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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
    Hotel website
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    6/8/2017 7/8/2017
    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$177/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$149
    US$149
    US$149
    Traveller (234)
    Room & Suite (116)
    Dining (7)
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    Overview
    • Excellent34%
    • Very good39%
    • Average19%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
    All hotel details
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    The Talbott Hotel
    2,792 reviews
    #12 of 190 hotels in Chicago
     
    The Whitehall Hotel
    1,537 reviews
    #76 of 190 hotels in Chicago
     
    ACME Hotel Company Chicago
    3,486 reviews
    #25 of 190 hotels in Chicago
     
    Hilton Garden Inn Chicago Downtown/Magnificent Mile
    2,154 reviews
    #62 of 190 hotels in Chicago
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,068)
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    There are newer reviews for Crowne Plaza Chicago West Loop
    See the most recent reviews

    381 - 385 of 1,013 reviews

    Reviewed 1 March 2015

    Had a recent stay with a business meeting and used the conference facilities over a couple of days. The hotel staff was very nice and accommodating. Some highlights: - Check-in process was quick and very efficient - Internet service was good overall, with very little...More

    Thank ioj27
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 3 March 2015

    Dear ioj27, Thank you for the review of Crowne Plaza Chicago Metro. I am glad to hear that you enjoyed your stay, that you felt the staff was friendly and accommodating, and that your room was clean and comfortable. I will definitely forward your comments...More

    Reviewed 28 February 2015

    This was my second stay here, and it was most satisfactory. Service was friendly and efficient, room was very comfortable although nothing extraordinary. Great bed and pillows. Wish it had a fridge, but everything else was there and worked well. Good sound insulation; very quiet....More

    Thank wotan1235
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 10 March 2015

    Dear Wotan1235, Thank you for the great comments on the hotel as well as your stay. It is great to see that you were able to get out and about in our great neighborhood. I will have to make it over to the Walgreen's and...More

    Reviewed 26 February 2015

    The room was a good size and nice! But the best part of my stay was the wonderful customer Service! Martha helped me fix my room key and mailed a huge package home for me so I never had to leave the hotel. The staff...More

    2  Thank Suzanne S
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 10 March 2015

    Dear Suzanne S, Thank you for the great comments on your stay as well as the recognition for our customer service. We pride ourselves on taking care of our guests as if they were in our very own home. I will definitely pass on your...More

    Reviewed 25 February 2015

    This is the fourth time that my group has stayed at the Crowne Plaza Chicago-Metro when we visit Chicago each February. Check-in for my group of 30 was fast, efficient and "painless" thanks to the excellent service from Martha and Kevin! My suite was terrific!...More

    Thank Terry H
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 10 March 2015

    Good Afternoon Terry H, It is great to hear that we made your stay in Chicago just like home. I will make sure that Martha and Kevin are recognized for their great performance and will share your comments with the entire team. We look forward...More

    Reviewed 13 February 2015

    I am making sure to review this as the class of hotel that it is. It's a 3 star hotel, right above the holiday inn chain in the IHG family. With that being said, it was fine. The rooms are big, the bathrooms are pretty...More

    2  Thank Famishedtraveler
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 February 2015

    Dear Famishedtraveler, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Regards, Cole Mansfield General Manager

    The Talbott Hotel
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    Hilton Garden Inn Chicago Downtown/Magnificent Mile
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$177 - US$293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Family Hotel in Chicago
    • #90 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Travelocity, Expedia, Hotels.com, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
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    Traveller (234)
    Room & Suite (116)
    Dining (7)
    Hotel & Grounds (128)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
    The Talbott Hotel
    2,792 reviews
    2.63 km away
     
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    2,154 reviews
    2.03 km away
     
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    1,537 reviews
    2.71 km away
     
    ACME Hotel Company Chicago
    3,486 reviews
    2.10 km away
     
    Nearby Restaurants
    Greek Islands Restaurant
    958 reviews
    .20 km away
    Athena Greek Restaurant
    288 reviews
    .23 km away
    Mariano's
    97 reviews
    .02 km away
    Santorini Restaurant
    184 reviews
    .17 km away
    Nearby Attractions
    Union Station
    681 reviews
    .65 km away
    Chicago Union Station
    66 reviews
    .64 km away
    Old St. Patrick's Church
    49 reviews
    .29 km away
    Greektown
    105 reviews
    .36 km away
    Ask a question
    Questions & Answers
    Kelemvor33
    18 July 2017|
    Answer
    Response from VJH95 | Reviewed this property |
    I don't think there is a pool or a hot tub in the hotel. The room I stayed has a bathtub.
    0
    Votes
    Elizabeth M
    30 June 2017|
    Answer Show all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Darren G
    26 April 2017|
    Answer Show all 7 answers
    Response from B1761FJelizabethd | Reviewed this property |
    Ours did have a refrigerator
    1
    Vote
    Room Tips
    "If you're there on the weekend when construction isn't occurring opt for a high floor as opposed to a..."
    Read review
    "Ask for a room on the south side of the hotel for a view of the city"
    Read review
    "Room looking to the south, construction on the north"
    Read review
    "a lot of construction in the area but the staff will help you maneuver it. You cannot hear construction in..."
    Read review
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