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The James Chicago

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#44 of 187 Hotels in Chicago
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1 room 2 adults 0 children
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The James Chicago
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3,064 Reviews from our TripAdvisor Community

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Showing 2,894: English reviews
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Houston, Texas
Reviewed yesterday NEW

We stayed for 6 days. Very convenient for shopping and all of the tourist sites. Easy access to the CTA trains & buses. The staff was very friendly and accommodating. The lobby is being renovated, but will be done in a couple of weeks (the elevators now go down to street level, as of Tuesday). Nice rooms, very clean.

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Helpful?
Thank craigschofer
Reviewed 2 days ago NEWvia mobile

We stayed here for a week in January, the hotel has a spa and restaurant but beware the restaurant isn't cheap however the steak was the best I have tasted in the USA. The staff were amazing only too happy to help out and the concierge when we pulled up was right on point.

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Helpful?
Thank Mark G
Richmond, Virginia
Reviewed 2 days ago NEW

This is my second stay at The James and it was great! There were 3 of us and we decided to get a Loft King Suite, it has 2 beds, a king bed and a day bed with a projector/sound system. Jason at the door greeted us, asked if we needed help with the bags and proceeded to help us...

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Thank jcrittenden387
Saint Charles, Illinois
Reviewed 2 days ago NEW

We had a great time in the penthouse suite - it was a perfect size to have our girls night in! I looked all over the city for a room with a nice size couch and a dining area - this room was truly a perfect fit. The bathroom is huge and gorgeous, the sliding room divider is very cool,...

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Thank CMS902
Milwaukee, Wisconsin
Reviewed 3 days ago NEW

First the pros: 1. Great location! Near Michigan ave (1 block), Eataly (1 block), a decent Mexican place next door and a Trader Joes and Starbucks across the street. Close to a lot of great restaurants and shopping, including a highly acclaimed steakhouse in-house! 2. Staff is friendly, attentive. 3. Rooms are modern and well equipped. More outlets than any...

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Thank revtmharrison
Raleigh, North Carolina
Reviewed 1 week ago NEWvia mobile

I was not pleased with my overall experience at this hotel. The service was friendly & welcoming, but the rooms were not clean! Needless to say, this put a damper on my Birthday treat. The chocolate-covered strawberries amenity was a nice touch. However, my initial room & bathroom were not clean. Upon request & showing associate the room, I was...

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Helpful?
Thank awesomeA1
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear awesomeA1, Thank you for taking the time to share about your experience with us at The James Chicago. I am glad to hear that our staff were friendly during your stay, however, I am sorry to hear about the negative aspects while with us. The stay you described is simply not up to our high standards and I am...

Ontario, Canada
Reviewed 1 week ago

This is a great place to stay if you are visiting the city. So close to the Magnificent Mile and all its shops and sights. And The James is very dog friendly. We brought our large Golden Retriever and he was made to feel very welcome from the moment we got to the door as the doorman keeps dog cookies...

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Helpful?
Thank Allyson M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Allyson M, Thank you for reviewing The James Chicago. I am glad to hear you enjoyed your stay and that our team really made your golden retriever feel at home. The magnificent mile is a wonderful place to shop and sight see while in Chicago. Without your guest feedback we cannot continue to improve our product and services. We...

Reviewed 2 weeks ago via mobile

So when we were checking in we asked for an upgrade & they were not then happy to show us 3 different rooms which was much appreciated! We chose t corner apt on t 17th floor which was so much bigger & was very comfortable & cute! I am so happy we did if I were solo then I wouldn't...

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Helpful?
Thank Candace M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Candace M, Thank you very much for the wonderful review on The James Chicago. We are glad to hear that you had a great stay with your friend. The Apartment King Suites are quite spacious and provide plenty of room to spread out. I am glad to hear that our staff really made your stay even more enjoyable and...

Dallas, Texas
Reviewed 2 weeks ago via mobile

This hotel is under construction during my visit so that was unexpected. The staff is very friendly and welcoming. The room we stayed in seemed very outdated with a few items that were vintage inspired. You could hear everything that went on outside so there was no sound proofing at all done. The beds were full size which we weren't...

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Helpful?
Thank VNika1212
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear VNika1212, Thank you for taking the time to share about your experience with us at The James Chicago. I am glad to hear that our staff were friendly during your stay, however, I am sorry to hear about the negative aspects while with us. The stay you described is simply not up to our high standards and I am...

Reviewed 2 weeks ago via mobile

We stayed here for 3 nights, just a quick getaway. The location is fantastic if you're visiting to shop and see the sights, all within walking distance. I would stay here again for that fact alone. The room was relatively clean (only some stained lampshades :/) and plenty of room. Request a room on a higher floor to avoid street...

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1Thank Naseem R
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Naseem R, Thank you for letting us know how your stay went at The James Chicago. It is awesome to hear that our hotel allowed you to explore this wonderful city and allowed for great shopping and sight seeing. I am glad to hear that our service stood out and everyone was always smiling and friendly. We cannot wait...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: €157 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#17 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#31 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
21 questions
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Questions? Get answers from The James Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is always better to avoid street noise”
 of 5 bubbles revtmharrison, 22 Mar 2017 | Read review
“Ask for an upper floor to lessen street noise.”
 of 5 bubbles allysonm90, 17 Mar 2017 | Read review
“Apartment king suites are large enough for family of 4”
 of 5 bubbles 92amirm, 7 Mar 2017 | Read review
“Get the Loft suite!”
 of 5 bubbles Anna_Kate830, 28 Feb 2017 | Read review
“ask for top floors”
 of 5 bubbles manbran, 23 Feb 2017 | Read review
5 of 5