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River Hotel

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Traveller (282)
Room & Suite (295)
Dining (16)
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Overview
  • Excellent46%
  • Very good37%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“club quarters”(92 reviews)
“great location”(219 reviews)
“trump tower”(56 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from River Hotel
Hotel packages
Offers from River Hotel
Hotel packages
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,182)
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1,053 results
Traveller rating
470
373
115
58
37
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470
373
115
58
37
Show reviews that mention
All reviewsclub quartersgreat locationtrump towerpurified waterchicago riverview of the riverrooms are smallstay there againthe loopthe magnificent milebigger roomrestaurant downstairsfree coffeemichigan avenuewithin walking distancethe beanmillennium park
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351 - 355 of 1,053 reviews
Reviewed 21 March 2016 via mobile

To start this off I usually don't write reviews, I have actually only wrote one previously and that was a few years ago. Hear it goes to start off when we arrived in our room, we discovered that our toilet was plugged, after a call...More

Thank DCmafia
Response from Anna H, Manager at River HotelResponded 22 March 2016

Thank you for your feedback DCmafia. We appreciate knowing what needs to be improved. I will share your comments with the staff in an effort to improve. Thank you for staying with us; I am glad to hear you enjoyed the great location. We do...More

Reviewed 20 March 2016 via mobile

The staff at this hotel is fantastic. The room we got was extremely small...like two feet wider than the bed on either side! Before even seeing it they offered to upgrade us to a larger room at an additional cost, which made me think they...More

Thank Debra H
Response from Anna H, Manager at River HotelResponded 22 March 2016

Thank you for staying with us and for your review on TripAdvisor. We appreciate feedback as we continually strive to improve our hotel and services. The cable "glitch" has been rectified and I reviewed your comments with the team. I am pleased you enjoyed our...More

Reviewed 20 March 2016 via mobile

We stayed at the river hotel while taking my daughter to the zoo and aquarium. It was a lovely room. The view was amazing. The staff was very friendly and helpful. Definitely planning on staying there again when we go back in may.More

Thank haley s
Response from Anna H, Manager at River HotelResponded 22 March 2016

Dear haley s, Thank you for choosing the River Hotel and for your review. We're glad you enjoyed our accommodations and iconic views . I will be delighted to share your kind words about the friendly and helpful staff with the entire team. We look...More

Reviewed 15 March 2016 via mobile

I had a fantastic 2 day stay at the River Hotel. The location is amazing, and rooms were clean, comfortable, and cute. The staff was very helpful and attentive. Seth at the front desk was awesome, and everything was seamless. I will be back!!!!More

Thank Meghan K
Response from Anna H, Manager at River HotelResponded 16 March 2016

Thank you, Meghan K, for your review of the River Hotel. I am delighted you found the rooms clean and comfortable and the staff helpful. I agree that Seth is indeed awesome and will be sure he sees your kind words. We are so glad...More

Reviewed 13 March 2016 via mobile

The hotel is the perfect location for St Patrick's Day festivities and watching the dying of the river! The check in was quick with their self check in machines. We got a suite and were placed on the fourth floor. Should note that the suites...More

Thank Cindy O
Response from Anna H, Manager at River HotelResponded 16 March 2016

Thank you, Cindy O, for choosing the River Hotel and for your thoughtful review. I am so glad you enjoyed the hotel services and accommodations as well as our prime location for the city festivities. Our valet service is always quite attentive and I will...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$139 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Romantic Hotel in Chicago
#41 Family Hotel in Chicago
#46 Luxury Hotel in Chicago
#56 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$139 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Romantic Hotel in Chicago
#41 Family Hotel in Chicago
#46 Luxury Hotel in Chicago
#56 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (282)
Room & Suite (295)
Dining (16)
Pool & Beach (6)
Amenities (34)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Timbones
28 November 2017|
AnswerShow all 5 answers
Response from tshend | Reviewed this property |
Yes and Yes.
0
Votes
Jan J
14 July 2017|
AnswerShow all 3 answers
Response from RonL511 | Reviewed this property |
Hotel just confirmed the minimum age to check in is 18 with valid credit card and photo iD or passport.
0
Votes
marthasophia
30 November 2016|
AnswerShow all 3 answers
Response from Anna H | Property representative |
Hello.... early check-in is based upon availability. If rooms are available when you arrive, there is a $50 early check-in fee. If rooms are not available, we are happy to store your luggage for you. Thank you.
0
Votes
Room Tips
"The Club Class rooms in the tower at the top of the hotel are VERY small and should really be used as single..."
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"Nice view, good quality of bed. Very small room - almost no space to walk. Sheets and towels good but not..."
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"create window slits for fresh air!"
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"Service is top-notch. Sink was clogged - but see this is most hotels."
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