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Renaissance Chicago O'Hare Suites Hotel

1,106 reviews
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Traveller (328)
Room & Suite (174)
Dining (7)
Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue line”(101 reviews)
“park and fly”(33 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,106)Write a Review
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505
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All reviewsblue linecumberland stationpark and flyclose to the airportfront deskhotel shuttleshuttle serviceo'hare airportthe concierge loungeseparate bedroomaveda productsfree shuttleliving areaan early morning flighto hareparking garageroom service
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371 - 375 of 1,057 reviews
Reviewed 25 August 2015

I booked the room 2 weeks before Comic Con at the Convention Center. Last Con I was at the Hilton, but it was booked. I chose the Renaissance for ratings, and proximity to the Con. I couldn't check in early, so I came back exhausted...More

Thank Michael M
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 27 August 2015

Thank you for taking the time to review your recent stay. I am disappointed to hear that you were caught off guard regarding the parking and wi-fi charges, as both are listed on the website. Thank you for the feedback regarding the condition of the...More

Reviewed 22 August 2015 via mobile

Convenient airport location, large modern rooms but they are still using old analog thermostats so forget about setting a specific temperature you like on a digital thermostat. You have to decide what colder and warmer means and get up to adjust it when you don't...More

Thank jeffcarp
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 1 September 2015

Thank you for your feedback! We appreciate you taking the time to review your recent stay. I have forwarded your comments regarding the airport shuttle to the Transportation Manager to review. We are refreshing our rooms this fall and will have digital thermostats in all...More

Reviewed 20 August 2015

Had a horrible day with two flights canceled and had to overnight near O'hare. But the hotel was great and the front office very nice, especially Cole Paradise, who gave me a great room and offered lots of sympathy. Overall a really good stay.

Thank reghk
Response from Alexandra P, Director of Revenue Manangement at Renaissance Chicago O'Hare Suites HotelResponded 1 September 2015

Thank you for your review! We are delighted to hear that Cole was able to take care of you at check in. We appreciate your feedback and hope to see you again in the future! Thanks,

Reviewed 18 August 2015

We stayed there for 4 nights as family of 4 in our last leg of holiday. We chose this hotel to particularly eliminate the rush to catch our flight back home. It was a bit difficult to find hotel entrance and hotel has payable guest...More

Thank Sammy B
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 1 September 2015

Thank you for your review. We appreciate your feedback and hope to see you again the next time you travel to the O'Hare area. Thanks!

Reviewed 18 August 2015

We recently stayed at this Renaissance Hotel which has a shuttle to the airport. We were recognized of our Plainum level with Marriott and giving a suite. The room had two TVs and the bathroom amenities were great. The bed was very comfortable. The Internet...More

Thank johnancyw
Response from Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites HotelResponded 1 September 2015

Thank you for taking the time to review your recent stay. We are so delighted to hear that you enjoyed your time at the Renaissance Chicago O'Hare Suites. We do hope to see you again the next time your travel plans bring you to the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#63 Family Hotel in Chicago
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$139 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
#57 Romantic Hotel in Chicago
#63 Family Hotel in Chicago
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (328)
Room & Suite (174)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Lori L
7 October 2017|
AnswerShow all 2 answers
Response from MiliFlor | Reviewed this property |
Depending to which campus you are going. I believe there is an O’hare Campus, so that one should be close but the others like the Loop campus is about 40 min away taking the train.
0
Votes
Lori L
7 October 2017|
Answer
Response from kengW7297CH | Reviewed this property |
Lori, I think it's only about 16 miles, but the amount of time depends on the traffic. It can take 45 minutes sometimes. Anytime you want to know the distance between places, the fastest way to find it is to go to mapquest... More
0
Votes
Katie S
10 August 2017|
Answer
Response from travelentuziast | Reviewed this property |
The Bell Staff will hold your luggage until a room is available. You may be able to check in rather early depending on availability.
1
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Room Tips
"get the best suite"
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"very close to ORD within 5 min drive"
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"Trust the staff. I did and was satisfied."
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"Bring ear plugs!"
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