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Residence Inn Chicago Downtown/River North

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#54 of 186 Hotels in Chicago
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Residence Inn Chicago Downtown\/River North
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1,140 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
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Gt. Barrington
Reviewed 2 days ago NEWvia mobile

As a Platinum Marriott Rewards member, I tend to find hotels which have the comforts of home while traveling for business. About a year ago I started coming to the Marriott Residence Inn- River North on a monthly basis. Here's the reason why; The rooms are very comfortable and updated and the service at this hotel is impeccably superior than...

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Thank BlueHorseshoe1
Commerce Township, Michigan
Reviewed 5 days ago NEW

great place and location Ismeta the hostess for breakfast rocks everybody in the world should be as nice and friendly as her.The rooms were clean great kitchen enough towels would stay again in a heartbeat.

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1Thank jeff417
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your kind review! We will pass on your comments about the associate you mentioned. We look forward to seeing you again! Best, Julie Brecheisen, Dual Front Desk Supervisor

East Peoria, Illinois
Reviewed 6 days ago NEW

Been a little while since my last visit and was surprised that the lobby was remodeled. Wonderful update and atmosphere. As always, seeing Ismeta in the morning just makes your day! This is a great location if you desire to be out of the hustle & bustle of Michigan Avenue and enjoy a quiet location yet definitely close enough to...

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1Thank gross4
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for sharing your great feedback. We are pleased that you enjoyed our new lobby! We look forward to your next stay! Best, Julie Brecheisen, Dual Front Desk Supervisor

Reviewed 1 week ago

Kudos to the breakfast hostess with the mostess -- Ismeta. She Makes everyone feel at home -- can't help but be in a good mood after you encounter her. Can't do enough for everyone. She's the epitome of how to do a job well -- no matter what job you have. Stayed her for business several times.. Now, the new...

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1Thank DRur62
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for sharing your wonderful review! We will be sure to pass on your positive comments to the associate you mentioned. We look forward to your next visit! Best, Julie Brecheisen, Dual Front Desk Supervisor

Ann Arbor, Michigan
Reviewed 2 weeks ago

We come with our kids and find this a wonderful place to settle in as we explore Chicago with friends. We keep coming back because of the location, the value, and our wonderful breakfast hostess Esmeta. She is a gem and goes out of her way to make us feel right at home! Whether it is a stay for business...

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1Thank williamsray
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for continuing to choose our hotel! We really appreciate your loyalty. We will pass on your wonderful comments to the associate you mentioned. We look forward to your next stay! Best, Julie Brecheisen, Dual Front Desk Supervisor

Reviewed 2 weeks ago via mobile

Breakfast provided by a lovely woman named Ismeta made our Monday. We were running behind & she made sure we had all we needed, served us wonderful fresh fruit, made us feel like family. She's a treasure! Great food offerings: fluffy eggs, Canadian bacon, maple sausage. Moist oatmeal with lots of add in options as well as cold cereals. Several...

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1Thank JohnandMarti C
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your excellent review! We are pleased that you enjoyed breakfast and we will be sure to pass on your great comments to the associate you mentioned. We hope to see you again soon! Best, Julie Brecheisen, Dual Front Desk Supervisor

Chicago, Illinois
Reviewed 2 weeks ago

The staff at the Residence Inn in Chicago on Dearborn is what made my stay perfect. I knew the location would be ideal as far as proximity to attractions and restaurants and the theatre district and that's why I booked this particular hotel for my family and I but what will make me go back to the Residence Inn on...

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1Thank flyingtraveling24-7
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We are incredibly grateful for your encouraging comments about our staff. It is our goal to provide you with exactly the service that you described. We will be sure to pass on your comments to our whole team and especially those you mentioned in particular. We look forward to the next time you visit Chicago! Best regards, Julie Brecheisen, Dual...

Reviewed 2 weeks ago

The facility is staffed by very friendly, helpful and respectful staff. The rooms are large, comfortable and clean. You have a fridge and some kitchen items in the room. Breakfast is inluded. Over all, you get excellent service, nice room, and great location. Recommend highly

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Thank edmondc671
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

We appreciate you sharing about your experience with us! It is great to hear your encouraging feedback about our staff. We hope to see you again soon! Best, Julie Brecheisen, Dual Front Desk Supervisor

Reviewed 3 weeks ago via mobile

Awesome staff and location!! Ismeta and crew are great!! We were treated with smiles and how may we help you from check in to check out. Great drinks at Holloway's Bar also. Well within walking distance to great shopping and restaurants. Would definitely stay here again.

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1Thank Mike B
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Good afternoon, Thank you for your 5 star rating and encouraging feedback regarding your recent stay. It brings a great pleasure to our team to know that you enjoyed your experience with us and we hope to see you again the next time your travels bring you back to the Windy City! Best, Josue Avila FDM

Johnston, Iowa
Reviewed 18 January 2017

We stayed here for a long weekend over the summer (during the Lollapalooza festival) and the location was fantastic! It was right in the middle of everything! Within a few blocks of a bus stop which took us to Navy Pier, museums, and Grant Park. It was also within walking distance to fabulous shopping on Michigan Ave. Overall, the location...

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1Thank H Z
JAvila410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for your feedback! We are glad to hear that you enjoyed our location, breakfast, and staff! We will communicate to the necessary team regarding the issue you had in the pool in order to resolve it for future stays. We hope to have the pleasure of hosting you again soon! Best, Julie Brecheisen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. Our Chicago River North hotel is only minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by Chicago's best restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service from Hub 51 by Lettuce Entertain You, or you can hit the brand new, Holloway's Bar in the lobby. Each suite also has a fully-equipped kitchen with all the cooking necessities. Our newly-renovated suites also have flat-screen HD TVs, free WiFi and 50% more space than traditional hotel rooms featuring brand new mattresses + linens, new carpeting and stylish new pull-out sofas. Take advantage of full-service amenities such as valet/self-parking options, free breakfast, 24-hour gym, or top-floor indoor pool & hot tub with fantastic city views. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more   less 

Additional Information about Residence Inn Chicago Downtown/River North

Address: 410 N Dearborn St, Chicago, IL 60654-3941
Region: United States > Illinois > Chicago > Near North Side
Price Range: €127 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Chicago Downtown/River North 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn
Hotel Style:
#24 Romantic Hotel in Chicago
#27 Business Hotel in Chicago
#27 Green Hotel in Chicago
#28 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Downtown/River North staff and other travellers.
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Questions? Get answers from Residence Inn Chicago Downtown/River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for street facing. not garage facing.”
 of 5 bubbles DRur62, 14 Feb 2017 | Read review
“high floor with city view is the optimal choice”
 of 5 bubbles flyingtraveling24-7, 6 Feb 2017 | Read review
“Choose a room at the end of the hall, away from elevators.”
 of 5 bubbles jeffandvince, 11 Jan 2017 | Read review
“Had two grandchildren with us, the 2 bedroom suite was very roomy.”
 of 5 bubbles jimd487, 14 Dec 2016 | Read review
“Top floors are generally always better.”
 of 5 bubbles WorldTraveler6548, 10 Dec 2016 | Read review
5 of 5