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Holiday Inn Chicago Mart Plaza River North

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#83 of 187 Hotels in Chicago
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Holiday Inn Chicago Mart Plaza River North
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2,060 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

The location is great, quiet and safe. It's near the river and it was clean and nice. The city view from the hotel was beautiful too! The hotel room itself was just okay, when we got in we turned on the sink/shower and the water was yellow. Some of the front desk staff was rude and unhelpful. Also, we paid...

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Helpful?
Thank Katherine L
Omaha, Nebraska
Reviewed 4 days ago NEW

Well kept rooms and property. If you are traveling on the "L" there is a station with Brown/Purple Lines about a 5 minute walk, and you never have to go outside if you go thru the skyway and Merchandise Mart. We came in on the Blue Line from O'Hare and it was about a 5-10 minute easy walk (other than...

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Thank Nebraskan00
Reviewed 1 week ago NEWvia mobile

Shout out to Robert M, the bell hopper for the Holiday Inn. Excellent man and professional worker. Knowledgeable and fun. The hotel itself is gorgeous. The Cityscapes bar is 10/10. Will book here in the future.

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Helpful?
Thank Joshua H
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Joshua, We could not be happier to learn of your 5-star experience while staying at the Holiday Inn Chicago Mart Plaza River North! Thank you and your review will certainly be shared with Robert for a job well done!

Reviewed 1 week ago NEWvia mobile

Hotel is very nice with attached restaurant. Staff very helpful and nice. This location was convenient for my appointments and then off to airport. Property was well maintained and had a nice pool and exercise roon.

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Helpful?
Thank John N
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear John, Thank you for choosing the Holiday Inn Chicago Mart Plaza River North! The hotel is easily accessible via public transportation to both Midway and O’Hare International Airport, as well located less than a mile to Ogilvie Transportation Center and Union Station train lines. The hotel’s central downtown location, in addition to the scenic views from our guestrooms, makes...

Colorado City, Colorado
Reviewed 1 week ago

Had a great stay at this convenient location. The staff was prompt, helpful, friendly and courteous, especially Gwen (Front Desk) and Carlos Tellez (Bell-Man). Those two are real pros. I am confined to a wheelchair and found all my needs were well looked after. Will definitely come here again. Thanks, Carlito from Colorado

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Thank CarlitoColorado
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Carlito, It was our pleasure hosting you at the Holiday Inn Chicago Mart Plaza River North and we appreciate your kind words regarding our staff, Gwen, and Carlos. We look forward to your next stay with us in downtown Chicago!

Commerce City, Colorado
Reviewed 1 week ago

This hotel has awesome views if you pay for the city view or river view. Very nice updated hotel with a good restaurant and bar in the lobby. it is close to ammenities, short walk to most attractins in downtown.

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Thank tkkleeman
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, Thank you for sharing your experience on TripAdvisor! We hope our scenic views, comfortable accommodations, and central location are reasons for you to continue choosing the Mart Plaza when visiting downtown Chicago.

Sheboygan
Reviewed 3 weeks ago

Check-in was slow with two clerks available at a heavy check -in time. We had booked 2 rooms and the hotel was not able to accommodate rooms adjoined, but did accommodate rooms to be located on same floor and close by. One of our rooms was already occupied when we entered the room. Very uncomfortable. Hotel fixed right away, but...

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Helpful?
Thank Stefanie S
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Stefanie, We apologize for the uncomfortable and inconvenient start to your family’s stay, but are pleased your overall experience was positive and memorable at the Holiday Inn in downtown Chicago. We look forward to your next stay!

Norwalk, CT
Reviewed 3 weeks ago

The hotel is located in a great spot - easy to get to (brown line is right there, blue line is less than 1/2 mile away). It's connected to the building next door so you don't even have to go outside. The lobby is on the 15th floor of the building. So are the restaurant and bar. Beautiful views. Dinner...

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Thank khaymo
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, Thank you for sharing your experience at the Holiday Inn Chicago Mart Plaza River North on TripAdvisor. Our central downtown location is hard to beat as it allows our guests convenient access to public transportation, scenic views overlooking the cityscape and Chicago River, and the best dining and nightlife of River North steps from the hotel. We...

Ferndale, Michigan
Reviewed 3 weeks ago

I never knew a Holiday Inn could be this posh! Very modern and metropolitan. The bar has beautiful window views of the city. The rooms are comfortable and stylish. The noise levels were quiet. And staff was helpful and friendly. It was a great experience.

Review collected in partnership with this hotel
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Thank Stephanie G
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Stephanie, It was our pleasure hosting you at the Holiday Inn Chicago Mart Plaza River North! Thank you for sharing your great experience on TripAdvisor and we hope to welcome you back as our guest in the future!

Portland, Oregon
Reviewed 3 weeks ago

All of the rooms are at least 15 floors high so our room on the 17th floor was a winner with a city view. We could even see Lake Michigan! The views of the rivers are spectacular. Very close to Union Station and the L. The bar on the 15th floor has mesmerizing views and a great wait staff. Best...

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Thank momofcollegeboundkid
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, Thank you for sharing your 5-star experience on TripAdvisor! We are happy to report the hotel will be equipping each guestroom with a refrigerator within the next few months and they will come standard in every guestroom. We hope our scenic views, convenient downtown location, and friendly staff are all reasons for you to continue choosing the Holiday...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Region: United States > Illinois > Chicago > Near North Side
Price Range: €138 - €376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Mart Plaza River North staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Mart Plaza River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views and family friendly”
0stefanies, 1 Apr 2017 | Read review
“I believe our room was 1770--so comfortable!”
momofcollegeboundkid, 29 Mar 2017 | Read review
“Ask for River views”
  • View from room 2017
AussieRoamers, 26 Mar 2017 | Read review
“River view rooms are the best - that's the Southeast corner of the building.”
djcollie03, 20 Mar 2017 | Read review
“Ask for a river view. They are beautiful.”
Kate0519, 18 Mar 2017 | Read review
5 of 5