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This is an apartment building that is being partially rented out as hotel rooms. On booking.com there was no indication that there is no maid service, no amenities, no one to answer the phone and no clear sign about the entrance, especially after hours. You...More
Response from Sp S, Front Office Manager at The Pittsfield HotelResponded 8 February 2017
Dear guest, we thank you for the review. Our policies regarding services, amenities, check in/out times are clearly available before booking for everyone
Do not stay here. No one was present when I arrived to check in or when I checked out. Overall, this is the worst hotel I have ever experienced. And, the advertised price does not include the $30 cleaning fee.More
1 Thank tymstone
Response from Sp S, Director of Sales at The Pittsfield HotelResponded 13 January 2017
Dear guest, we appreciate the feedback, as this helps us improve our services.
We have a person at the front desk during business hours, starting from 2 PM until 10 PM. We can be reached by phone between 8AM-Midnight. All our fees and taxes are...More
One word is all you need to know - LICE!
Stay in this hotel if you want to spend few weeks weeding out head lice from your heads.
There is not much more to add to this.
Believe other reviews about lice, I didn't -...More
Thank Alexey Z
Response from Sp S, Guest Relations Manager at The Pittsfield HotelResponded 12 January 2017
Dear Guest, we apologize for the inconvenience. The problem was solved, the issues was from the former guest and unfortunately we didn't discovered it on time.
I have to be honest, my experience was good until i got bite by FLEAS, they dont clean the sheets , they dont clean the blankets, i saw the fleas!! and i got proofs to show, i took photos of my bites, awful experience :(,...More
1 Thank Gabriela M
Response from Sp S, Manager at The Pittsfield HotelResponded 19 December 2016
Dear guest, we are terribly sorry about your experience. We've investigated the issue, called a pest control company which solved the problem, investigated nearby units and determined this was the only unit affected. It seems situation was brought in by a former guest unfortunately. We've...More
positive:- location is central
-coffee maker and stove in working order
-key cards worked for 3 out of 5 nights for the other 2 nights we had to get security to let us in
-door to hotel room doesn't open fully because the carpet...More
1 Thank CDNgirl-WillTravel
Response from Sp S, Front Office Manager at The Pittsfield HotelResponded 12 December 2016
Dear guest, we are sorry you had an unpleasant experience. Any issue which are addressed are solved in the shortest time possible. Thank you for the feedback, it helps us to improve our services
US$142 - US$380 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Hi and good day. The cleaning fee is per stay, not per day. We do not provide housekeeping, we just clean and prepare the units between our guests. Units are equipped with pots, pans, utensisl. Thank you