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455 N Park Dr, Chicago, IL 60611-5886
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Free Valet, Daily $25 Dining Credit + More
US$198
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Free cancellation until 04/08/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (682)
Room & Suite (282)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Chicago Hotel
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Experience Chicago from the heart of the city at the new Loews Chicago Hotel. Our luxury downtown Chicago hotel occupies the first 14 floors of a highly visible 52-story tower located just one block north of the Chicago River and two blocks east of North Michigan Avenue. The hotel boasts spectacular city skyline and lake views from the 400 new guestrooms (including 25 suites) and meeting spaces both indoors and out.
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Room & Suite (282)282
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Complimentary instant cofffee
Kids' meals
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Free Valet, Daily $25 Dining Credit + More
3,217Reviews69Q+A100Room tips
Traveller rating
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  • 127
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  • 34
Time of year
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Popular mentions
michaelawasem wrote a review Feb 2021
1 contribution
This was a business / family trip. Staff were helpful, friendly, and professional. The room had a great view of Chicago / Lake Michigan, and the pool / fitness center were great. COVID safety protocols were adhered to by Loews. I will come back.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 2 days ago
Dear michaelawasem, Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your wonderful experience. We appreciate the five star review and we are grateful for your business. We look forward to welcoming you back again very soon! Best, Christian Hansen Managing Director
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Diane D wrote a review Nov 2020
San Francisco, California3 contributions4 helpful votes
Hotel's Favourite
Loved this hotel. Extremely clean and safe during these uncertain times. So close to the river for early morning walks and restaurants are in walking distance. Can not say enough about the staff and the hotel and the Starbucks right by the elevator!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 25 Nov 2020
Dear Diane D, Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your wonderful experience. It is our intent to provide you with excellent service and a safe environment and I am glad we were able to exceed your expectations. We truly appreciate your business and look forward to serving you again very soon! Best, Christian Hansen Managing Director
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Caley M wrote a review Feb 2021
San Francisco, California5 contributions3 helpful votes
My husband and I booked this trip as a staycation, and it was quickly ruined by the cleanliness and customer service skills of the staff at the Loews. I’m a health care worker, and we are first time parents who were looking for a quick getaway. Rest and relaxation was NOT waiting for us at the Loews Chicago. My husband and I checked into our room and quickly left to go to dinner. Upon our return, we pulled back our sheets only to find DRIED BLOOD on our sheets. There was no way that this could have been ours, we had not been in the bed once since checking into the hotel. How can you be open and advertising your increased cleaning standards during a global pandemic and not bother to change the sheets? When we called the front desk to notify them of the issue the front desk attendant did not show any empathy to our situation and demonstrated a total lack of customer service etiquette. A hotel that boats a 5 star rating did not deliver 5 star customer service. The attendant generally seemed skeptical of our situation, as if we were lying or making it up in order to get a rebate or to avoid paying for our stay. My husband and I travel frequently, and have never ran into an issue this alarming that would lead us to leave a review on a site. Ultimately, we made the decision to leave the hotel at 1 AM, and drive home rather than staying at a hotel that we cannot trust to apply basic cleanliness standards during a global pandemic. Bottom line, if you are looking for a clean hotel that you can trust during a pandemic, this is not it.
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
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Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 1 week ago
Dear 581caleym, Thank you for taking the time to submit a review about your stay at the Loews Chicago Hotel! We are disappointed to hear that we missed the mark on this visit. It is my understanding that one of our Senior Manager was in touch and addressed your concerns directly. We hope to have the opportunity to serve you again in the near future. Best regards, Christian Hansen Managing Director
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evelynborges319 wrote a review Feb 2021
Chicago, Illinois1 contribution
Was not happy with the interaction of the staff and charges. We were treated terrible and it ruined our weekend getaway with our family. It just ruined the festive mood we were in. I don’t understand the issue with our room. Others were letting their children run up and down the halls and I am sure they didn’t have an issue
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 1 week ago
Dear evelynborges319, Thank you so much for taking the time to submit a review about your recent stay at the Loews Chicago Hotel. I am disappointed to hear that we missed the mark on your visit. I appreciate the feedback and will share with the appropriate departments as we continue to look for ways to improve our service execution. it is truly my hope that we will have an opportunity to serve again in the near future. Best, Christian Hansen Managing Director
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Isimey wrote a review Feb 2021
Dar es Salaam, Tanzania1 contribution
Stay over the weekend with children and a pet and both enjoyed this hotel. Amazing views, staff were kind and respectful of the children when they called the front desk with questions. The location is very close to so much (even in the age of Covid) but it was set back enough for it also to feel private (important if you are in a busy downtown area with children).
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Loews ChicagoDT, General Manager at Loews Chicago Hotel
Responded 2 weeks ago
Dear Isimey, Thank you so much for taking the time to submit a five star review about your recent stay at Loews Chicago Hotel. I am thrilled to hear about your wonderful experience. We appreciate your compliments and kind words about the property and the staff. We appreciate the review and we are grateful for your business. We look forward to serving you again very soon! Best, Christian Hansen Managing Director
Read more
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PRICE RANGE
US$182 - US$385 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
400
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Frequently Asked Questions about Loews Chicago Hotel
Which popular attractions are close to Loews Chicago Hotel?
Nearby attractions include Lakefront Trail (0.5 km), The Great Escape Room Chicago (0.4 km), and Wrigley Building (0.4 km).
What are some of the property amenities at Loews Chicago Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Loews Chicago Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Loews Chicago Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Loews Chicago Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Loews Chicago Hotel?
Conveniently located restaurants include The Capital Grille, The Purple Pig, and Volare.
Are there opportunities to exercise at Loews Chicago Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Loews Chicago Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Chicago Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Chicago Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.