We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
    Hotel website
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 29% below average rate

    The price you found is 29% lower than this hotel's average rate of US$224/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$158US$166
    View Deal
    Traveller (234)
    Room & Suite (106)
    Dining (9)
    Soho House Chicago
    95 reviews
    #117 of 190 hotels in Chicago
     
    Hampton Inn Chicago Downtown West Loop
    323 reviews
    #8 of 190 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,729 reviews
    #67 of 190 hotels in Chicago
     
    Holiday Inn Chicago Downtown
    685 reviews
    #118 of 190 hotels in Chicago
     
    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Chicago West Loop
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
    Soho House Chicago
    95 reviews
    #117 of 190 hotels in Chicago
     
    Hampton Inn Chicago Downtown West Loop
    323 reviews
    #8 of 190 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,729 reviews
    #67 of 190 hotels in Chicago
     
    Holiday Inn Chicago Downtown
    685 reviews
    #118 of 190 hotels in Chicago
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$158.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chicago hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ef75c3ee91484fdc914f911e8913a532", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":273262,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32481298],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":158,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ef75c3ee91484fdc914f911e8913a532","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":166,"lowestMetaPrice":158,"additionalPartner":false,"highestMetaPriceDisplay":166,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":166,"lowestMetaPrice":158,"highestMetaPriceDisplay":166,"hotelName":"Crowne Plaza Chicago West Loop","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImVmNzVjM2VlOTE0ODRmZGM5MTRmOTExZTg5MTNhNTMyIiwiQUlLIjoiNTQzZDAxZTM5OTRmNDRkZDhmNGZmOTQxMjgxNDIzM2QifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$158", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109223698":"HotelsCom2IB","65703850":"Hotwire","78896643":"OrbitzEWS","79449066":"CheapTicketsEWS","32679653":"Expedia","78338700":"PricelineIB","32481298":"BookingCom","53927147":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,089)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Crowne Plaza Chicago West Loop
    See the most recent reviews

    391 - 395 of 1,034 reviews

    Reviewed 29 March 2015

    Great location on the edge of downtown proper. We had a nice room on the top floor. A little balcony allowed you to look at the city and enjoy a little air. Huge bed with many pillows. The bathroom was very clean. A desk and...More

    Thank Gregg M
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 13 May 2015

    Dear Gregg M, It is great to hear that you enjoyed your stay was well as our location in the West Loop. You could not be more correct in your comments about being close to everything. We look forward to your next visit. Regards, Cole...More

    Reviewed 24 March 2015

    I ordered some food in room and it left a bad odor in room so I asked the front desk to clean the room and they said absolutely then I went away. When I came back to the room, it just looked like exactly the...More

    1  Thank Anchinnng
    Response from AGMCrowneMetro, Manager at Crowne Plaza Chicago West LoopResponded 30 March 2015

    Dear Anchinning, Thank you for taking the time to post a review on our TripAdvisor page. I’m sorry that we did not have your room service removed as you requested. I have gone over your review with our Front Office Director and the Executive Housekeeper....More

    Reviewed 23 March 2015

    We had our first experience at the Crown Plaza Metro over the past weekend and we were very happy with our 3 day/2 night stay. We checked in early, about 12:45, and the staff was happy to accommodate us. Once we moved our stuff into...More

    Thank SignorPicky
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 13 May 2015

    Dear Signorpicky, While we never want to hear that our guests experience issues it is wonderful that Martha was able to take good care of you. I am glad that you enjoyed your stay and we look forward to welcoming you back. Regards, Cole Mansfield...More

    Reviewed 23 March 2015

    The staff (from the front desk to the smiling, helpful doormen) should be complimented! Everyone is welcoming and made our stay as pleasant as possible. The newly renovated rooms are commodious and well appointed. The walls must be well insulated because there is little if...More

    Thank judithlks
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 27 April 2015

    Dear judithlks, Thank you for the great compliments on our team. I will definitely pass on the compliments to them. They are 100% our best asset and will be looking forward to serving you again on your next visit. Regards, Cole Mansfield General Manager

    Reviewed 21 March 2015

    From valet parking to the front desk to the clean comfy rooms with balcony...we walked 15 minutes to places like City Winery for a show GREAT! food & ambiance & alcohol too. We walked 7 minutes to the Grange Hall Burger Bar YUM! food &...More

    2  Thank Autumnd7
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 27 April 2015

    Dear Autumnd7, It is great to hear that we were able to make your stay in Chicago enjoyable. Looks like you took full advantage of our great location and enjoyed all the West Loop has to offer. We look forward to seeing you back here...More

    Soho House Chicago
    95 reviews
    #117 of 190 hotels in Chicago
     
    Hampton Inn Chicago Downtown West Loop
    323 reviews
    #8 of 190 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,729 reviews
    #67 of 190 hotels in Chicago
     
    Holiday Inn Chicago Downtown
    685 reviews
    #118 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$142 - US$353 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Business Hotel in Chicago
    • #90 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Orbitz, Expedia, Priceline, Ctrip TA, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
    Add Photo Photos
    Traveller (234)
    Room & Suite (106)
    Dining (9)
    Hotel & Grounds (134)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
    Soho House Chicago
    95 reviews
    .34 km away
     
    Wyndham Grand Chicago Riverfront
    4,729 reviews
    1.88 km away
     
    Holiday Inn Chicago Downtown
    685 reviews
    .90 km away
     
    Hampton Inn Chicago Downtown West Loop
    323 reviews
    .52 km away
     
    Nearby Restaurants
    Greek Islands Restaurant
    971 reviews
    .20 km away
    Athena Greek Restaurant
    298 reviews
    .23 km away
    Mariano's
    98 reviews
    .02 km away
    Santorini Restaurant
    186 reviews
    .16 km away
    Nearby Attractions
    Union Station
    708 reviews
    .65 km away
    Old St. Patrick's Church
    50 reviews
    .29 km away
    Chicago Union Station
    68 reviews
    .64 km away
    Greektown
    107 reviews
    .36 km away
    Ask a question
    Questions & Answers
    Donna C
    16 August 2017|
    AnswerShow all 3 answers
    Response from SaraBaudo | Reviewed this property |
    You can check on Spot Hero for more affordable parking options. I do not believe there is a local shuttle. The CTA is very easy to navigate. There is a Walgreen's a block away that sells CTA passes.
    2
    Votes
    Kelemvor33
    18 July 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    30 June 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Do not choose a corner room overlooking the freeway."
    Read review
    "The double beds are actually more full-size and a roll-away bed does not fit in a double bed room."
    Read review
    "If you're there on the weekend when construction isn't occurring opt for a high floor as opposed to a..."
    Read review
    "Ask for a room on the south side of the hotel for a view of the city"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing