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AC Hotel Chicago Downtown

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#68 of 188 Hotels in Chicago
Certificate of Excellence
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AC Hotel Chicago Downtown
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1,296 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel Chicago Downtown
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Showing 1,172: English reviews
Manchester, England, United Kingdom
Reviewed 24 September 2012

Did what it said on the tin... The hotel was clean and room was huge. Far bigger than we needed. The cost was reasonable considering the area, it really is where you want to be if only visiting Chicago for a few days like we were. Although it was a little above what I wanted to pay you save in...

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Helpful?
2Thank Will H
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear Will H, Thank you for your recent review of the Four Points by Sheraton Chicago Downtown. It sounds like you really had a full trip to Chicago! We are very pleased that we were able to be such a great home base for your trips around town. We hope to see you next time you are in Chicago! Sincerely,...

Little Rock, AR
Reviewed 24 September 2012

Arrived early to the hotel and was greeted by a very friendly front desk - she got us an early check-in and it was probably the quickest and easiest check-in experience I've ever had. Free wifi in the hotel and the location is close to everything. Great experience and a thumbs up to all the staff.

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Helpful?
Thank undercovert
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear undercovert, Thank you for your great review of Four Points by Sheraton Chicago Downtown! I am very pleased that you had such a good arrival process. I am also pleased that you found our location so convenient to your travel needs. I will be sure to pass on your kind words to our staff. Thank you again, we hope...

Lansing, Michigan
Reviewed 23 September 2012

We reserved under the American Girl package at this hotel and it was fantastic. The doll bed was a hit with my daughter and the milk and cookies were appreciated. The package price was especially good. The location was excellent in relation to shopping (and the AG store). The room was very clean (even smelled good). The pool/hot tub area...

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Helpful?
1Thank MidwestMom3945
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear MidwestMom3945, Thank you for your review of your stay at Four Points by Sheraton Chicago Downtown. We are so pleased that your daughter enjoyed her American Girl package! I am sorry that you did not have a good experience for breakfast but I am glad that you found the pool to be comfortable. We hope to see you on...

Yuma, Arizona
Reviewed 20 September 2012

This hotel is in a great location - lots of shopping and easy access to downtown. The staff members were always friendly, and the property was always clean. My room was a good size: king bed and a sitting area with sofa. The view overlooked a courtyard. It wasn't exciting, but much better than any "light well" you may have...

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Helpful?
Thank Aaron L
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear Aaron L, Thank you for your review of the Four Points by Sheraton Chicago Downtown! I am very pleased that you found our staff to be so friendly. I am also pleased that you found our laundry room to your liking. Thank you again and we hope to see you soon! Sincerely, Jared Hassler, Front Office Manager

Greenville, South Carolina
Reviewed 13 September 2012

You get what you pay for, so though the price is a bit high at this hotel the room was a good size (I stayed in a room with two double beds and it even had a small sitting area by the window, with a pull-out couch), it was impeccably clean and the front desk staff were extremely helpful and...

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Helpful?
Thank ageeksaga
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear 1AvidTraveler, Thank you for the review of your recent stay at Four Points by Sheraton Chicago Downtown. I am, of course, especially pleased that you found the Front Desk staff to be so accommodating! I am sorry that you had the issue with your sink, I have addressed this with our Housekeeping Manager as well. We hope to see...

Silver Spring, Maryland
Reviewed 6 September 2012

The most important thing you need to know about this hotel is it is fabulously located -- one block from the Miracle Mile. Most other hotels similarly situated are far more expensive. If you want to convenience of the location without breaking the budget -- this is your hotel choice. They get most other things right as well. The rooms...

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Helpful?
2Thank Roadwarriormomof2
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear Roadwarriormomof2, Thank you for your recent review of your stay at Four Points by Sheraton Chicago Downtown. We are so pleased that you enjoy our hotel so much! Please let us know if there is anything else we can do to make your next stay more comfortable. See you then! Sincerely, Jared Hassler, Front Office Manager

Kansas City
Reviewed 6 September 2012

This hotel is in a nice location and has the normal amenities of a Sheraton. Recently the coffee offered in Sheraton Hotels has not been of the Starbuck quality and weak and the free breakfast offered to Preferred Gold members has been stopped. The rooms are in need of updating carpeting and brightening the decor. It would be nice if...

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Helpful?
Thank otisokansascity
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear otisokansascity, Thank you for taking the time to review your recent stay at the Four Points by Sheraton Chicago Downtown. We appreciate your time and feedback! I hope to see you back again soon. Sincerely, Jared Hassler, Front Office Manager

Dallas, Texas
Reviewed 4 September 2012

This hotel is in a fantastic location -- close to Michigan Avenue and a number of shops and restaurants. The basic room is a bit small and basic and the view out the window which was of other rooms at the hotel wasn't the best. However, I believe you can get a slightly larger room for a little extra money...

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Helpful?
Thank sk1996
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear sk1996, Thank you so much for your recent review of your stay at Four Points by Sheraton Chicago Downtown! We appreciate your kind words about our staff and we are pleased that we were able to accomodate your arrival needs. We hope to see you back soon, we'llbe happy to try to get you into an upgraded room next...

Placentia, California
Reviewed 4 September 2012

This is a nice hotel located in the heart of Downtown Chicago. The hotel parking was expensive ($45/day) but worth it if you need to use a car in the city. Rooms were clean, comfy and average size. They had a basic bathroom and the housekeeping staff did a fantastic job We stayed for 5 days and overall we were...

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Helpful?
4Thank jmanzur
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear jmanzur, Thank you for the feedback on your recent stay. I apologize that you had such difficulty during your arrival process. I am, however, glad that you enjoyed your room and that you felt the Housekeeping was fantastic. I will certainly be following up with our Front Desk staff. Thank you again. We hope to see you again so...

Bradford, United Kingdom
Reviewed 2 September 2012

We stayed at the Four Points for 1 week 20th Aug 2012 with 2 teenage children (18 and 13). We couldn't have asked for any more, the service we received from the staff, in particular the doorman Philip and receptionist Genice was fantastic. The location is perfect, close to all the attractions. Our room was spacious and very clean,. I...

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Helpful?
1Thank sorrel r
fourpointschicago, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Dear sorrel r, Thank you for your recent review of the Four Points by Sheraton Chicago Downtown. We are so pleased that we were able to meet all of your needs during your vacation! I will be sure to pass on your kind words to Genise and Phillip. We look forward to seeing you again! Sincerely, Jared Hassler, Front Office...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 North Rush Street, Chicago, IL 60611 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: €116 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
 of 5 bubbles 64JanaM, 3 Dec 2016 | Read review
“Balcony was nice!”
 of 5 bubbles T_Dish5, 1 Dec 2016 | Read review
“I like the rooms on the side of Ontario street. This way I can look out at the city and activities on the street.”
 of 5 bubbles michelecU9887ZC, 16 Nov 2016 | Read review
“Take a room facing away from the street traffic”
 of 5 bubbles 974changg, 10 Nov 2016 | Read review
“make sure TV works and laundery is clean”
 of 5 bubbles DougandPattyCollins, 31 Oct 2016 | Read review
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