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The Pittsfield Hotel

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145 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Chicago, Illinois
Reviewed 3 weeks ago

FIFLTHY, RUN DOWN BROKEN SUITE, broken doors, lights not working, nasty rugs, gross microwave, nonsmoking building with constant smoking, broken fire escape doors to allow for smoking, NO CLEAN TOWELS OR TOILET PAPER, RUDE DESK STAFF, NO AMENITIES...WORST STAY EVER.

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Helpful?
Thank tamimtitus66
Sp S, Guest Relations Manager at The Pittsfield Hotel, responded to this review

Dear, thank you for your stay. We appreciate your feedback, we are constantly trying to improve our services

Wisconsin
Reviewed 4 weeks ago

Be advised: NOT A TRADITIONAL HOTEL. Many of the other reviews have nothing to do with this particular property and should be removed, please read those carefully with that in consideration. This a 1920s residential skyscraper with small businesses on the first floor and much renovation in progress throughout the building. You are getting the privacy of renting an apartment...

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Helpful?
3Thank William T
Sp S, General Manager at The Pittsfield Hotel, responded to this review

Dear Guest, thank you for reviewing us. We appreciate your stay and the time took to post this. Thank you

Milwaukee, Wisconsin
Reviewed 17 March 2017

This hotel is the absolute worse, I would NEVER stay here. Let me tell you, I was strainded in chicago and needed somewhere to shower so I was trying to find the cheapest hotel and something close downtown, So I find this hotel on EXPEDIA AARP. It was about $36 I think but with tax and some other ish it...

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Helpful?
1Thank kaycouture
Sp S, General Manager at The Pittsfield Hotel, responded to this review

Dear Guest, we are sorry you had an unpleasant experience, but let us clarify a few things for you. Once you book our property, and it's prepaid, you don't have to pay anything else upon check in. We allow early check ins only when they are possible. If we are sold out, it means that all units are occupied or...

Egg Harbor Town
Reviewed 13 March 2017 via mobile

The absolute worse hotel I've ever been too! There is no parking, you have to pay to park at the millinieum parking garage, so expensive. My father fell in the bath tub because it was so slippery, no mamagement on property. Called the phone number provided by Oksana( front desk receptionist) who was so rude. Called four more days no...

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Helpful?
Thank Nazneen S
Sp S, General Manager at The Pittsfield Hotel, responded to this review

This review is from the same guest as the last review, so will have to answer it exactly the same i'm afraid. To tell the truth, you wanted to check out 10 minutes after you’ve checked in, saying you need to go to Indiana. Not sure who books something for Chicago, but needs to be in Indiana the same day....

Houston, Texas
Reviewed 7 March 2017

Service? NONEXISTENT Cleanliness? I doubt these people can even SAY the word Clean. NOT a place to take anyone with a disability of ANY KIND. My poor disabled father fell in the bathtub. NO one came to help us, check on us or had ANY CONCERN. We asked for an anti slip mat to prevent it from happening in the...

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Helpful?
Thank Coco_Plums
Sp S, Manager at The Pittsfield Hotel, responded to this review

Dear Guest, we are sorry for your bad experience. To tell the truth, you wanted to check out 10 minutes after you’ve checked in, saying you need to go to Indiana. Not sure who books something for Chicago, but needs to be in Indiana the same day. Regarding cleaning, you did not report this to us at any time. I’m...

Chicago, Illinois
Reviewed 23 February 2017

Situated in a perfect location in the heart of Chicago this property is perfect for the budget minded traveler. Steps from Millennium Park & next to the El this hotel is surrounded by restaurants, drugstores, tons of retail and so much more. Yes the building is dated and yes the rooms are not The Ritz but this is the best...

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Helpful?
Thank Joe D
Sp S, General Manager at The Pittsfield Hotel, responded to this review

Dear guest, were delighted you've enjoyed your stay and look forward to your future one. Thank you for taking the time to review us

Reviewed 22 February 2017 via mobile

The lobby of the building is beautiful, however elevators are small and the rest of the place is kind of shabby. My shower did not work at all which was unfortunate after spending all day traveling. The bed was very comfortable. My studio included a kitchenette with a large fridge. The location is fantastic. Would I stay here again? As...

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Helpful?
Thank Krystianna T
Sp S, Guest Relations Manager at The Pittsfield Hotel, responded to this review

Dear guest, thank you for your stay and for reviewing us. This is helpful in our goal to constantly improve our services

Reviewed 7 February 2017 via mobile

This is an apartment building that is being partially rented out as hotel rooms. On booking.com there was no indication that there is no maid service, no amenities, no one to answer the phone and no clear sign about the entrance, especially after hours. You must take out the trash at the end of your stay. It has s musty...

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Helpful?
Thank Manne406
Sp S, Front Office Manager at The Pittsfield Hotel, responded to this review

Dear guest, we thank you for the review. Our policies regarding services, amenities, check in/out times are clearly available before booking for everyone

Indianapolis, Indiana
Reviewed 12 January 2017

Do not stay here. No one was present when I arrived to check in or when I checked out. Overall, this is the worst hotel I have ever experienced. And, the advertised price does not include the $30 cleaning fee.

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Helpful?
1Thank tymstone
Sp S, Director of Sales at The Pittsfield Hotel, responded to this review

Dear guest, we appreciate the feedback, as this helps us improve our services. We have a person at the front desk during business hours, starting from 2 PM until 10 PM. We can be reached by phone between 8AM-Midnight. All our fees and taxes are present on all platform. Thank you

Reviewed 10 January 2017

One word is all you need to know - LICE! Stay in this hotel if you want to spend few weeks weeding out head lice from your heads. There is not much more to add to this. Believe other reviews about lice, I didn't - now I'm busy fighting bugs...

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Helpful?
Thank Alexey Z
Sp S, Guest Relations Manager at The Pittsfield Hotel, responded to this review

Dear Guest, we apologize for the inconvenience. The problem was solved, the issues was from the former guest and unfortunately we didn't discovered it on time. Thank you

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Pittsfield Hotel

Address: 55 E Washington St, Chicago, IL 60602-2103 (Formerly SP Suites Millenium Park Chicago)
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €142 - €409 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pittsfield Hotel 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Sp Suites Millenium Park Chicago Hotel Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Pittsfield Hotel staff and other travellers.
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Questions? Get answers from The Pittsfield Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check out the reviews first”
tamimtitus66, 4 Apr 2017 | Read review
“Inner courtyard has a small restaurant with acceptable quality fare cheaper than anything else you are likely to find in this area.”
W9197KRwilliamt, 25 Mar 2017 | Read review
“They have a lot of floor plans so inquire about which best suits your needs”
JoeD863, 23 Feb 2017 | Read review
“dont stay in room 1908, its full of FLEAS”
, 16 Dec 2016 | Read review
“Confirm reservations before travelling.”
Akbama, 21 Nov 2016 | Read review
5 of 5