We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Embassy Suites by Hilton Chicago Downtown

Show Prices
#88 of 186 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Chicago Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,201 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Chicago Downtown
See the most recent reviews
Showing 2,138: English reviews
Cincinnati, United States
Reviewed 19 June 2015

The hotel was clean, staff friendly and helpful, meeting rooms comfortable. Location, if you are driving, is challenging. Right on the corner of North State and Ohio, you can miss the parking lot if not careful.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank William H
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking the time to review your recent stay with us! We are glad to see you enjoyed most aspects of your stay with us! We hope to see you once again in the near future. Best regards,

Omaha, United States
Reviewed 19 June 2015

I am a Hilton guy through and through. My overall experience is the Embassy Suite brand is just okay. The same every time. I would like to see some new changes in the styles of the rooms and an update of the furnishings. That being said, it's consistently a comfortable stay and the location is fabulous.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Peter T
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking time to write your pleasant review, it is much appreciated. Thanks for all your comments we are so glad we are your choice of hotel when you come to Chicago. We hope to see you soon!!! Sincerely,

Chicago downtown, United States
Reviewed 18 June 2015

The location of this hotel on State St. was perfect for walking or taking public transportation. The "L" was 2 blocks away. I spent 6 nights with friends and we were so impressed by the friendliness and helpfulness of the staff. The room set-ups were great, as were the breakfasts. The cocktail receptions were nice but the snacks need some...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Andrea M
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely,

Baton Rouge
Reviewed 16 June 2015

Hi, I did not know a NON-Suite meant half the size of a regular room too. And 1/2 bath all compacted. A long hallway to lead to this tiny area. Husband is 6.2 and I am average. Cramped little shower small vanity and to put there stuff on the floor to put our own travel kit on the counter. Only...

 Report
Helpful?
1Thank BatonRougeLiz
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience. I'm extremely sorry to hear our customer service did not provide you stellar service while you were with us. We sincerely appreciate your feedback as we continually work to improve our guest experience. We hope you will give us a second chance.. Sincerely,

Bristol, United States
Reviewed 15 June 2015

For the price of this hotel I expected a lot. Entering the lobby it seemed very upscale and nice. The room, not so much. The smell of grease from the restaurant was coming through the air system. You can tell this is an older building by the room. No fans in the bathroom. Luckily the bedroom window does open some...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Sarah S
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience. I am sorry to hear that your stay was less than you expected. We will be using your comments as a training opportunity to ensure we improve upon our standards and service levels. We hope you will give us another chance, so we can provide you with the services you...

Reviewed 11 June 2015 via mobile

Stayed here for business. Good central location for downtown area. Hotel was clean and provided nice amenities with happy hour and ample breakfast choices. Air conditioning wasn't working well in any of my parties rooms. Thermostat set on 65 and felt more like 75. Had a slight mix up with bullying and got charged for extra rooms but hotel manager...

 Report
Helpful?
Thank daisykrazy
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

We appreciate you taking the time to send us feedback regarding your recent visit to our hotel. We are sorry we were not able to provide you with the quality of service you deserve. This is not typical of our hotel and we are always looking for ways to improve our customer experience. We hope you will give us a...

medina, United States
Reviewed 11 June 2015

We stay at this hotel multiple times a year. It's got a great location. The rooms are a nice size especuially when traveling with kids. The staff is always friendly and responds quickly to any requests or needs. They have remodeled in the lobby and breakfast area in the last few years and it is much nicer than it use...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Erwin C
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely,

Berkeley Heights, United States
Reviewed 9 June 2015

Great location, big and spacious suite with 2 large TVs. Good breakfast choices, fast internet. Only drawback is the traffic noise outside, but this is expected for a hotel downtown. Overall very good experience.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Shawn H
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback....Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be looking forward to seeing you with us again... Sincerely,

Washington DC, District of Columbia
Reviewed 8 June 2015 via mobile

Absolutely horrid customer service. Air conditioning was broke , lost our reservation, nasty rude front desk employees. One who even lied right to my face!!! The manager who still remains nameless because she refused to give me her name after her putrid rude behavior was the worst hotel manager I have ever seen. I know there will be at least...

 Report
Helpful?
2Thank Virginia H
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience. I am sorry to hear that your stay was less than you expected. We will be using your comments as a training opportunity to ensure we improve upon our standards and service levels. We hope you will give us another chance, so we can provide you with the services you...

Strongsville, OH
Reviewed 8 June 2015

We chose this location for a family reunion weekend because it is centrally located and offered plenty of space for us to comfortably share a room with our two adult children. We loved that the room had an extra sink/vanity in the bedroom as well as plenty of mirrors and an additional sink in the kitchen area too. This hotel...

 Report
Helpful?
1Thank bbmuller
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking your time to comment on your recent stay. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,

364 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (300)
Viewed
Hotel & Grounds (58)
Viewed
Room/Suite (93)
Viewed
View from Room (15)
Viewed
Bathroom (18)
Viewed
Dining (12)
Viewed
Pool/Beach Area (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Pool/Beach Area (1)
Viewed
Dining (7)
Viewed
Room/Suite (17)
Viewed
Business Centre/Function Rooms (11)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (1)
Viewed
Bathroom (5)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Streeterville
Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Near North Side
Homewood Suites by Hilton Chicago-Downtown
Show Prices
Show Prices
Show Prices
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Magnificent Mile
Homewood Suites by Hilton Chicago Downtown/Magnificent Mile
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Region: United States > Illinois > Chicago > Near North Side
Price Range: €114 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Hotels.com so you can book your Embassy Suites by Hilton Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Embassy Suites by Hilton Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a room near the service alley. We were facing State Street and it was just fine.”
 of 5 bubbles Lisa8610, 6 Feb 2017 | Read review
“Higher up worked well for us. Nice and quiet.”
 of 5 bubbles PennyMy, 30 Jan 2017 | Read review
“Don't choose any room here. Very dirty hotel.”
 of 5 bubbles Matt0321, 22 Jan 2017 | Read review
“get a high floor to avoid the noise at the base of the atrium.”
 of 5 bubbles WinamacBoiler, 4 Jan 2017 | Read review
“Get a room away from the elevators”
 of 5 bubbles Y874UUmiken, 31 Dec 2016 | Read review
5 of 5