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Sofitel Chicago Magnificent Mile

SofitelUS$321*
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#24 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$404*
US$321*
Great Deal
US$331*
US$331*
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Sofitel Chicago Magnificent Mile
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4,054 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,450: English reviews
Reviewed 16 August 2014

Getting off at the Chicago Red stop, Sofitel Chicago Water Tower was just a few minutes walk away. It's in a wonderful location, conveniently located in downtown Chicago close to a variety of restaurants, museums and theaters. The architecture and design of the hotel is absolutely stunning and it's matched beautifully by the gorgeous interior. Walking in, the lobby is...

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Helpful?
1Thank Maisha R
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Maisha R, I thank you so much for taking the time to write a review on TripAdvisor following your last visit at the Sofitel Chicago Water Tower. I am very honored to read your words concerning our hotel and front desk staff. I am delighted that our hotel's appearance exceeded your expectations. In fact, we celebrated our 12-year anniversary...

Los Angeles, California
Reviewed 14 August 2014

It was perfect. Gorgeous room. Excellent service. The most comfortable bed I can remember. Slept like a baby. From check in to check out a fantastic experience in all ways. The only drawback? I couldn't stay longer.

Review collected in partnership with this hotel
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Helpful?
Thank AndreaMichaels1214
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour AndreaMichaels1214, Thank you very much for taking the time to write a review of your recent stay here at Sofitel Chicago Water Tower. I am so pleased by the headline you chose. I am very happy to see that you had such a `perfect' time here at our property, and that you were so very comfortable in our world-renowned...

Reviewed 14 August 2014 via mobile

My husband and I spend our honeymoon for five nights from the moment we arrived until our departure we were very impressed we got an upgrade on our arrival with a great view of the Hancock tower. One thing bugged me the service in the bar is very slow we ordered a starter and 2 mains we waited 30 mins...

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Helpful?
1Thank Simone G
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Simone G, First of all, thank you so very much for the time you took to share your comments on TripAdvisor further to your recent stay with us. I am so pleased that your overall guest experience was wonderful and that we fulfilled our mission to make this special occasion an unique one. Congratulations to both of you! It...

Chicago, Illinois
Reviewed 14 August 2014

A bit of a let down. The hotel common areas are well kept, but our suite was run down and tired looking. Attention to detail was not evident. This is a nice hotel, but is not in the same class as it's competitors by rating that are located with the same neighborhood. Also, the crowd is a bit on the...

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Helpful?
Thank Phoenix051
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Phoenix051, Thank you so much for your posting on TripAdvisor regarding your stay with us earlier this year. I am genuinely touched that you find our hotel `nice' and the public areas `well kept'. You are so right saying that you can take advantage of beautiful views from our hotel. Thank you for sharing your tips with our valued...

Sydney
Reviewed 13 August 2014 via mobile

Great Hotel in a great location. Staff are friendly. Thanks to Pierre for checking my brother an I in. Ended up getting a second room as they were just a bit too small for my Brother and I to share one bed. Great housekeeping and generally a really well run hotel. Typical of 5 star european hotels. One thing I...

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Helpful?
Thank Gusan06
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Gusan06, Thank you very much for contributing with such a positive review. I am very happy that you enjoyed your stay with us this summer, and that you appreciated our `great location'. That you consider our service to be `friendly' and efficient is the nicest compliment possible. Pierre was pleased to read your nice words. I took good notes...

China
Reviewed 13 August 2014

We stayed at Sofitel Chicago for 4 nights. The hotel is in a nice quiet location, but still a few meters away from North Michigan Avenue. We had room 1109 which had a good view of the John Hancocks Tower. A number of good restaurants around and also two subway stations. We had a room with two queen size bed...

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Helpful?
Thank Silvano1971
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Silvano1971, Thank you very much for taking the time to write a review of your recent stay here at the Sofitel Chicago Water Tower. I am very happy to see that you had such an enjoyable time here at our magnifique property, and that you were so very comfortable in our world-renowned Sofitel Mybeds. Thank you as well for...

Westerly, Rhode Island
Reviewed 12 August 2014

I spent a week here on business. I had a standard room with a good view. The hotel did the catering which was pricey but quite good. The staff was friendly, if not a bit over the top. The pluses: Great location. Great service. (I never once saw any staff but the room was always made up!) Great food. Stylish....

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Helpful?
Thank tbrielmann
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour tbrielmann, I thank you for taking the time to write a review on TripAdvisor following your visit at Sofitel Chicago Water Tower. I was pleased to read the positive points you mentioned. I will be sure to share your kind words regarding the service with our staff and concerning the `great food' with everyone on our kitchen team. Also...

Yorkshire, United Kingdom
Reviewed 12 August 2014

Stayed at the Sofitel Water Tower for a couple of days while in Chicago. Place was very clean, staff friendly, room excellent with all modern features. Great views over the Chicago skyline and very well situated for sightseeing. Didn't have an evening meal there but the breakfasts were lovely.

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Helpful?
Thank ClareO124
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour ClareO124, What a pleasure to read your recent posting on TripAdvisor following your family stay with us. I am delighted that you enjoyed your clean room overlooking the beautiful Chicago skyline. Most important that you and your family felt comfortable and well welcomed by our `friendly' staff. You also highlighted Cafe des Architectes and its delicious breakfast. Thank you...

manhattan beach, ca
Reviewed 11 August 2014

We stayed here recently for two nights with another family, who was local to the area. They recommended staying here and said the location was excellent and we couldn't agree more. It's off Chestnut and Rush, a short walk to lots of shopping and restaurants on Rush (including the delicious Giordano's pizza) and then just a couple blocks to Michigan...

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Helpful?
Thank tjoneser
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour tjoneser, First of all, allow me to thank you for the comments you shared on TripAdvisor regarding your recent stay with us. I was truly happy to read that you enjoyed your stay with us and in Chicago. I am glad to see that you were so extremely comfortable in our world-renowned Sofitel MyBeds. I could not be more...

Tampa, Florida
Reviewed 11 August 2014

No view after being told we would have a water view. Cracks in the faux marble bathroom flooring. Great location, nice modern decor. I would not recommend based on the following issue......the bathroom door does not completely close. It's a French door with open spacing when closed. Beyond bizarre choice given the small room dimensions. So what I'm saying is....if...

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Helpful?
Thank Smarie43
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Smarie43, Thank you for your posting on TripAdvisor regarding your stay at Sofitel Chicago Water Tower. I so appreciate that you chose our hotel for your stay in Chicago. Also I was glad you appreciated our `nice modern decor' and took advantage of our wonderful location close to both Michigan Avenue shopping and Gold Coast dining. I regret your...

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07/05/2017 08/05/2017
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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: €210 - €457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some higher floor rooms have a partial lake view.”
SfTraveler3, 24 Apr 2017 | Read review
“The only thing that bothers me is that the hotel does not put a top sheet on the beds. This wouldn't bother me at home where I am the only one that touches my comforter. It's not a deal breaker as I'd bring my own but it might be disconcerting to others, too.”
smiles813, 22 Apr 2017 | Read review
“All rooms are quiet”
reidara2017, 19 Apr 2017 | Read review
“Excellent views”
Spain_World_Citizen, 16 Apr 2017 | Read review
“Parking a half block away on Chesnut was half the cost of hotel parking ”
, 15 Apr 2017 | Read review
5 of 5
Sofitel
US$321* /night
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Hotels.comUS$331
Booking.comUS$331
TripAdvisorUS$321
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Prices are for 1 room, 2 adults
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