We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hard Rock Hotel Chicago

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hard Rock Hotel Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,506 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hard Rock Hotel Chicago
See the most recent reviews
Showing 2,268: English reviews
Oakville, Canada
Reviewed 26 September 2013

The location was great and within walking distance to many attractions in Chicago and it was easy to get a cab from/ to the hotel. The Hard Rock is a little pricey but my room was large, clean and had a nice view of Michigan avenue. The entrance and lobby was nice, check-in was quick. We had drinks at the...

 Report
Helpful?
Thank TravelTimeCDA
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such valuable feedback with us! We're thrilled to hear that you enjoyed our downtown Michigan Avenue location and spacious, clean guest rooms with beautiful city views. While we're also pleased to hear that you experienced a quick check-in process, we only wish you...

Chicago
Reviewed 24 September 2013

The Hard Rock experience was great, the customer experience was poor. When I asked to be moved because I could hear the people in the next room, I was told to come back on my time to maybe get moved. When I'm on vacation they should have taken care of it and informed me of the resolution when I got...

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
Thank Adam G
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share your valuable feedback with us; we only wish you had enjoyed a more positive guest experience. Please accept our sincerest apologies for being unable to accommodate your request for a room change; should you wish to discuss this matter further, please contact us at email@hardrockhotelchicago.com....

Stockholm, Sweden
Reviewed 21 September 2013

We got a really good deal when booking through their website so the price was great, and we got value for the price we payed. However, I would have been disappointed if I had paid full price. Maybe it was just our room (3401, a tower king room) that felt really old and kind of dirty, but I definitely expected...

 Report
Helpful?
Thank williamsmom08
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share such valuable feedback with us. First and foremost, we're happy to hear that you enjoyed our Michigan Avenue location, guest amenities (including a Keurig coffee maker and chocolate guitars!), beautiful city views and music memorabilia. We're also thrilled that you enjoyed your dining experience in...

Newcastle-under-Lyme, United Kingdom
Reviewed 19 September 2013 via mobile

The location was absolutely fantastic. Easy walking distance to all amenities and sights in Chicago! The receptionists were the only members of staff that we had any contact with. They were nice enough upon check in and check out but, there were few words exchanged between us, they simply checked us in/out and sent us on our way. We weren't...

 Report
Helpful?
Thank HeartSummer
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share this very valuable feedback with us. We are thrilled to hear that you enjoyed our fantastic Michigan Avenue location, spacious well-appointed rooms, modern decor and beautiful city views. Please accept our sincere apologies for the lack of personalized attention you received from our...

Bristol, United Kingdom
Reviewed 19 September 2013

The receptionists were helpful, and the common areas were welcoming and clean. Our room was styled in the world-renown Hard Rock style, was spacious and the bathroom was well fitted and big. The hotel is in a superb location and within walking distance of many of the city's attractions. The concierge was dreadful, spending more time prancing around reception chatting...

 Report
Helpful?
2Thank Keenans_Choice
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share your valuable feedback with us. While we're thrilled to hear that you enjoyed our well-appointed rooms, superb Michigan Avenue location and "Hard Rock" vibe, we sincerely apologize for any negative attitude you encountered with our Concierge. We pride ourselves on giving our guests...

Chicago
Reviewed 18 September 2013

Great hotel! Excelente location!! Book thought the internet website and you will have free wifi and other discounts. It is really in the center of it all, you can walk everywhere. Chuks (restaurant) it is good food, rasonable price and good music.

Review collected in partnership with Hard Rock Hotels & Casinos
 Report
Helpful?
1Thank Maria G
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow! Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share your feedback with us. We're thrilled to hear you enjoyed our Michigan Avenue location and the music, vibe and menu offerings in our restaurant, Chuck's Manufacturing. We look forward to welcoming you back for a return visit. Thanks again for your review!

Charlotte, North Carolina
Reviewed 18 September 2013

Stayed here on a business trip recently, and it was my second time staying here. The hotel overall is nice, and has a nice art deco feel with the building being a landmark. The rooms are a little too modern and lack any real feel to them. They just feel like a blank slate. The bathrooms are starting to show...

 Report
Helpful?
Thank Dallas N
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for taking the time to share this feedback on your second stay with Hard Rock Hotel Chicago. We're happy to hear that you enjoyed the art deco architecture in our historic home in the Carbide and Carbon Building and our housekeeping team delivered impeccable service during your visit; we only wish you had been more impressed...

Mesa, Arizona
Reviewed 17 September 2013

Every year for the past 15 years, I have attended a conference in Chicago and have stayed in many different great hotels. For the past 5 years, I have been staying at the Hard Rock Chicago and it is by far my favorite place to stay. I get the best night's sleep because the beds and pillows are so comfortable...

 Report
Helpful?
Thank Pookie6102
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for your brand loyalty and wonderful feedback! We're thrilled to hear that we continue to deliver rock star service with each and every visit. More importantly, we're so happy to hear that you appreciate and embrace our motto: "all is one." We certainly look forward to welcoming you back next year. Thanks again for this fantastic review!

glasgow, scotland
Reviewed 15 September 2013

Stayed 5 nights at the HRH and then another 2 on the way back from a road trip. From the initial booking to the moment we left the staff of this hotel went out of their way to make our stay perfect and the complete "rock star" treatment. Location is great on North Michigan which means a 5min walk to...

 Report
Helpful?
Thank geo_somerville
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

WOW! Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share this wonderful feedback with us! Overall, it sounds like we delivered an authentic experience that rocked from the moment you checked in until the moment you checked out. We're thrilled to hear that you received "rock star" treatment from our staff and enjoyed our...

New York City, New York
Reviewed 15 September 2013

I took a friend to this location to celebrate her finishing graduate school and to also take part in a food festival. The hotel was fun and modern. We originally got a room on the 6th floor but I asked them to upgrade us to a higher floor since all we had was a very close view of an office...

 Report
Helpful?
1Thank AkosiaNYC
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow! Thank you for celebrating your friend's graduation at Hard Rock Hotel Chicago. We're thrilled to hear that you enjoyed our fun and modern atmosphere, upgraded and well-appointed room, convenient business center and central downtown location in close proximity to the city's hottest shops and restaurants. We look forward to welcoming you back for a return visit and encourage you...

1,094 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (865)
Viewed
View from Room (88)
Viewed
Hotel & Grounds (173)
Viewed
Room/Suite (226)
Viewed
Bathroom (58)
Viewed
Pool/Beach Area (3)
Viewed
Dining (5)
Viewed
Family/Play Areas (1)
Viewed
Other (311)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (219)
Viewed
Amenities (47)
Viewed
Deluxe King Room (105)
Viewed
Dining (11)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Wyndham Grand Chicago Riverfront
Downtown / The Loop
Comfort Suites Michigan Avenue / Loop
Downtown / The Loop
Hampton Inn Chicago Downtown/N Loop/Michigan Ave
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Hilton Garden Inn Chicago/North Loop
Downtown / The Loop
River Hotel
River Hotel
#61 of 186 in Chicago
956 reviews
Downtown / The Loop
Virgin Hotels Chicago
Virgin Hotels Chicago
#9 of 186 in Chicago
892 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €106 - €302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Family Hotel in Chicago
#85 Romantic Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
25 questions
Ask a question
Chicago, Illinois, United States
7 months ago
Milwaukee
over a year ago
Moline, Illinois
11 months ago
3 months ago

See all questions (25)

Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To avoid internal and exterior noise, ask for a room on a high floor away from the elevators”
 of 5 bubbles Moops, 11 Feb 2017 | Read review
“the views from the 15 floor and up are better”
 of 5 bubbles mannygarzon, 25 Jan 2017 | Read review
“Make sure they know you didn't park there”
  • Wait, isn't this where the mini-bar is supposed to be?
  • A) suffer in a boiling room B) have to touch this really gross thermostat
 of 5 bubbles peterkD3700YK, 20 Jan 2017 | Read review
“Not all rooms have a good view but seems like higher floors have better view of Chicago and it is a great view from say floor 23 and above.”
 of 5 bubbles SunilF436, 29 Dec 2016 | Read review
“Rooms overlooking Trump Tower are sunny and spacious”
 of 5 bubbles maureeshaw, 19 Dec 2016 | Read review
5 of 5