We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Chicago Magnificent Mile

SofitelUS$321*
View Deal
#24 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$421*
US$321*
Great Deal
US$331*
US$331*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Sofitel Chicago Magnificent Mile
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,056 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel Chicago Magnificent Mile
See the most recent reviews
Showing 3,452: English reviews
Beecher, Illinois
Reviewed 26 August 2014

We could not pull up to unload/valet park, there was too much traffic and about 3 cars deep already by the entrance. Instead of circling the block several times in the hopes of getting in, we opted to park in the garage which wasn't convenient at all. Had to drag bags through garage to elevator and then down the block...

 Report
Helpful?
1Thank Barbara D
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Barbara D, I thank you very much for taking the time to write a review on TripAdvisor following your visit at Sofitel Chicago Water Tower. I was deeply sorry to read that your experience has not been entirely in keeping with your expectations, and that you faced issues upon arrival and with the room cleanliness and condition. I have...

Geneva, Switzerland
Reviewed 26 August 2014

The hotel was simply (almost) excellent, from the registration process to our departure. The lobby is very nicely appointed, we had delicious dinner and breakfast at the restaurant, the room was spic-and-span clean and very comfortable, the bathroom was big and convenient, the location is excellent, within walking distance from the Water Tower Center and the Golden Mile (shopping, shopping,...

 Report
Helpful?
Thank AitorBtd
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (AitorBtd), I would like to sincerely thank you very much for your kind review on Tripadvisor, regarding your stay at the Sofitel Chicago Water Tower. It is such a great pleasure for my entire team to read that you find our property “simply excellent” and that you spent a relaxing stay with us. Your words are...

CAIRO
Reviewed 25 August 2014

I stayed with my family for the 5th time in this wonderful property, and this stay is our best so far. The service is better and faster (it would be nicer if one would be able to speak to various departments without having to go through guest services first :) ). You cannot beat the location of this hotel; walking...

 Report
Helpful?
2Thank M-Elgawhergy
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour M-Elgawhergy, Thank you very much for taking the time to share your kind comments on TripAdvisor regarding your stays amongst us. I truly appreciate your family's loyalty over the years. My Ambassadors and I were happy to learn that you consider your last stay as `the best so far'. This means a lot to us. I have shared your...

Tallahassee, Florida
Reviewed 25 August 2014

I was traveling to Chicago for a wedding with my wife and 5 month old daughter. The Sofitel made me feel like a member of royalty. They were very accommodating to our every need. Not only did they set up a crib, with sheets, they put an extra refrigerator in our room when they heard we had formula that needed...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Josh S
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Josh S, Thank you for taking the time to share your comments concerning your recent stay at the Sofitel Chicago Water Tower with your family. I so appreciate that you considered your experience as `excellent'. So glad that you found the staff `very accommodating to every need' and that your entire stay met your expectations. This is very important...

Muscle Shoals, Alabama
Reviewed 25 August 2014

My husband and I stay at this hotel every single time we come to Chicago (2-3 times per year) and we have never been disappointed. The beds are comfortable, the views are awesome, room service food is yummy, everything is clean, the bathrooms are HUGE, and the staff is super pleasant. What more could you want? Oh yeah, the price...

 Report
Helpful?
Thank arwaycas
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (arwaycas), Thank you very much for taking the time to write a review of your recent stay here at Sofitel Chicago Water Tower. I am so pleased by the headline you chose. I am very happy to see that you always have such a pleasant time here at our magnifique property, and that you are so...

New York City, New York
Reviewed 24 August 2014

I was traveling to Chicago on business over a weekend and needed a hotel. My usual spot was booked, so I started looking around at the excellent choices in the Water Tower neighborhood. I landed on the Sofitel due to positive experiences at Sofitel properties in Philly and Strasbourg France. I booked a standard king room for this trip and...

 Report
Helpful?
1Thank CS_NewYorkCity
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (CS_NewYorkCity), I thank you for taking the time to write a review on TripAdvisor following your visit at Sofitel Chicago Water Tower. I was pleased to read the positive points you mentioned. I will be sure to share your kind words regarding the service with our staff. It means a lot to us as well that...

North Bethesda, Maryland
Reviewed 24 August 2014

A perfect orchestration of staff, location, architecture, service elevating hospitality to an art form. This is a most amazing establishment. Though this is a large luxury hotel in the Gold Coast area of Chicago, it had the same charm and personality as their quaint Hotel Mercure Paris La Sorbonne I visited last year in Paris. The Sofitel Chicago Water Tower...

 Report
Helpful?
1Thank Thomas H
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (tch9992), Thank you for your very generous comments on TripAdvisor following your stay at the Sofitel Chicago Water Tower. I am so pleased that your overall guest experience was perfect. Also I was glad you appreciated our wonderful location close to both Michigan Avenue shopping and Gold Coast dining. Your satisfaction regarding the staffs’ service and...

Reviewed 24 August 2014

First class hotel, great service, beautiful decor and terrific location. I highly recommend this hotel and will definitely stay here again when I'm in Chicago. Close to Chicago attractions (like the Willis Tower) and the running path along Lake Michigan.

 Report
Helpful?
1Thank David W
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour David W, I was very pleased by your kind comments on Trip Advisor following your experience at Sofitel Chicago Water Tower. I very much thank you for recommending us. It was a pleasure to read your impressions regarding our property and our `great service'. I will be happy to share your feedback with the entire team. Finally, I really...

Boynton Beach, Florida
Reviewed 24 August 2014

I spent 4 nights at the Sofitel Water Tower Chicago. Just about everything about the stay was great. The staff was courteous, professional and extremely helpful and friendly. Room was quite deluxe. 4 stars because the bed wasn't quite up to what I expected. Nothing really terrible-just not quite like the Westin beds. I didn't eat in the restaurants so...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Ellen W
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Ellen W, Thank you very much for taking the time to share your kind comments on TripAdvisor regarding your stay amongst us. I truly appreciate your feedback. I have noted your comment regarding the bed and should you find the bed too soft, it will be our pleasure to remove the feather bed to make it firmer. Do not...

Welwyn Garden City, United Kingdom
Reviewed 24 August 2014

Well located and opposite two good restaurants, this is a great place to stay if you like a modern hotel. It has very nice staff and comfortable rooms. We could not fault anything. We were on the 31st floor which was quiet and had good views. There are four lifts which are so efficient that the wait was minimal. The...

 Report
Helpful?
1Thank Intertravelorlondon
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Dear TripAdvisor Contributor (intertravelerLondon), I thank you so much for taking the time to write a review on TripAdvisor following your last visit at the Sofitel Chicago Water Tower. I am very honored to read your words concerning our hotel and staff. They all have been recognized for the outstanding service they provide constantly. I am delighted to know...

1,369 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (948)
Viewed
Room/Suite (204)
Viewed
Bathroom (110)
Viewed
Dining (45)
Viewed
Hotel & Grounds (139)
Viewed
View from Room (86)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (1)
Viewed
0:30
Videos (2)
Viewed
Other (354)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (378)
Viewed
Amenities (15)
Viewed
Classic Room One King Bed (44)
Viewed
Junior Suite (80)
Viewed
Prestige Suite (119)
Viewed
Dining (15)
Viewed
Superior King (76)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (17)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (6)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Gold Coast
Thompson Chicago, a Thompson Hotel
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 187 in Chicago
1,759 reviews
Near North Side
Kimpton Hotel Palomar Chicago
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#19 of 187 in Chicago
4,401 reviews
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#7 of 187 in Chicago
1,531 reviews
Magnificent Mile
Omni Chicago Hotel
Omni Chicago Hotel
#32 of 187 in Chicago
3,236 reviews
Show Prices
Show Prices
Show Prices

Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: €210 - €458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Travelocity, ACCOR, Priceline, HotelsforEveryone, Orbitz, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sofitel Chicago Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
43 questions
Ask a question
Austin, Texas
Lakewood McHenry County, Illinois
Bangkok, Thailand

See all questions (43)

Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some higher floor rooms have a partial lake view.”
SfTraveler3, 24 Apr 2017 | Read review
“The only thing that bothers me is that the hotel does not put a top sheet on the beds. This wouldn't bother me at home where I am the only one that touches my comforter. It's not a deal breaker as I'd bring my own but it might be disconcerting to others, too.”
smiles813, 22 Apr 2017 | Read review
“All rooms are quiet”
reidara2017, 19 Apr 2017 | Read review
“Excellent views”
Spain_World_Citizen, 16 Apr 2017 | Read review
“Parking a half block away on Chesnut was half the cost of hotel parking ”
, 15 Apr 2017 | Read review
5 of 5
Sofitel
US$321* /night
View Deal
Hotels.comUS$331
Booking.comUS$331
HotelQuicklyUS$421
View all 16 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates