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W Chicago - Lakeshore

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Traveller (912)
Room & Suite (584)
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Overview
  • Excellent50%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“navy pier”(338 reviews)
“bliss spa”(35 reviews)
“w insider”(19 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
30 Jul31 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,840)
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1,581 - 1,585 of 1,757 reviews
Reviewed 25 November 2014 via mobile

When we arrived there was a long line and a long wait for check-in. Our room wasn't ready so we had to change for the rugby game in the public restrooms in the lobby. We ordered a pizza and it came out pretty burned. Parking...More

Thank Erin C
Response from PeteDemay22, General Manager at W Chicago - LakeshoreResponded 26 November 2014

Thank you for your review Erin C as we appreciate your feedback and comments as it helps us address all areas of the operation. You will be happy to know that we do offer complimentary wifi in our Living Room and just installed complimentary IPAD...More

Reviewed 22 November 2014

Stylish, modern W in Chicago by the lake - note there is another one in town which is more convenient for business. Nothing but good things at this hotel. The only downside, it is not near much. Ask for a high floor facing the lake.More

Thank SlaintePaddys
Response from PeteDemay22, General Manager at W Chicago - LakeshoreResponded 26 November 2014

Thank you SlaintePaddys for your wonderful review of your experience and happy you also pointed out we have another fantastic W in the city center. We hope you to see you back during the holidays and take advantage of one our special offers such as...More

Reviewed 20 November 2014

I've stayed here prior to the remodel and for the most part the remodel gets things right. But given that I am (now staying) in a "spectacular" room that has badly kicked walls, light bulbs burned out, some sort of a hole in the ceiling...More

Thank MODERNNYC
Response from PeteDemay22, General Manager at W Chicago - LakeshoreResponded 26 November 2014

Thank you MODERNNYC for taking the time to review the property and your recent experience. We are glad you enjoyed the experience and want you to know we are continuing to modify some of the areas that you noted such as the elevators/lifts and W...More

Reviewed 19 November 2014

I had never stayed at a W before and was I town for work, so I thought I'd give it a go. The lobby was loud and kind of like a club scene, which I gather is normal for the W. Check in was kind...More

Thank gwenni8
Response from PeteDemay22, General Manager at W Chicago - LakeshoreResponded 26 November 2014

Thank you for your response gwenni8 as we are so happy you gave us a try and enjoyed the experience! We hope to see you again over the holidays taking advantage of our shopping packages since we are so close to Michigan Avenue! Happy Holidays,...More

Reviewed 18 November 2014

We held a Bat Mitzvah at the W Hotel Lakeshore on the 33rd floor, and we were delighted with the experience! From the planning phases to the actual execution of the event, it was a pleasure. Brittney Carter, our main contact, was incredibly efficient, communicative,...More

Thank Leslie L
Response from PeteDemay22, General Manager at W Chicago - LakeshoreResponded 26 November 2014

Thank you Leslie L for your wonderful review of the W Lakeshore! We are so delighted that you enjoyed your event and more importantly that you recognized Brittney for working so flawlessly with you! We appreciate your comments and look forward to having you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$199 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#61 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#61 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (912)
Room & Suite (584)
Dining (79)
Pool & Beach (27)
Amenities (112)
Business Centre & Event Rooms (9)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
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Mallory R
7 July 2018|
AnswerShow all 3 answers
Response from mbdennis | Reviewed this property |
I did see dogs at the hotel. I don’t know what the cost for having a pet stay would be. There is some grass nearby but a small patch. There is a park when you go under lakeshore walking tunnel.
0
Votes
MateoKennedy
29 June 2018|
AnswerShow all 2 answers
Response from mbdennis | Reviewed this property |
Yes we use Spot hero. We parked in a garage a block away that was half the cost. It was in a private building at 500 North Lakeshore.
1
Vote
fn_trvlr
21 February 2018|
AnswerShow all 4 answers
Response from Sonia V | Property representative |
Hello. Our Extreme Wow Suite does have a double sided fireplace but all other guest rooms do not. We'll see you soon! Cheers, Sonia
0
Votes
Room Tips
"Get the lake view rooms!"
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"Go for the lake view rooms"
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"Nice free coffee in the morning in the bar/lounge area till 10.00am"
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"We preferred the city view with all the amazing architecture."