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Courtyard Chicago Downtown/Magnificent Mile

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#59 of 186 Hotels in Chicago
Certificate of Excellence
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Courtyard Chicago Downtown\/Magnificent Mile
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978 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Reviewed 3 September 2014 via mobile

This hotel is really great. It's pretty much close to everything. Food, shopping, etc. I was actually expecting a better view of the city from my room, but didn't get it. The buildings around the hotel is taller, or I'm probably on the wrong side of the hotel. Other than that, I had a great stay.

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Helpful?
Thank Samantha M
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your feedback. We are so glad you enjoyed our location; just steps away from restaurants, shopping, and attractions! We apologize for the view you received as it can be tricky being in the heart of the city! We hope to see you again so we can give a better sight of...

Port Charlotte, Florida
Reviewed 3 September 2014 via mobile

Great room, great location, friendly and helping staff at all times. Walking distance to everything including redline train. Look orange train from Midway to red line for easy airport travel. Took red line north to see the Cubs play!

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Thank travelMOMMa63
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We thank you for your excellent review! We are grateful you chose the Courtyard Magnificent Mile. We are in a great location which offers shopping, restaurants, and local attractions within walking distance. It’s wonderful to hear you enjoyed our rooms . Our team is full of great recommendations and we are glad they were able to help. Thank you for...

Tokyo, Japan
Reviewed 3 September 2014

Just love this hotel!! The room was spacious 2 queen beds and a sofa bed. The best thing of this hotel was the location. The hotel is right next to Garrett Popcorn and half block to Michigan Ave shopping area. The staffs are always friendly and the security was great!

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1Thank AlohaGiselle
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We are so happy to hear that you enjoyed your stay at the Courtyard Magnificent Mile! We couldn't agree with you more on our location; the smell of Garrett's Popcorn fills our lobby, great restaurants are just steps away, and in walking distance to the best attractions! We appreciate all of your wonderful words about our staff and we will...

Detroit, Michigan
Reviewed 2 September 2014

I have stayed at many hotels on the Magnificent Mile, but this by far is my favorite. The room was extra spacious. The staff was very attentive. Every request i put in prior to arriving was met without me having to give a reminder. Checkin flowed swiftly. Valet was wonderful. I never waited more than 5 minutes for my vehicle....

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Helpful?
Thank Karen J
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We appreciate your wonderful comments regarding our staff, rooms, and overall hotel! It is our goal to exceed all guest expectations and make you feel like we are your home away from home. We will be sure to share all of your kind words with our departments. We look forward...

North Attleboro, Massachusetts
Reviewed 30 August 2014

This is my third stay here this year for business. Every staff member that I have had the pleasure of interacting with has exemplified true hospitality and considers customer service with a smile a genuine priority. Each visit has been better than the last. The location is great for tourists, just a block from the magnificent mile, easy walk to...

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Helpful?
1Thank Jennifer J
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty with the Courtyard by Marriott Magnificent Mile. We couldn't agree with you more; we love our location. We are in the heart of the Windy City, only steps away from restaurants and shopping, and only a few blocks from Chicago’s main attractions. We are delighted to hear you enjoyed our staff, we work hard to...

Carmel, New York
Reviewed 28 August 2014

The location of the hotel is just excellent. Right off the hustle & bustle of Michigan Avenue. The rate was a bit high, but that's to be expected for a city hotel during the Summer months. Large rooms for a city hotel. Clean, new, and friendly staff. I had a room on a higher floor which provided a nice view...

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Helpful?
Thank locolos13
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We really enjoy our location as well; we are just steps away from Garrett’s Popcorn, Michigan Avenue shopping, and a variety of restaurants. In addition, only three locks away from Water Tower Place and the John Hancock. We are...

Reviewed 27 August 2014 via mobile

Stayed here with my family. From beginning to end, absolutely one of the best places to stay, great stuff, good area I felt very safe. We will most definitely stay here again. Two thumbs up. Hard to find reasons to be dissatisfied

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Thank Fernando C
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile! We are so happy that you and your family had such an enjoyable stay. Our guest's are our top priority especially when it comes to your safety We will be sure to share all of our kind words with our departments. We look forward to having you again in the Windy City!

Wisconsin
Reviewed 24 August 2014

I was here for a trade show, but the location just off of Michigan Avenue is ideal. Within walking distance to everything you need! The hotel itself was clean and comfortable with large rooms, friendly and efficient staff. I ate at the hotel bar one evening and the food was delicious. They have nightly drink specials, too. I'm a Marriott...

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Thank wiskaysin
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank for you for your loyalty to our brand. We are very glad we were able to accommodate you during your stay in Chicago. You are correct; we are located just steps from Michigan Avenue, the heart of Chicago. We really appreciate your kind comments about our friendly staff and the cleanliness of our rooms. We will be sure to...

Boston, Massachusetts
Reviewed 23 August 2014 via mobile

I just stayed at the Courtyard Miracle Mile for business. I have been traveling for business for 30 years and this staff is one of the best I have ever experienced. We had alot of boxes for our meeting and the staff helped us store and then move these boxes. They were always pleasant and helpful. They stopped by frequently...

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Thank nannyryder
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We can't thank you enough for sharing your wonderful comments! Our staff works extremely hard to exceed all guest's expectations and we are so happy we made your stay so enjoyable. We will be sure to share all of your kind words with our entire team. It was an absolute pleasure to host your group and we look forward to...

Hewitt, New Jersey
Reviewed 18 August 2014

I only stayed at the hotel for 1 night for business. The property was clean and functional. The beds were amazing to sleep on. Excellent price point given the location. The hotel is located smack in the heart of downtown which gives you plenty of options to walk to many fantastic restaurants in the local area. Otherwise taxis are readily...

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Thank Steven S
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback! We are so glad you found our hotel to be clean and comfortable. It’s our goal to make you feel right at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We thank you for staying with us and look...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at the Courtyard Chicago Downtown near the Magnificent Mile. This hotel offers a stylish lobby, spacious guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design, and the renowned value and service of a Courtyard. Our ideal location is just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of event space, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near the Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile. ... more   less 

Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: €117 - €345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Downtown/Magnificent Mile staff and other travellers.
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Questions? Get answers from Courtyard Chicago Downtown/Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
 of 5 bubbles Welikehotels, 7 Feb 2017 | Read review
“Corner suites are roomy and quiet”
 of 5 bubbles CathyK76837, 8 Sep 2016 | Read review
“Higher is better as traffic noise can be an issue. Stayed on 15th floor and it was audible but acceptable.”
 of 5 bubbles pggriffin53, 2 Sep 2016 | Read review
“Learn how to check a room for bed bugs.”
 of 5 bubbles raywX8259OL, 31 Aug 2016 | Read review
“Views from some 10th floor rooms look into the hotel pool and not outside”
 of 5 bubbles jason416, 29 Aug 2016 | Read review
5 of 5