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AC Hotel Chicago Downtown

AC HotelsUS$562*
View Deal
#69 of 188 Hotels in Chicago
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$574*
US$562*
Great Deal
US$574*
US$574*
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AC Hotel Chicago Downtown
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1,369 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel Chicago Downtown
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Showing 1,241: English reviews
Exeter, United Kingdom
Reviewed 7 May 2013

We decided to do something a little different this year and visit 3 US cities and travel between them by train, Amtrak to be exact. Our first city was Chicago and after a search settled on the Four Points Sheraton North Rush St for our 5 night stay. Good hotel, very close to the Magnificent Mile. Great rooms and very...

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Helpful?
1Thank Peter H
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Peter H, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel for your "Three City Tour" and appreciate your kind remarks regarding our helpful and welcoming staff. Our location is perfect when visiting the Magnificent Mile and we hope to...

Reviewed 6 May 2013

All the employees there were very friendly; however, upon checking in Janice (who I think was housekeeping supervisor that evening) went above and beyond to make my daughter's 9th birthday special! Very thoughtful service. As far as everything else: Nice to have mini fridge and microwaves in room, pool was warm but hot tub is closed and not reopening anytime...

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Helpful?
Thank LMac31
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear LMac31, Thank you for taking the time to share your experience on Trip Advisor during your recent stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel and received "Awesome customer service" from Genise and our associates. Thank you very much for staying with us and we look forward to welcoming...

Newton, KS
Reviewed 5 May 2013

It's a nice enough hotel. Had a few issues. Maybe they were small, depends on your view. The drain in the tub didn't work. Anyone cleaning would notice this. The pop-up in the lavatory didn't work. Had to lay under the sink and work it to get it to drain. After first night the cleaning staff did not replace the...

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Helpful?
3Thank KCMJR
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear KCMJR, Thank you for sharing your recent experience of your stay at our hotel. Please accept our sincere apologies for the inconveniences with the bathtub and sink in your guestroom. Our goal is to provide our guests with excellence in service and facility and unfortunatly we fell short of our goal and your expectations. We hope you will allow...

La Chaux-de-Fonds, Switzerland
Reviewed 1 May 2013

Good localization within a very interresting area (bars and restaurants). Confortable rooms with great king size beds. Bathrooms are a little bit small. Price is correct (140 $ for a night with a discount).

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Helpful?
1Thank Charles G
Indianapolis
Reviewed 30 April 2013

All around great experience! We went to Chicago to meet up w/friends we hadn't seen for some time and it was a surprise to her husband for his birthday. Our names were not on the room so the gal at the front desk wasn't going to let us in, but after showing her the text msg from one of them...

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Helpful?
Thank twingrls2
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear twingrls2, Thank you for taking the time to complete a review regarding your stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are pleased to hear you had a great experience and look forward to seeing you again when your travels bring you back to Chicago. Thank you for staying with us. Best regards, Mary Orlando,...

Grand Rapids, Michigan
Reviewed 29 April 2013

The staff is very friendly and welcoming. Every employee thanked us for staying there. The location can't be beat as it is close to both the metro and the bus lines. Excellent restaurants and shopping surround the hotel. When I got home, I noticed that I had left a jacket in the closet of the room. My phone call was...

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Helpful?
2Thank PromoBird
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear PromoBird, Thank you for taking the time to share your recent experience regarding your stay at the Four Points by Sheraton Chicago Downtown. We are delighted to hear our staff was friendly and welcoming and you found our hotel an excellent location for your stay in downtown Chicago. We appreciate your kind remarks regarding your jacket which was left...

chicago, Il
Reviewed 21 April 2013

We stayed overnight at this hotel for a wedding in the area. The hotel was perfect for our needs. The room was big, the bed was comfortable, and it was close to the reception. I will defiantly stay there again in the future.

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Helpful?
1Thank stephmarie
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear stephmarie, Thank you for taking the time to share your comments regarding your "Great Stay" at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are happy to hear the hotel was perfect for your stay and the location of the hotel close to your wedding reception. We appreciate your business and look forward to welcoming you back...

Reviewed 21 April 2013

Checked in late evening / night and staff was courteous. Greeted each time we came and left hotel by staff. Location was four to five blocks from "red line" train, which used several times a day to get to different attractions. Walking distance to great restaurants and wonderful shopping. Overall clean room, nothing fancy but a great bed, coffee maker,...

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Helpful?
2Thank Sasquatch19
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Sasquatch19, Thank you for taking the time to share your recent experience as a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We appreciate your comments regarding our friendly and courteous staff and happy to hear your found the location of the hotel, "close to everything." Thank you for staying with us and please visit us...

Lisbon, Wi
Reviewed 18 April 2013

We recently spent 3 nights at this wonderful hotel. The exceptional service started at the front door with a greeting from Phillip and continued throughout our stay. The rooms were spotless and housekeeping staff very attentive. Other examples of the exceptional service were: Our grandson was constructing a wooden toy and glued a piece incorrectly. Joe from maintenance appeared with...

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Helpful?
1Thank marys454lisbonwi
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear marys454lisbonwi, Thank you for taking the time to share your "wonderful experience" during your stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel for your visit to Chicago and pleased to hear of the exceptional service you received from Phillip, our Door Attendant and Joe, our Engineer. We hope to...

Fort Lauderdale, Florida
Reviewed 17 April 2013

So, prior to staying at the hotel this past weekend, I emailed the hotel asking for some info....that was two weeks ago and still hasn't got an answer back. I opted for sending few tweets...no answer neither. WOW At checking agent was rude, no eye contact....also during check out, not even asked me how my stay was! Convenient location but...

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Helpful?
2Thank VenezolanoFLL
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear VenezolanoFLL, Thank you for your comments regarding your recent stay at our hotel. Please accept our sincere apologies for the service you received prior to and during your stay. We pride ourselves in providing outstanding service to our guests and unfortunately fell short of our goal and your expectations. We hope you will allow us another opportunity to regain...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 N Rush St, Chicago, IL 60611-2748 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: €156 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
20 questions
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a few rooms have outdoor terrace”
1RangerDave, 11 May 2017 | Read review
“All good, nicely equipped, clean. Even has a nice mini refrigerator. ”
339rudyj, 9 May 2017 | Read review
“One that's not brown”
JLATL, 25 Apr 2017 | Read review
“There's a lounge on the 4th floor, so it might be smart to avoid floors 3 and 4.”
pgiamario, 10 Apr 2017 | Read review
“Higher floor”
stevendale, 4 Apr 2017 | Read review
5 of 5
AC Hotels
US$562* /night
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Booking.comUS$574
TravelocityUS$574
Orbitz.comUS$574
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Prices are for 1 room, 2 adults
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