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Sofitel Chicago Magnificent Mile

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#18 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,845 Reviews from our TripAdvisor Community

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Showing 3,265: English reviews
Boston, Massachusetts
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

I have been staying at the Sofitel Chicago Water Tower since it opened and wouldn't consider staying at any other hotel...ever. It is clearly a spectacular property and has a perfect location but it is the people that make my decision very easy when I travel to this fantastic city. Sebastien is extremely professional and takes care of the smallest... More 

Helpful?
Thank James G
West Bloomfield, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We recently stayed at the Sofitel Hotel in Chicago. We found a great price through Priceline and it was our first time at the Sofitel. We had a very nice stay and it felt like a European hotel staff was friendly and courteous. The room was clean with nice amenities, although it is not as modern as some newly renovated... More 

Helpful?
1 Thank Caryn S
Pacé
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Good Hotel and with a very good location. Rooms are nice beds smooth and staff from reception is very nice. Thanks to Cloé for the nice check in. Bar is very nice and the atmosphere is great. Just minor negatives points : Breakfast is not at Sofitel level (No buffet, and one choice from the menu... Only ONE ! and... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Eric G
Madison, Wisconsin
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

The location of the hotel is great. We can walk to many good restaurants. At check in, the Front Desk lady was warm and accommodating. She walked out from behind to show us the elevator and giving us keys. Our daughter was delighted by a small surprise the hotel was kind enough to oblige my request (her first time in... More 

Helpful?
1 Thank Zuri T
Chicago, Illinois
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

Loved this hotel! We booked it that day of for our anniversary. The staff were very nice, the room was beautiful, the location was great and the view of the city amazing. What a nice hotel...would stay here again in a minute.

Helpful?
1 Thank Jeff A
Sanremo, Italy
Level Contributor
4 reviews
Reviewed 1 week ago

Was initially excited when we walked into the lobby but the first room we received smelled like the carpets had just been cleaned and was musty. Moved us to another room, that overlooked a roof at the same level. Rooms a horrible colour of rust and yellow. Bathrooms were nice and large. Television was in front of the only mirror... More 

Helpful?
Thank shann0nwalker
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear shann0nwalker, Thank you for reviewing your recent experience with us. Thank you for complimenting our welcoming lobby and spacious bathrooms. We are sincerely sorry to know you did not enjoy the view and set up from the room you were assigned and we have added your preferences for a different room location for your future stay with us. We... More 

Rennes, France
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

The location is their main strength as this Sofitel situated just few steps from the famous Michigan Avenue. The room is superb on the 29th floor with a nice view of Hancock Tower. Unfortunately, for breakfast there are no "buffet" choices compare to other Sofitel we have stayed (Sofitel Marseille, France and Sofitel Vienna). It's weird that in other Sofitel... More 

Helpful?
1 Thank Uzaïr J
Toowoomba, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We travelled for over 30hrs straight from Australia to the Sofitel Chicago Magnificent Mile via LA and upon arrival were met with a helpful and very professional front desk staff. The rooms were peaceful with no street noise (staying on the 9th floor) and the bathroom was extremely clean with more than enough room for two people to use at... More 

Review collected in partnership with this hotel

Helpful?
1 Thank brendanfrench
new jersey
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

I was here for the Pack Expo that happens every two years and all of the rooms in Chicago are booked .The Sofitel was available so I took the room .I was a wonderful experience to stay in a beautiful hotel .The staff was very peaceful and very helpful the rooms were very quite and security I will be coming... More 

Review collected in partnership with this hotel

Helpful?
1 Thank richardb621
East Grand Rapids, Michigan
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago

The Sofitel always offers a bit of European flavor in the midst of the USA. The bar and restaurant are must-dos! The staff make you feel welcome from the moment they say "Bon jour" until they say "au revoir." Good location!

Helpful?
1 Thank Michelle C
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Michelle C, Thank you very much for your review. We are so pleased to know you enjoyed your stay with us and that you appreciated the french touch we try to add to our guests experience! We look forward to having the pleasure to welcome you again soon. More 

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: €131 - €374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#18 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
39 questions
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Lakewood McHenry County, Illinois
Bangkok, Thailand
Middletown, Ohio
5 months ago

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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the suites that end in 08 unique views that are spectacular...”
 of 5 bubbles 930jamesg, 1 Dec 2016 | Read review
“Expensive for what you get.”
 of 5 bubbles shann0nwalker, 22 Nov 2016 | Read review
“Higher floors have better views”
 of 5 bubbles michellecM3091JG, 21 Nov 2016 | Read review
“The higher up, the better the view”
 of 5 bubbles ErikVollebregt, 18 Nov 2016 | Read review
“You may want to avoid the top floor as there might be noise from the engineering room at the rooftop.”
 of 5 bubbles Ozzie_5934, 15 Nov 2016 | Read review
5 of 5
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