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    Sofitel Chicago Magnificent Mile

    20 East Chestnut St - Downtown, Chicago, IL 60611-2664
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$74
    US$310
    US$236
    US$310
    US$236
    US$310
    US$236
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    Overview

    • Excellent69%
    • Very good24%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “le bar” (69 reviews)
    “great location” (509 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    5 Star Hotel
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,056)
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    1 - 5 of 4,056 reviews

    Reviewed 2 days ago

    Very clean, elegant, wonderful location. I was very pleased with this hotel. The staff was friendly and professional. The gym was great and well maintained, plenty of equipment, fresh fruit, and water station. The minute you enter the lobby you will be impressed.

    Review collected in partnership with this hotel
    Thank Amy H
    Hotel's Favourite
    Reviewed 15 January 2017

    We stayed at the Sofitel Chicago Water Tower 12/27-12/29 to celebrate our 25th wedding anniversary. When we checked in we were told as Platinum members we were going to get an upgrade to a junior suite. We were thrilled but when we open the door...More

    5  Thank Midwest G
    Response from S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile

    Dear Midwest G, Thank you very much for posting this review about your recent stay with us, for your 25th anniversary celebration! We are so glad to know we were able to make this special occasion even more special for you, and it is always...More

    Reviewed 2 days ago

    While staying at the Chicago Sofitel, I had excellent service, a clean and comfortable room, and was close to the heart of the action! I will definitely be staying here again in the future. Thanks so much for a great stay!More

    Review collected in partnership with this hotel
    Thank anonymousC8977LM
    Response from S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile

    Dear anonymousC8977LM, Thank you very much for this review. We are delighted to know you enjoyed your time at our hotel and we thank you for complimenting the service you received but also your room and the location of the hotel. We look forward to...More

    Reviewed 5 days ago via mobile

    On our first night the AC was not working. The manager claimed it was fine. The next night hot air was blowing out of the vents again! The beds were rock hard. After our room was cleaned they didn't leave extra towels! We spoke with...More

    Thank Buckeye0483
    Response from S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile

    Dear Buckeye0483, Thank you for your review. We are so sorry to read about your experience with us and the issues you encountered in your room. Our customer's satisfaction is our main priority and we sincerely apologize that we were not able to provide you...More

    Reviewed 5 days ago

    I stayed here over the weekend. The vibe of the hotel oozes class. One tip is that there is a parking garage on State Street that you can park overnight for a little over 20 dollars. The bed that I stayed in was comfortable and...More

    Thank WandererMN
    Response from S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile

    Dear WandererMN, Thank you very much for your review. We are so pleased to read your compliments and we are glad to see you enjoyed the hotel, your comfortable bed and spacious bathroom. Thank you also for mentioning our friendly and professional staff who works...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$229 - US$499 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Chicago
    • #9 Business Hotel in Chicago
    • #9 Romantic Hotel in Chicago
    • #10 Family Hotel in Chicago
    • #20 Luxury Hotel in Chicago
    Photos
    Traveller (946)
    Room & Suite (626)
    Dining (69)
    Pool & Beach (3)
    Nearby
    Gold Coast
    Located just north of The Loop, Gold Coast is one of
    Chicago’s most affluent and popular neighborhoods. The
    original Playboy, Hugh Hefner, once had a mansion
    here. In addition to prestigious hotels, historic
    mansions and luxury high-rise apartments, you’ll also
    find upscale specialty boutiques and Michelin-starred
    restaurants. Walk along Oak Street for your shopping
    fix and dance through the night along Rush Street. The
    ...More
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    Nearby Restaurants
    Ditka's Restaurant
    1,449 reviews
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    Tempo Cafe
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    .11 km away
    Pizano's Pizza & Pasta
    955 reviews
    .11 km away
    Sprinkles Cupcakes
    350 reviews
    .14 km away
    Nearby Attractions
    Fourth Presbyterian Church
    121 reviews
    .19 km away
    Bloomingdale's
    73 reviews
    .23 km away
    The 900 Shops Mall
    57 reviews
    .24 km away
    Loyola University Museum of Art (LUMA)
    43 reviews
    .22 km away
    Questions & AnswersAsk a question
    MissBossy808
    Do the elevators require a key to access rooms? Also, Are there in-room safes?
    19 April 2017|
    Answer Show all 6 answers
    Response from S_Pfeiffer_Hotel_Mgr | Property representative |
    Dear MissBossy808, Thank you for your question about the Sofitel Chicago Magnificent Mile. Yes, we do have the safety feature in our elevators which require that guests have an active room key to be able to access guests... More
    1
    Vote
    clmzzz
    What is approximate cost to get from O'Hare to the hotel?
    27 February 2017|
    Answer Show all 7 answers
    Response from S_Pfeiffer_Hotel_Mgr | Property representative |
    Dear clmzzz, You have a lot of options to get to our hotel from O'Hare airport, below are the details: - Contact our Concierge team for information on booking a private car, you can reach them at (312) 324-4000 - The cost... More
    2
    Votes
    maryp3177
    Hi, I'll be celebrating my 40th birthday with 2-night stay at the Sofitel Chicago Magnificent Mile in March. Could you tell me how much you hold per night for incidentals? I want to make sure my credit card is prepared for that. Thanks!
    10 February 2017|
    Answer Show all 4 answers
    Response from S_Pfeiffer_Hotel_Mgr | Property representative |
    Dear Mary, We look forward to welcoming you for this special occasion and making your stay special. We authorize $125 per night for incidentals. Thank you for staying at Sofitel Chicago Magnificent Mile, we appreciate... More
    0
    Votes
    Room Tips
    "Some higher floor rooms have a partial lake view."
    Read review
    "The only thing that bothers me is that the hotel does not put a top sheet on the beds. This wouldn't..."
    Read review
    "All rooms are quiet"
    Read review
    "Excellent views"
    Read review