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Courtyard Chicago Downtown/Magnificent Mile

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#59 of 186 Hotels in Chicago
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Courtyard Chicago Downtown\/Magnificent Mile
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977 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Downtown/Magnificent Mile
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Showing 923: English reviews
Cambridge, Canada
Reviewed 4 July 2014

I am a fan of Marriott hotels wherever I travel and this hotel in downtown Chicago is located perfectly with everything you could need and want to be close too. Walking distance to the red line, Michigan Avenue, the Navy Pier trolly, many superior restaurants and my room ample space on the 24th floor not a bad view either. Only...

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Helpful?
2Thank travelstheworld8181
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty to the Marriott Brand! We love hearing about our guest's experiences and we are so happy you found our location convenient, our staff friendly, and our hotel clean! We couldn't agree with you more on our location; we are in the heart of the city! We apologize for the noise you encountered during your stay...

Rye, Australia
Reviewed 4 July 2014

What a great hotel, with a location second to none. Good gym and pool area, free WiFi in all rooms. Staff extremely courteous and professional. Rooms found to be clean and fresh. Would highly recommend. Only negative would be service in the bar, below average.

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1Thank Dave2305
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We appreciate hearing all of your wonderful comments about our staff and hotel. We will be sure to share your kind words with our team! We are so sorry for your experience at the bar and have passed on your comments to our Restaurant Manager to correct the mentioned issue....

Fort Worth, Texas
Reviewed 3 July 2014

I have stayed here twice in two months and had an excellent experience both times. The hotel staff is pleasant and accommodating. The hotel is conveniently located one block off the Magnificent Mile in the neighborhood known as Streeterville. The medical branch of Northwestern University is nearby as is its affiliated hospital. Nevertheless, I was on a high floor (24th...

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2Thank Deborah1150
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback and your loyalty to the Courtyard. We are so glad you found our hotel staff to be pleasant and accommodating. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing...

Park Hills, KY (just outside Cincinnati)
Reviewed 30 June 2014

We typically stay at the River North Courtyard but had an early reservation on the Mag Mile one morning so we tried the Mag Mile location. It was right in the middle of everything. Great, yet foggy, views out of our 19th floor room too. We had a king room with sleeper sofa. The set up was great with a...

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Helpful?
2Thank Lucy4242
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago! Our location is in the heart of the city so it makes walking to restaurants, shopping, and sightseeing very convenient for guest's. We are so happy you found our rooms to be comfortable and spacious. We can't wait to have you stay with us again and we...

Indiana
Reviewed 28 June 2014

Several family members and I stayed here to visit Chicago and take in a Cubs game. the Courtyard On The Magnificent Mile was a pretty good place. Nothing luxurious, but for the money you have to spend on downtown hotels, the Courtyard works pretty well. The property is pretty tall -- about 22 or so floors -- though the first...

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Thank henryv731_123
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for all of your positive feedback! We couldn't agree with you more on our location; Garrett's Popcorn is right next door, the Magnificent Mile is half a block, and great sites to see. Our staff works hard to make every guest feel right at home and we are so glad you found our rooms to be comfortable and...

East Greenwich, Rhode Island
Reviewed 28 June 2014

I recently stayed a few nights at the Courtyard Chicago Downtown/Mag Mile. I truly enjoyed this stay and would absolutely stay here again. First, the location really can't be beat. Just one block away from the heart of Michigan Ave's Magnificent Mile, the hotel is close to shops, restaurants, bars, and attractions. I had a car, and used the hotel's...

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Thank ChewInRI
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your wonderful comments! It is so great to hear you found our rooms to be clean and comfortable and our staff to be friendly and professional! Our goal is to exceed all guest expectations and make you feel like we are your home away from home. We would have to agree with...

Reviewed 27 June 2014

My Husband and I stayed two nights, 6\23 and 6\24. My Husband had some medical training in town so we were here for business. I had never been to Chicago. The location is absolutely perfect. I managed to walk everywhere and felt perfectly safe. The staff was super friendly and professional. We stayed on the 17th floor and had a...

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1Thank Tina S
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your first stay in Chicago! Our location is great for first timers! We are located by all the major sites in the city along with great restaurants and shopping near by. We like to offer the best products to our guest's so we are happy you enjoyed our Paul Mitchell toiletries....

Philadelphia, Pennsylvania
Reviewed 27 June 2014

So this review is half good and half bad. I am only here for one night on business and these are my observations. First the good. They have a starbucks. My room is clean and the pillows comfortable, the in room instant coffee isn't that bad and the general staff seem ok. Now the bad. Very loud hotel. I was...

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Thank BlueBlonde13
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We sincerely apologize for the experience you had at check in and with your room service. Our goal is to exceed guest expectations during their stay. This has been brought to our Front Office Manager and Restaurant Manager to correct the mentioned concerns. Thank you for your feed back and thank you for your...

Mississauga, Canada
Reviewed 27 June 2014

Was there for a recent weekend getaway with the family, hotel had some hits and misses. Positives centrally located to many great shopping and dining options all within a few blocks. Short walk to subway to catch either a Cubs or White Sox game and easy access to freeway for 10 min drive to the Shedd Aquarium. Front desk staff...

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Helpful?
1Thank wjgoodman
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We sincerely apologize for the inconvenience of the heating and air unit caused you . Our goal is to exceed guest expectations during their stay. This has been brought to our Director of Front Office and Engineering to correct the mentioned concerns. I am happy to share that we are currently in the process...

Asbury, Iowa
Reviewed 25 June 2014

Have stayed here several times and enjoyed the stays. The staff is exceedingly helpful and friendly. The property and rooms are clean and well kept. If you are looking to stay downtown, would recommend here.

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Thank CAKnier
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty with the Courtyard Magnificent Mile! We really appreciate your kind comments about our friendly staff and the cleanliness of our rooms. We look forward to hosting your next stay; we hope to see you again soon!

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at the Courtyard Chicago Downtown near the Magnificent Mile. This hotel offers a stylish lobby, spacious guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design, and the renowned value and service of a Courtyard. Our ideal location is just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of event space, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near the Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile. ... more   less 

Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: €115 - €347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Downtown/Magnificent Mile staff and other travellers.
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Questions? Get answers from Courtyard Chicago Downtown/Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
 of 5 bubbles Welikehotels, 7 Feb 2017 | Read review
“Corner suites are roomy and quiet”
 of 5 bubbles CathyK76837, 8 Sep 2016 | Read review
“Higher is better as traffic noise can be an issue. Stayed on 15th floor and it was audible but acceptable.”
 of 5 bubbles pggriffin53, 2 Sep 2016 | Read review
“Learn how to check a room for bed bugs.”
 of 5 bubbles raywX8259OL, 31 Aug 2016 | Read review
“Views from some 10th floor rooms look into the hotel pool and not outside”
 of 5 bubbles jason416, 29 Aug 2016 | Read review
5 of 5