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W Chicago - Lakeshore

1,688 reviews
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Traveller (812)
Room & Suite (550)
Dining (78)
Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“navy pier”(322 reviews)
“bliss spa”(32 reviews)
“bliss products”(23 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
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Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,688)Write a Review
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1,581 - 1,585 of 1,612 reviews
Reviewed 22 August 2014 via mobile

We decided to celebrate our anniversary in Chicago downtown. We look several options and then reserved W lakeshore hotel. Check in was swift and had no issue. We got our room keys and moved towards the room. Once we enter the the room we were...More

2  Thank Reflection4u
Response from W Chicago L, Manager at W Chicago - LakeshoreResponded 26 August 2014

Hi there, So sorry about the confusion with your upgrade. Thank you for providing this feedback, as we will use it to correct and educate any inconsistencies with our staff and customer service. We hope your next visit to Chicago brings you back to W...More

Reviewed 22 August 2014

This review is to highlight the most amazing gesture I have ever had a hotel staff do for me while at the W Lakeshore. I should mention the gorgeous renovations, and 5 star cleanliness and amenities too. My wife and I are expecting our first...More

Thank Megamanjw
Response from W Chicago L, Manager at W Chicago - LakeshoreResponded 26 August 2014

Hi there, How sweet! We love wowing our guests. It really is the little things. Hope to see you back at W Lakeshore soon! Sincerely, W Hotels of Chicago Reviews Management

Reviewed 22 August 2014

This hotel was recently renovated and most (all?) rooms and public spaces are new and fresh. However, you need to love dark colors since the whole hotel is mostly black, dark purple, grey and (a bit) white. Personally, I can't stand these cold colors, I...More

1  Thank binomsc
Response from WChicagoLakeshore, Manager at W Chicago - LakeshoreResponded 28 August 2014

Thank you for your feedback. Although I am glad you enjoyed your overall experience I am sorry to hear you did not enjoy the decor in our meeting spaces and hallways. Hopefully we are able to welcome you back in the future on a personal...More

Reviewed 21 August 2014

This is regarding a 2 night stay at the W Chicago Lakeshore Hotel in June of this year. The lobby is well maintained and features a bar that dominates the lobby area. Decor is trendy. Our party had reserved 4 rooms and when we arrived...More

Thank PanagiotisNJ
Response from W Chicago L, Manager at W Chicago - LakeshoreResponded 22 August 2014

Hi there, Thank you so much for your feedback. We are so sorry to hear about all of the inconsistencies you experienced throughout your stay, but we're happy that Mr. Dasilva and the rest of the staff took great care of you. We know that...More

Reviewed 19 August 2014

We’re SPG members, so we always look for Starwood hotels first when we travel. We’ve always had good experiences (usually great) when we’ve stayed at Westins and Sheratons. This was our first experience at a W, and it will be our last. I’ll start with...More

1  Thank ajhawk_10
Response from W Chicago L, Manager at W Chicago - LakeshoreResponded 22 August 2014

Hi there, We are so happy to hear you gave W a try after being a loyal guest to Westins and Sheratons. We certainly try to take extra special care of our SPG members! Thank you for the kind words about our location, Bliss amenities...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$116 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#60 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#60 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (812)
Room & Suite (550)
Dining (78)
Pool & Beach (27)
Amenities (112)
Business Centre & Event Rooms (9)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Aldry A M
29 January 2018|
AnswerShow all 5 answers
Response from miabella | Reviewed this property |
Yes they are.
0
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Michael F
3 December 2017|
AnswerShow all 3 answers
Response from JustKelly2 | Reviewed this property |
Yes, we used the valet. It wasn't cheap, but less than a lot of places charge for valet in Chicago. They do have self parking. You can call the hotel and they will go over it all. That's what I did.
0
Votes
ecncao
24 October 2017|
AnswerShow all 4 answers
Response from Sue F | Reviewed this property |
Mine didn’t
0
Votes
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Room Tips
"The higher, lakeside rooms have the best views."
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"high floor overlooking water or city"
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"Higher floors have clearer view of Navy Pier. (You need to ask for this view)"
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"Ask at check in if it's possible to get a lake view. They can often put you in the accessible king room..."
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