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Chicago Marriott Downtown Magnificent Mile

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2,538 Reviews from our TripAdvisor Community

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Showing 2,395: English reviews
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Gilbert, Arizona
Reviewed 2 days ago NEW

Frustrating stay at this Marriott Property (Gold member for 5 years). The spring temperature drops from 70 to 40 with rainy but the heat won't go on ! I call three times to the front desk "someone will be right there", "yes we know". Finally a kind engineer comes with the bad news. "Oh, we turned the AC on in...

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Helpful?
Thank DrBillPhoenix
ORLANDO, FLORIDA
Reviewed 1 week ago via mobile

Chicago is one of my favorite cities ever. I took my family , husband and a 15&17 year old for a weekend trip. The hotel is beautiful and located central to shopping , and wonderful restaurants. You do not need a car . Uber anywhere you want and it's cheaper than the hotel parking by far. If you go in...

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Thank SHENIN
Southington, Connecticut
Reviewed 1 week ago via mobile

Recently stayed at this property on a business trip. Rooms had just been re-done, room had a great view of Michigan Ave - Chicago Skyline. Plenty going on at the bar, nice snack / Starbucks area. Staff was friendly and helpful.

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Thank DEAM10151127
Glendale, Arizona
Reviewed 1 week ago via mobile

I was on the 14th floor facing downtown. The sirens all night long made it nearly impossible to get any sleep. The room was clean although there was no soap for the shower nor bottle of cream. The cafe food was very good.

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Helpful?
Thank ehd555
Allyson K, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

ehd555, Thank you for taking the time to provide us your feedback around your experiences at the Chicago Marriott Downtown. We know that the best way for us to continue to improve our product and service is through the candid feedback of our guests. We have shared the feedback you provided with the hotel management team in an effort to...

Missouri
Reviewed 1 week ago via mobile

The location of the Marriott on Michigan is great for those who wish to walk to see the city sights. You're only a few blocks from the Grand train stop and blocks away from a Walgreens and City Market. If you prefer to stay-in for your trip, the deli in the lobby offers fresh Starbucks coffees and smoothies as well...

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Helpful?
Thank JulieThompson
Kalamazoo, MI
Reviewed 1 week ago

There are a lot of good things about this hotel the location right in the middle of everything the rooms have been recently renovated they have a nice restaurant and Lobby and most of the staff is very friendly. Even though I have a few negative things to say next I still would recommend the hotel. Let's not forget they...

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Helpful?
Thank Donnie3217
Emily W, Front Office Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Donnie3217, Thank you for taking the time to provide us your feedback around your experiences at the Chicago Marriott Downtown. We know that the best way for us to continue to improve our product and service is through the candid feedback of our guests. We have shared the feedback you provided with the hotel management team in an effort to...

Bloomington, Indiana
Reviewed 1 week ago

If you are a premier member of Marriott, you will love the concierge lounge. If you aren't, it is worth paying the extra cash to upgrade. The lounge has limited hours (basically, mornings for breakfast and evenings for snacks and drinks) but excellent for times when it is open. Breakfast gains you entry to the "regular" buffet breakfast, with an...

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2Thank Gary H
Saint Joseph, Michigan
Reviewed 2 weeks ago via mobile

We stayed here for two nights with our granddaughter to celebrate St Patrick's Day. The hotel is centrally located on Michigan and we were able to walk to everything. Our room was very creatively decorated and spotlessly clean. Even though it was a busy holiday weekend the staff was efficient, calm, and friendly. We will return.

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2Thank Gardener2014
Minneapolis, Minnesota
Reviewed 2 weeks ago

I travel to a lot of Marriotts. This one used to be aging but it has been remodeled. The rooms are modern, and the club lounge is tops. It's a convenient location. The staff is excellent and they really go out of their way to help, and you can tell they are well managed. I have been staying there a...

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2Thank heavytraveler2017
Greensburg, Pennsylvania
Reviewed 2 weeks ago

Met Marriott expectations. Good clean room. Comfortable bed. We had a room on the 45 floor so the city view was outstanding. Typical size for rooms in big cities. Service was consistently good. Bellman's recommendations on resturaunts was twice excellent.

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1Thank dchemist

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rush Bar & Lounge
Rush Bar & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're not your average Michigan Avenue hotel. We're your host to help you experience Chicago to its fullest. Magnificent shopping. Renowned dining. Chicago's top attractions - Navy Pier, American Girl Place, Millennium Park, Theaters and Museums- a walk away. And when you are done exploring, we've got renovated luxury Chicago hotel rooms to relax and recharge. With 90,000 sq. ft. of versatile event space, we are a Chicago luxury hotel that provides a polished setting for productive business engagements, cherished social gatherings, and elegant wedding receptions. When you are with us, forget your standard hotel lobby and discover the M.I Greatroom, where business and pleasure come together in an expansive, comfortable, workable place. Grab a bite at Rush Street Pantry, our new lobby marketplace concept, with Chef-crafted food focusing on fast, fresh, gourmet options. At the Chicago Marriott Downtown Magnificent Mile Hotel, we don't want to just be your place to stay. We want to help you travel brilliantly. ... more   less 

Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: €187 - €433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chicago Marriott Downtown Magnificent Mile 4*
Number of rooms: 1198
Reservation Options:
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott
Hotel Style:
#65 Luxury Hotel in Chicago
#88 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Downtown Magnificent Mile staff and other travellers.
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Questions? Get answers from Chicago Marriott Downtown Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high view on the Michigan Avenue side”
 of 5 bubbles DrBillPhoenix, 24 Mar 2017 | Read review
“Ask for an updated room”
 of 5 bubbles GaryH990, 13 Mar 2017 | Read review
“If you get and like high floors the view is great.”
 of 5 bubbles dchemist, 10 Mar 2017 | Read review
“not all rooms are renovated”
 of 5 bubbles Stormoen, 9 Mar 2017 | Read review
“Lake view high floor preferable”
 of 5 bubbles lumibac, 19 Feb 2017 | Read review
5 of 5