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Residence Inn Chicago Downtown/River North

1,362 reviews
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Traveller (274)
Room & Suite (143)
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Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3.5 Star Hotel
All hotel details
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5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,362)Write a Review
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All reviewsbreakfast hostessgreat locationthe breakfast areafull kitchenriver northevery morningstudio suitefree breakfastwithin walking distancepool and hot tubmarriott propertieshot breakfastthe sofa bedparking garagetop floorhouse of bluesstreet level
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1 - 5 of 1,285 reviews
Reviewed 2 days ago

Was a recurring guest at this hotel for a few months (Oct through Dec 2017). The location is great if you need to be in downtown. Plenty of dining / pubbing / late night eats in the vicinity. Most downtown attractions, Mag Mile, Millenium park,...More

Thank Subhojit
A TripAdvisor Member
11
Reviewed 4 days ago via mobile

This was our first trip out to Chicago to begin a medical treatment for my son. This hotel was amazing. The staff, the service and the hospitality is what has a returning to this hotel every 2 weeks for my sons treatment. Jackie the manager...More

1  Thank A TripAdvisor Member
Response from Allison J, Manager at Residence Inn Chicago Downtown/River NorthResponded 3 days ago

Thank you for your review! I am thrilled to hear you enjoyed your stay with us. Thank you for your wonderful compliments about Jackie, Neil, Jermaine, and Ismeta. It sounds like they all made your visit a memorable one! We are all looking forward to...More

Reviewed 1 week ago via mobile

Very clean, quiet, and well maintained. Staff is friendly and helpful. Breakfast was your typical scrambled eggs, potato wedges, muffins, toast, and waffles. Within walking distance of shopping and dining.

Thank Faith501
Response from Allison J, Manager at Residence Inn Chicago Downtown/River NorthResponded 1 week ago

Thank you for your review! We appreciate your feedback about our friendly staff, breakfast selection, and location within Chicago. We hope you choose to stay with us the next time you visit the Windy City!

Reviewed 2 weeks ago

I lived in Chicago for several years and can assure you this hotel is in a great location as a reasonable price. My room looked into a parking garage which isn't optimal, but that is what you risk while staying an inner city Residence Inn....More

Thank The_Fillet
Response from Allison J, Manager at Residence Inn Chicago Downtown/River NorthResponded 1 week ago

Thank you for your review! We appreciate your feedback regarding our location and breakfast options. However, I do apologize that the gym and WiFi experience fell short of your expectations. Please know that I have passed along your feedback with the appropriate team members. We...More

Reviewed 2 weeks ago

We could not have been more thrilled with our stay! The staff was over and above incredible. Everyone was welcoming, helpful, and kind. The room was not only updated and clean but in great condition! No weird hotel tub, no weird paint cracks. The location...More

Review collected in partnership with this hotel
Thank jennifer1040
Response from Allison J, Manager at Residence Inn Chicago Downtown/River NorthResponded 1 week ago

Thank you for your review! We appreciate your wonderful compliments about our associates, and the customer service you received during your stay! Thank you as well for your feedback regarding our guest rooms and location. We hope you return to the Windy City to visit...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Green Hotel in Chicago
#24 Romantic Hotel in Chicago
#25 Family Hotel in Chicago
#27 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Green Hotel in Chicago
#24 Romantic Hotel in Chicago
#25 Family Hotel in Chicago
#27 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (274)
Room & Suite (143)
Dining (18)
Pool & Beach (1)
Questions & Answers
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Michele D
25 January 2018|
AnswerShow all 6 answers
Response from vrestrepo11 | Reviewed this property |
My friends and I walked over without a problem. We all were wearing heels if that helps. If the kids get tired easily I would recommend a stroller. There is plenty to see and a lot of walking.
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Votes
Nuvia C
20 January 2018|
AnswerShow all 5 answers
Response from Jim G | Reviewed this property |
The 2 bedroom suite we had was 1 king bed, 1 queen bed, and a sofa bed. We used the queen, had 2 teenagers share the king, and one on the sofa bed.
1
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Room Tips
"Ask for the city view - floor to ceiling windows, which you can crack open if you please!"
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"Look at the mattresses, toilets, lobby, tables. Just look at everything."
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"Corner suites are highly recommended especially if you enjoy a view of the streets."
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"The bed was very comfortable. Lots of towels in the bath. Excellent shower! But you may have to re-arrange..."
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