast in the hotel, expect it to cost $30/person with tip.
0
Votes
Fahri7
30 March 2018|
AnswerShow all 3 answers
Response from Mynor A | Reviewed this property |
There are shuttles. But is better and cheaper if you use Uber.
1
Vote
Room Tips
"Not sure because we get the room to sleep :-)"
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"good if you have a conference in town or need to attend several meetings - easy location"
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"Request space away from the elevator, the elevators are busy."
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"be sure your room is NOT by the elevator (thin walls)"
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