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Courtyard Chicago Downtown/Magnificent Mile

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#54 of 185 Hotels in Chicago
Certificate of Excellence
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Courtyard Chicago Downtown\/Magnificent Mile
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956 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Downtown/Magnificent Mile
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Showing 903: English reviews
Northeastern Ontario, Canada
Reviewed 18 August 2014

We enjoyed our first trip to Chicago and enjoyed this hotel. Unfortunately I cannot give an excellent rating because of a few things. First all the good things about this hotel. The staff are fantastic...extremely helpful and so approachable. The restaurant in the hotel had great food, a fantastic waiter on our first night there. He was on his own...

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Helpful?
Thank Linda V
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We sincerely apologize for the condition of the swimming pool and your carpeting that you experienced. Our goal is to exceed guest expectations during their stay. This has been brought to our Housekeeping Manager to correct the mentioned concerns. Thank you for your feed back and thank you for your time. We hope you...

Jacksonville, Florida
Reviewed 17 August 2014 via mobile

This property is a very nice Courtyard the rooms are pretty standard. The location is perfect and easy walking to great restaurants and awesome shopping. Parking is expensive as is all locations in the city. The staff is superb and are extremely helpful on directions and recommendations.

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Helpful?
1Thank DanSamJAX
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to our team. We are happy to hear your stay was enjoyable. There are many choices of where to stay in the downtown area, so thank you for selecting our hotel for your stay in Chicago! We hope...

Louisville, Kentucky, United States
Reviewed 15 August 2014 via mobile

Nice hotel in the heart of the Magnificent Mile. The room was large and spacious and included a couch and a microwave. The pillows on the bed were huge and very comfortable. I also really liked how the bathroom seemed separated from the room itself so I didn't feel like I would wake anyone if I turned a light on...

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Helpful?
1Thank David H
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are so happy to hear that you enjoyed our spacious and comfortable rooms! We appreciate all of your kind words about our staff and we will be sure to share your feedback! We would have to agree; we are just half a block from the Magnificent Mile where you...

Royal Oak, Michigan
Reviewed 13 August 2014

Nice hotel, little hard to locate. Valet parking also a little difficult and hard to get to. Rooms were pretty nice. Staff very nice and helpful. Dining in hotel very good and good to have in-house dining a Marriott. Great, great location.

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Helpful?
1Thank pjtharpe
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We appreciate all of your kind words about our staff and we will be sure to share with the entire team! Our restaurant, Viand Bar & Kitchen, has an excellent menu and we are so glad you were able to enjoy it! We definitely have to agree with you on...

Canton, Massachusetts
Reviewed 13 August 2014

I travel a lot and always stay at brand name hotels to insure consistency in quality. This was the exception. The room was dirty with a huge stain on the rug and dirty bathroom. When I returned to Chicago I had the chance to stay here again. I asked my agent to book me anywhere but this location. The bed...

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Helpful?
Thank TheHumanVern
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your review. Your feedback is what will help us improve and we are grateful for having you share your experience. We have shared your comments with our departments to be sure the mentioned issues are corrected. Thank you for your time and we hope you will reconsider our hotel and give us...

Oshkosh, Wisconsin
Reviewed 11 August 2014 via mobile

We were in Chicago for the Cher Lloyd concert. The Courtyard was roughly 15 min from the venue so that was pretty convenient. From the moment we pulled up the staff was awesome. Valet was very welcoming, front desk staff was super friendly, bell hop was very sweet. Popcorn in the lobby when we returned in the evening. Michigan Ave...

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Helpful?
Thank MissMimi05
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Chicago definitely loves its music so we are glad you were able to enjoy a concert! We appreciate all of your kind words about our staff! Our staff works extremely hard to meet all guest's expectations and we enjoy hearing our guest's feedback. We are located in the heart of the city; steps from the Magnificent Mile, great restaurants and...

Saint Louis, Missouri
Reviewed 10 August 2014 via mobile

Me and my four friends stayed here for my birthday weekend. I have stayed here before and knew what to expect. The rooms are large enough to fit all five of us comfortably . All the workers were super friendly. My only issue was that we valet the car. When we wanted to drive to a far away restaurant it...

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Helpful?
Thank Kyle W
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile to celebrate your birthday! We hope you had a great weekend with friends! We appreciate the time you have taken to share your experience. We are so happy you found our rooms to be spacious and comfortable and our staff to be friendly! It is our goal to exceed all guest's expectations...

Chicago, Illinois
Reviewed 7 August 2014

I have to stay at this hotel last weekend for a couple days. I booked my hotel around 2:00 PM and went to the hotel around 3:00 PM for check in. To my surprise, the hotel already have the key made given I am their Platinum Premier member. They gave me an upgrade to a Jr. Suite on the top...

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Helpful?
Thank Jack X
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We appreciate your loyalty as a Marriott Platinum Premier member! We are very glad to hear you enjoyed our location, we love that we are located in the heart of downtown. We have an extensive list of shops, restaurants, and main attractions to see within walking distance of our hotel....

Urbana, Illinois
Reviewed 4 August 2014

Wasn't my first stay in Chicago but we wanted to try staying near Magnificent mile. Great location to that. Location was near to train station as well. Room was decent and clean. Check in staff was terrific. However, the room could not be locked or properly ledged from inside. I feedback to an Asian-looking male staff at the counter. He...

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Helpful?
1Thank alicial538
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your honest review. We appreciate your feedback regarding your recent stay; we sincerely apologize for the inconvenience this caused you. We strive to exceed expectations and the appropriate departments have been notified to prevent this from future happenings. We hope that we can have another chance to host your next stay in Chicago. Thank you for choosing...

Austin, Texas
Reviewed 4 August 2014

This was my second time staying at this hotel for a long weekend in Chicago. It was very consistent with the first - the room was spacious and clean and the staff was friendly. There is a Starbuck's in the hotel, but there always seems to be a line out the door. The Streeterville location is great for getting around...

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Helpful?
Thank worldfamousjeff
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We appreciate you choosing the Courtyard Magnificent Mile for your second visit to Chicago. We are so glad that you found our rooms to be spacious and clean and our staff to be friendly! Our staff works hard to exceed all guest expectations and our goal is to make every...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at the Courtyard Chicago Downtown near the Magnificent Mile. This hotel offers a stylish lobby, spacious guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design, and the renowned value and service of a Courtyard. Our ideal location is just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of event space, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near the Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile. ... more   less 

Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: €99 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Downtown/Magnificent Mile staff and other travellers.
13 questions
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Questions? Get answers from Courtyard Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are roomy and quiet”
 of 5 bubbles CathyK76837, 8 Sep 2016 | Read review
“Higher is better as traffic noise can be an issue. Stayed on 15th floor and it was audible but acceptable.”
 of 5 bubbles pggriffin53, 2 Sep 2016 | Read review
“Learn how to check a room for bed bugs.”
 of 5 bubbles raywX8259OL, 31 Aug 2016 | Read review
“Views from some 10th floor rooms look into the hotel pool and not outside”
 of 5 bubbles jason416, 29 Aug 2016 | Read review
“Quiet on higher level”
 of 5 bubbles SKIMichigan, 27 Aug 2016 | Read review
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