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Hilton Chicago

5,414 reviews
#106 of 191 Hotels in Chicago
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Traveller (1298)
Room & Suite (613)
Dining (50)
Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(446 reviews)
“irish pub”(123 reviews)
“executive floor”(175 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,414)Write a Review
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Show reviews that mention
All reviewsgrant parkirish pubexecutive floorgrand ballroomsouth michiganfull bathroomssoldier fieldhistoric hotelrenovated roomshedd aquariumlake viewthe museum campushuge hoteltwo double bedsbuckingham fountainfitness centerart institute
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1,251 - 1,255 of 5,031 reviews
Reviewed 2 June 2016

We had the lovely time booking our visit during the Christmas season. The main lobby was beautifully decorated for Christmas. We enjoyed many selfies in front of the wonderful Christmas tree in the lobby and the cookie Hilton model by the elevators. Check-in was good...More

Thank Heather W
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful hotel, location and with the quality of service you received from...More

Reviewed 2 June 2016

It's a great hotel, but they do have some work left to be done in the customer service area! The location is great, and the rooms are nice and up to date. We enjoyed our stay at the hotel despite the average customer service experience.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Norman M
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. and with the quality of service you received...More

Reviewed 2 June 2016

arrived at the hotel on a Friday night, and the check in was extremely busy! arrived in the room, and its a good size room with a nice sized bathroom. Strangely they gave us an accessible room as the hotel was so busy this was...More

Thank Jo D
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. I was pleased to hear you will visit...More

Reviewed 2 June 2016

Our stay was great! The customer service, rooms, and amenities all exceeded our expectations. Great location and reasonably priced. We were within walking distance of everything. The hotel was clean and rooms were comfortable. We will stay here again!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Amanda M
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our...More

Reviewed 1 June 2016 via mobile

We recently stayed in the Hilton hotel on Michigan ave. the staff were all friendly and courteous The service in the restaurants and bars was very good, but when we arrived at the hotel to check in our room was not ready until 9 pm....More

Thank aiden c
Response from Kathy H, Manager at Hilton ChicagoResponded 6 June 2016

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#65 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1298)
Room & Suite (613)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
annanidonnchadha
26 January 2018|
AnswerShow all 8 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. If it is convenient for you to take the El Train, you can take the Blue Line from O'Hare Airport to Jackson Line stop. Transfer to the Red Line and get off on the Harrison stop. The... More
0
Votes
Jack D
25 January 2018|
AnswerShow all 5 answers
Response from Kathy H | Property representative |
Dear Valued Guest, Thank you for your inquiry. The parking garage is annexed to the hotel. The parking rate is $62 for self-park and $75 for valet park with in and out privileges. Please ensure to check out your car on or... More
0
Votes
jborder
18 January 2018|
AnswerShow all 3 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. The pool is heated and is complimentary to all in-house guests. Yes, our hotel is very family oriented and would be a great place for a weekend getaway. We are also in the cultural... More
0
Votes
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12345628
Room Tips
"the extra for the lake view makes it a special city stay."
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"main hall facing the lake is preferred"
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"Higher rooms should have less traffic/ train station noise."
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"Please ask a room with a view on the Lake"
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