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Wyndham Grand Chicago Riverfront

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#64 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Wyndham Grand Chicago Riverfront
Wyndham Grand Chicago Riverfront
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4,426 Reviews from our TripAdvisor Community

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Showing 4,015: English reviews
Denver, Colorado
Reviewed 3 May 2016

Hotel is nice with great views. During events the elevators are rather congested. Too bad there isn't a pool or hot tub.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank elizabethe377
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear elizabethe377, Thank you so much for staying with Wyndham Grand Chicago Riverfront! We are so happy to you enjoy our unique view! I apology you experience a delay with our elevators on our peak events time, we assure you our elevators are very efficient. Thank you again for sharing your experience with us and we look forward to welcome...

Bloomington, Illinois
Reviewed 3 May 2016

I had a wonderful time at the Wyndham Grand Chicago Riverfront. The room, employees, and window view were top notch. I will be back someday!

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank hopel910
Juli C, Director of Rooms. at Wyndham Grand Chicago Riverfront, responded to this review

Dear Hopel910, Thank you so much for staying with Wyndham Grand Chicago Riverfront! We are so happy to see that our team was able to provide helpful service and that you enjoyed your stay! Thank you again for sharing your GRAND experience and we hope to see you stay with us soon! Regards, Juli Colon Director of Rooms

Billings, Montana
Reviewed 3 May 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank lorraineg814
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Toledo, Ohio
Reviewed 3 May 2016

The internet speed was terrible and difficult to sign into. I had to use my iPad as the hot spot for my laptop the entire time. Along with this the cell phone reception was horrible inside my room. I have Verizon and usually have little to no problem with reception. I also had the wrong menu in my room for...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank adampM6382GY
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear adampM6382GY, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are happy to hear that the valet team was able to help you with your car during your visit with us. However, I am concerned with the experience you encountered with the Wifi. Please contact me directly to go over your recent stay. We truly appreciate you...

Reviewed 2 May 2016

I booked two rooms here for a bachelor party and the staff took great care of us. Everyone there was really nice and very helpful in helping us get to places, since it was our first time in Chicago. Would highly recommend this place to everyone. The location of the hotel is great.

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Helpful?
Thank Tim L
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Tim L, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are so happy to see that your bachelor party went excellent! We will be sure to inform our team of your very kind comments! Yes, our location is perfect to take advantage of all the attractions, restaurants, and shopping in Chicago. Again, thank you so much...

Sterling, Illinois
Reviewed 2 May 2016

-2 mirrors in the entire room- BOTH IN THE BATH ROOM! So while someone was showering you were stuck waiting for them to get done and the room to unfog to be able to actually get ready (mind you there were 2 WOMEN staying here for a conference) -2 little water bottles only given for the first night, had to...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank lisakA4673OI
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear lisakA4673OI, Thank you for choosing the Wyndham Grand Chicago Riverfront and for sharing your feedback. Please accept our apologies for you inconvience, it is our goal to provide the service and value you deserve. I will be more than happy to assist you if you contact me directly. We hope you give us another try and we look forward...

Cincinnati, Ohio
Reviewed 2 May 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank nancyf854
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Rochester, New York
Reviewed 2 May 2016

This Wyhndam is showing a little age - the furniture is a little beat but only in a cosmetic sense. The bath was nice with the exception of the TP holder - why do they think their typical customer is a contortionist? This, unfortunately, is a common problem. The room was quite spacious & well designed. My only real issue...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank x_sailr
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear x_sailr, Thank you so much for choosing Wyndham Grand Chicago Riverfront for your visit to our wonderful city! We are happy to see that you enjoyed our spacious and well designed room! However, we are concerned about the other comments regarding the room you had. Please contact me directly as I would love to prevent this from occuring again....

Strawberry Point, Iowa
Reviewed 2 May 2016

We enjoyed our stay! The staff wasn't overly friendly or helpful but we got along just fine. Excellent views, a modern comfortable room, large bathroom. Our room was right next to the elevator. Literally elevator adjacent, and we had no problems with noise.

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Helpful?
Thank asophia09
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear aspohia09, Thank you so much for choosing Wyndham Grand Chicago Riverfront! We are so happy to hear that you enjoyed our excellent views and our modern and comfortable rooms! I am concerned about your comments regarding our service. Please contact me directly to further discuss your recent experience. We strive for excellent service every time and we hope that...

San Francisco, California
Reviewed 2 May 2016

The shower could have been better. The bathroom was nice and modern other than the shower head / water pressure. The room was oddly shaped, with a broken piece of wall / electrical outlet in the far corner behind the desk where presumably no one goes. The bed was fine and there were plenty of power outlets. The wifi was...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank lindagR970TF
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear lindagR970TF, Thank you for choosing Wyndham Grand Chicago Riverfront while visiting our great city! We thank you for taking the time to provide us such constructive feedback with your accommodation. I am concerned that the room was not up to standards. Please contact me directly regarding your recent experience as we strive to provide a GRAND experience every time....

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 

Additional Information about Wyndham Grand Chicago Riverfront

Address: 71 East Upper Wacker Drive, Chicago, IL 60601-3755
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €146 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Reservation Options:
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago
Hotel Style:
#21 Spa Hotel in Chicago
#28 Green Hotel in Chicago
#29 Romantic Hotel in Chicago
#38 Family Hotel in Chicago
#39 Luxury Hotel in Chicago
#66 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Chicago Riverfront staff and other travellers.
54 questions
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Questions? Get answers from Wyndham Grand Chicago Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a river view if you can”
 of 5 bubbles 655samh, 25 Mar 2017 | Read review
“when checking in ask for the highest floor possible with the river view”
  • amazing view from the 18th floor
  • sunset in the city from our room on 18th floor
 of 5 bubbles 63mariannan, 21 Mar 2017 | Read review
“room 540 Excellent”
 of 5 bubbles jan6hon, 16 Mar 2017 | Read review
“High floor with a river view. Will cost a little more but definetly worth it.”
 of 5 bubbles CarlCJ79, 14 Mar 2017 | Read review
“We chose City View so we didn't have to look at the large Trump sign on the River View side.”
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  • Large bathroom
  • View from room at night
  • View from room 31st floor
  • Spacious room
  • View from room 31st floor
  • Large bathroom
  • View from room at night
 of 5 bubbles Mal125, 11 Mar 2017 | Read review
5 of 5