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Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
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2,514 Reviews from our TripAdvisor Community

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Showing 2,274: English reviews
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Reviewed 2 days ago NEW

I had a 4 day business trip and we stayed at the Hard Rock on property at Universal in Orlando or as I called it the Hotel California. They had the most comfortable beds and the best pillows ever. I don't think I've slept better. I want those pillows for home. Every morning we would have breakfast outside The Kitchen...

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Helpful?
Thank Jack H
Reviewed 3 days ago NEWvia mobile

One of our family members lives in Chicago and picked this place for all of us. What a great choice! It's a very casual place and close to the theater where Hamilton was playing. It was also convenient to the Magnificent Mile, restaurants and other activities. The front desk was very courteous, efficient and pleasant as were the concierge staff....

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Thank Bankerwon
York, United Kingdom
Reviewed 3 days ago NEW

I had a nightmare trying to get an extra bed in the room - I was given $25 off my bill, but the person that it was for was quite upset as they wanted a good sleep after a long flight There are big queues for the lifts at times The hotel feels small There was a poor selection of...

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1Thank Lukejcr
Reviewed 4 days ago NEWvia mobile

Spent a weekend in Chicago to see Hamilton at the private bank theater. I first booked this hotel because of a good sale on Hotels.com. Hotel has a great staff that helped us by keeping our bags since we had a late flight back home so we could still site see. Good value for money. Only real complaint was that...

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1Thank Zachary T
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

You'll be back, time will tell, you'll remember that I served you well... Maybe King George isn't the best person to reference, but it's hard to pass on an opportunity to quote from Hamilton. Thanks for the great feedback, we appreciate hearing from you, and hope to see you again soon! Word is Lin-Manuel Miranda intends to drop in for...

Pittsburgh, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Cute hotel. Consigliere was not too friendly, but overall the hotel was clean, comfortable and conveniently located. The edamame in the hotel restaurant were to die for as was the hamburger. Halloween event looked like fun...hotel staff let us peek in for a few minutes!

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Helpful?
Thank Kym412
Germany
Reviewed 1 week ago NEW

I enjoyed everything about this hotel: top location (next to various train stations and lines), the equipment (coffee machine in the room), nice shampoo and shower gel, beautiful pillows with guitar on them, John lennon portrait in my room and the size of the room was great! I also like the view, it was a side view to the trump...

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Thank Amber B
Miami, Florida
Reviewed 1 week ago NEW

Only a week before my trip, I called The Hard Rock Hotel Chicago to try and put some rooms close together with some other groups of friends that are meeting in Chicago, and little did I know my reservations was incorrect (it was an error on my part) :( .. I called the reservation number with whom I made my...

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Thank iSpyon
Waterloo, Wisconsin
Reviewed 1 week ago

I hadn't ever really considered staying at the Hard Rock until a really good deal was advertised for a weekend I needed to be down in Chicago. The room was nice, fun decor, courteous staff, and I appreciate the free wi-fi (something that is not standard in the downtown hotels). That being said - I will probably not be top...

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Thank QueenOfSlack
Reviewed 1 week ago via mobile

My sister and I took our mom here for her 60th b-day. We had a great stay in a fantastic room with an amazing view! Clean, comfortable. An unforgettable stay! It's within walking distance to several area attractions, food and shopping!

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Thank Sandra S
Caledon, Canada
Reviewed 1 week ago

I stayed in Rm 605 which looked out over the north side of Michigan Ave towards the River. Its a close walk to the River cruises, shopping areas, hop on hop off bus routes, subway and a super load of great restaurants. The bar in the hotel is also quite fun as its facing Michigan Ave and can be quite...

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1Thank Patti K
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

What an incredible review! We appreciate the great feedback, and it sounds like you had a really nice time while out with us! Good move with the picks program... nothing beats getting to play your very own fender guitar for the weekend! Hope to have you here again soon! Cheers, HRHC

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: €109 - €302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Family Hotel in Chicago
#85 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
25 questions
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Chicago, Illinois, United States
8 months ago
Milwaukee
over a year ago
Moline, Illinois
11 months ago
3 months ago

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Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To avoid internal and exterior noise, ask for a room on a high floor away from the elevators”
 of 5 bubbles Moops, 11 Feb 2017 | Read review
“the views from the 15 floor and up are better”
 of 5 bubbles mannygarzon, 25 Jan 2017 | Read review
“Make sure they know you didn't park there”
  • Wait, isn't this where the mini-bar is supposed to be?
  • A) suffer in a boiling room B) have to touch this really gross thermostat
 of 5 bubbles peterkD3700YK, 20 Jan 2017 | Read review
“Not all rooms have a good view but seems like higher floors have better view of Chicago and it is a great view from say floor 23 and above.”
 of 5 bubbles SunilF436, 29 Dec 2016 | Read review
“Rooms overlooking Trump Tower are sunny and spacious”
 of 5 bubbles maureeshaw, 19 Dec 2016 | Read review
5 of 5