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    Chicago's Essex Inn

    800 South Michigan Avenue, Chicago, IL 60605-7101
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    3/12/2017 4/12/2017
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    Overview
    • Excellent18%
    • Very good42%
    • Average24%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “grant park” (243 reviews)
    “michigan avenue” (107 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Heated pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    3.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,057)
    There are newer reviews for Chicago's Essex Inn
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    21 - 25 of 1,766 reviews

    Reviewed 2 October 2017 via mobile

    Average motel going thru remodeling! Room was small but clean! Staff was helpful and friendly. Excellent location with many sights within walking distance. Hop on Hop off stop across the street. There was a large conference going on so the Hilton across the street was...More

    Thank cathi6780
    Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 4 October 2017

    Cathi6780, thank you for the great review! Being an older hotel, we understand the room size issue. Hopefully being centrally located helped you with your Chicago experience!

    Reviewed 30 September 2017 via mobile

    My girlfriend and I stayed 3 nights at the Essex in. Considering what we paid, it was a great place to stay. Rooms very clean, king bed was excellent. Air conditioning, good size TV. Nice view of Grant Park across the street. My only complaint...More

    Thank Dietz23
    Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 16 October 2017

    Hi Dietz23, Thank you for your awesome review on your recent stay with us! We are thrilled to hear that you enjoyed our excellent customer service team. We have shared your feedback with the entire team and will continue to work diligently, to provide excellent...More

    Reviewed 30 September 2017

    The hotel is under going construction which of course made it noisy but at least there's hope. The rooms are disgusting. Bathroom door is peeling apart, doesn't close and pieces of it already rotting. The carpet was so gross. Everything about it is old and...More

    Thank EmilyNYC_5
    Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 16 October 2017

    Hi EmilyNYC_5, I want to thank you for sharing your detailed review with us. After reading your review, we followed up with my management team and your concerns will be addressed. I sincerely apologize for any inconvenience this may have caused you and your family....More

    Reviewed 28 September 2017

    For the price I was somewhat disappointed. The lobby looks really nice & modern but when you go to the floors it seems very dated. We had someone opening our door and trying to enter around 12:30am which alarmed me immensely. When I yelled out...More

    Thank Judy T
    Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 16 October 2017

    Hi Judu T, I want to thank you for sharing your detailed review with us. After reading your review, we followed up with my management team and your concerns will be addressed. I sincerely apologize for any inconvenience this may have caused you. However, we...More

    Reviewed 28 September 2017 via mobile

    I will never use TripAdvisor again after this hotel. It was nothing like described. It was disgusting. It smelled, it was dirty, broken, bugs, falling apart, no control of heat or air, outdated by decades. This is the worst hotel I have ever been in.More

    1  Thank Susan S
    Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 16 October 2017

    Hi Susan S, Thank you for your review. We are very sorry to hear that we failed to give you the same experience that has won us so many loyal repeat guests. While we pride ourselves on our service, your experience is evidence that we...More

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$77 - US$285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 254
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, TravelClick, Booking.com, Travelocity, Hotwire, TripOnline SA, Cancelon, Orbitz, getaroom.com, Evoline ltd, HotelQuickly and HotelsClick so you can book your Chicago's Essex Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Chicago`s Essex Hotel Chicago ,
    • Chicagos Essex Hotel ,
    • Essex Inn Chicago ,
    • Hotel Chicagos Essex
    Add Photo Photos
    Traveller (504)
    Room & Suite (433)
    Pool & Beach (22)
    Dining (6)
    Hotel & Grounds (262)
    Bathroom (39)
    Family and Play Areas (3)
    Business Centre & Event Rooms (3)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Ask a question
    Questions & Answers
    Rebecca T
    31 August 2017|
    AnswerShow all 6 answers
    Response from EssexInnChicago | Property representative |
    Hi Rebecca, the property offers valet parking for 60.00 per night with unlimited in and out privileges. There is also the option for public parking behind the property on 8th and Wabash for 35.00 per night based on... More
    1
    Vote
    Suzibeaton
    7 August 2017|
    AnswerShow all 3 answers
    Response from EssexInnChicago | Property representative |
    Hi, our regular check in time is at 4:00PM. There is early check in available based on availability.
    1
    Vote
    Tanger2
    1 July 2017|
    AnswerShow all 4 answers
    Response from EssexInnChicago | Property representative |
    Hi, both the orange and red line station is 4 blocks away, 10 minute walk.
    0
    Votes
    Room Tips
    "don;t stay here!"
    Read review
    "Just don’t book."
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    "If you must stay, face the lake."
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    "Ask for a high floor, less city noise"
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