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Hyatt Regency Chicago

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#81 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
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Hyatt Regency Chicago
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6,192 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

How refreshing to be treated with outstanding customer service from check-in to check-out for 5 days. The Becker Healthcare Conference had 3200 participants including VIPs like Jay Leno and Arnold Schwarzenegger. And they treated me the same way. Higly recommend.

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Helpful?
Thank Deb1415
Beckley, West Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We were in town for four nights for a large conference. The hotel is right in the middle of the action in this part of town. We slept well as the beds were comfortable and except for the occasional slamming door, the room was very quiet We had a great view, room 1174 and enjoyed watching the boats go by...

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2Thank MirolgaTumen
About Hotel's Favourite Review
DC
Reviewed 2 days ago NEW

if you are in Chicago for a conference, no complaints with this hotel. If you are after some soul and a bit of charm there are many better options close by. The hotel is massive, and I always feel like 'just another guest' despite the cheery demeanor of the staff, I just can't help feeling like I am the human...

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Helpful?
Thank DiscerningDC
florida
Reviewed 2 days ago NEW

Had a wonderful time in Chicago. Loved the hotel. It is located near all the places we were interested in visiting. The room was very nice. A little dusty, but clean. Had to use room service since my husband was sick and they were very nice and accommodating. Best chicken soup ever!

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Helpful?
Thank uruguay2
Detroit, Michigan
Reviewed 2 days ago NEW

I have stayed at the Hyatt several times and enjoyed it every time... It is always a busy place....but Staff are always helpful and ready to assist. Check IN/OUT was quick and easy.... Rooms are clean and ready for your stay....

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Helpful?
Thank kcoakley2017
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel because it is where my conference was held and I wanted to be in the same building. I wasn't, because despite my request I was put in the West Tower across the street. I made my reservation on the hotel sight and paid more for a premium room. It would have been equally close to...

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Thank C-SoBa
Long Beach, California
Reviewed 4 days ago NEW

Overall wonderful experience and good value for room, location and customer services levels. The restaurant was good but slightly over priced. The customer service was EXCELLENT in every way. The little market was good and included a Starbucks. Everything was in walking distance and very close to train/subway stations. The gift shop was nice and had a wide variety of...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Nicolette L
New Jersey
Reviewed 4 days ago NEW

I have stayed here in the past, but, not recently. The Hyatt is a huge hotel complex of two large towers (East and West) located on East Wacker overlooking the Chicago River. The hotel is only a one block walk to the start of the Magnificent Mile. The location and views of the river are great. I checked into the...

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1Thank Tony J
Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

Stayed here for a conference and it was very good. Although the hotel is massive, they are very customer service focused and the service was excellent. Comfortable rooms and a perfect location. Highly recommend whenever being right downtown is important.

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Helpful?
Thank mizzelle
Stamford, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank J4500XFnancyd

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Stetson's Modern Steak + Sushi
Stetson's Modern Steak + Sushi
Cuisines: Seafood, American, Steakhouse, Sushi, Japanese
American Craft Kitchen & Bar
American Craft Kitchen & Bar
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the city, connected to the Illinois Center and within minutes of the Magnificent Mile. We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and check out our three restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more   less 

Additional Information about Hyatt Regency Chicago

Address: 151 East Wacker Drive, Chicago, IL 60601-3709
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €165 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Chicago 4*
Number of rooms: 2019
Reservation Options:
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Also Known As:
Hyatt Regency Chicago Hotel Chicago
Chicago Hyatt Regency
Hyatt Chicago
Hotel Style:
#18 Green Hotel in Chicago
#47 Romantic Hotel in Chicago
#51 Luxury Hotel in Chicago
#69 Business Hotel in Chicago
#76 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Chicago staff and other travellers.
58 questions
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Madison, Wisconsin
Barrington, Illinois
Los Angeles, California
10 months ago
Los Angeles, California

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Questions? Get answers from Hyatt Regency Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask with view of the river. It was very nice.”
uruguay2, 21 Apr 2017 | Read review
“Room overlooking the Chicago River”
tonytigerjaz, 19 Apr 2017 | Read review
“Higher floor levels”
S8181BQmelissam, 18 Apr 2017 | Read review
“Ask for a room with a view”
smushie, 17 Apr 2017 | Read review
“Ask for a room without joining doors, as the walls are thin.”
dodgehayden, 11 Apr 2017 | Read review
5 of 5