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Residence Inn Chicago Downtown/Loop

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11 South LaSalle Street, Chicago, IL 60603-1203
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (277)
Room & Suite (64)
Dining (34)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 09/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Chicago Downtown/Loop
Updated 09/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 214 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
Experience a different kind of short and extended-stay hotel at Residence Inn by Marriott Chicago Downtown/Loop in downtown Chicago, Illinois . Located on Chicago's historic LaSalle Street in the architecturally significant Roanoke Building, our boutique Chicago Loop hotel features modern amenities and convenient services tailored to today's sophisticated traveler. Downtown parking, in close proximity to the hotel, is available for a fee. Explore the city with easy access to restaurants, nightlife, museums and Millennium Park attractions. When it's time to relax, unwind in the largest and most spacious suites in Chicago featuring separate areas for living, sleeping and dining, in addition to fully equipped kitchens, 55" HDTVs and free Wi-Fi. Start the day with a complimentary hot breakfast buffet, then get down to business in one of our eight meeting rooms totaling 6,700 square feet of total event space. Make the most of your business or leisure getaway at the world's largest Residence Inn - Residence Inn by Marriott Chicago Downtown/Loop.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English
Hotel links
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616Reviews19Q+A100Room tips
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Popular mentions
Anniebpom wrote a review Mar 2021
Columbus, Ohio17 contributions11 helpful votes
First, I’ll state that I’m not a Karen and all my hotel reviews are 4s or 5s. But this was a poor experience. Checked in Saturday and noticed some elevators smelled like weed. Whatever. This should’ve been my tip off though. That evening from 1100- 330 AM we had a constant string of drunk people talking in our lobby (floor 21) as our room was near the elevator. It was continual. The next day the hotel rep gave me a credit, albeit begrudgingly. I had to plead my case that we didn’t sleep at all. He stated that I should’ve filed a noise complaint and then they could’ve addressed it. I stated, maybe, but this was not an isolated incident. This was a continual stream of people stumbling in off the streets from bars that the guards should have flagged, monitored on cameras and broken up their lobby parties once they started congregating. I’m not sure how I, as a guest, am responsible for making sure hotel operations run smoothly (quiet) for all guests. Less important was the next day’s breakfast. I understand that Covid has made things difficult. But, I’ve stayed in several hotels since Covid and none have served a cold breakfast like this was. The whipped cream was watery. It was sad. Overall I very disappointed.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Tommie Van, General Manager at Residence Inn Chicago Downtown/Loop
Responded 1 week ago
I wanted to personally apologize for the problems you encountered during your stay. I have shared your feedback with our team to make sure this issue doesn't arise again. Unfortunately, due to Covid 19 our restrictions for buffets are different whereas CDC guidelines prohibit buffets. Again, I apologize and would hope that the next time you're in Chicago you would give us a chance to showcase the service our guest are accustomed to receiving.
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Jesse116 wrote a review Oct 2020
Minneapolis, Minnesota16 contributions23 helpful votes
Our room was well-equipped and the staff was very nice but there were some issues with this hotel: (1) servicing the rooms once one every 3 days due to Covid -- way to take advantage of the pandemic to do less (seriously very little risk from cleaning a room) (2) Grab and go breakfast due to Covid -- okay in theory but the breakfast items are gas-station quality. It is one thing to do grab and go, but you could at least care about quality; (3) stained couch cushions and crumbs in the pull out -- just eww; and (4) we stayed for three night -- for two of those the trash can in the ice room was full of putrid trash (I suspect dirty diapers) -- I had to hold my breath to go in there. They don't empty the hotel trash cans every day? Pretty sketchy for a Marriott property. Disappointed.
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Date of stay: October 2020
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1 Helpful vote
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Response from Tommie Van, General Manager at Residence Inn Chicago Downtown/Loop
Responded 21 Oct 2020
Thank you for taking the time to give us feedback on your stay. I apologize for the problems you encountered during your stay. My responsibility as the General Manager of the hotel is to keep my associates safe as well as the guest. The policies implemented here at our hotel are corporate mandated. I have shared your feedback with the appropriate department to make sure we address your areas of concern.
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agirlinca wrote a review Sep 2020
Norfolk, Virginia84 contributions47 helpful votes
This is one of the better Residence Inn’s that I have stayed at. Our suite was very spacious and I really liked the layout of the room. There isn’t much to do in the immediate area at night, but it’s a GREAT home base for a trip to explore Chicago. Breakfast was delicious, which I always expect at Residence Inn’s. I liked that there is security downstairs so that people aren’t allowed to just randomly wander in. It’s not a far walk from the train. I would definitely book this hotel for my family’s next Chicago trip.
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Date of stay: October 2019Trip type: Travelled with family
1 Helpful vote
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Jackie T wrote a review Aug 2020
New York City, New York49 contributions28 helpful votes
What a professional, clean and top-notch Marriott property! Our check-in by Taylor at the front desk was smooth and suggestions offered for area information was excellent. We had a great stay. During these difficult & challenging times it is great to know there are still properties like this available.
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Ditto716 wrote a review Mar 2020
Suamico, Wisconsin55 contributions36 helpful votes
Attending a meeting in Chicago and was close to the location. Very quick check in. Parking is available but very expensive. The rooms are very nice and accommodating. Nice kitchen area and large bathroom. Beds were a little too soft for my taste but good. The prices in the bar seemed a little expensive. The breakfast in the morning was nice to start the day. Hotel is just a short walk to many nice places for an evening meal.
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Date of stay: March 2020Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$198 - US$511 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
381
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Frequently Asked Questions about Residence Inn Chicago Downtown/Loop
Which popular attractions are close to Residence Inn Chicago Downtown/Loop?
Nearby attractions include Skydeck Chicago - Willis Tower (0.5 km), The Magic Penthouse (0.4 km), and Room X Escape (0.3 km).
What are some of the property amenities at Residence Inn Chicago Downtown/Loop?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn Chicago Downtown/Loop?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Chicago Downtown/Loop?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Residence Inn Chicago Downtown/Loop?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Residence Inn Chicago Downtown/Loop?
Conveniently located restaurants include Do-Rite Donuts & Chicken, The Dearborn, and Giordano's.
Are there opportunities to exercise at Residence Inn Chicago Downtown/Loop?
Yes, guests have access to a fitness centre during their stay.
Is Residence Inn Chicago Downtown/Loop located near the city centre?
Yes, it is 0.7 km away from the centre of Chicago.
Are any cleaning services offered at Residence Inn Chicago Downtown/Loop?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Chicago Downtown/Loop?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Chicago Downtown/Loop offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.