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W Chicago Lakeshore

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W Chicago Lakeshore
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1,230 Reviews from our TripAdvisor Community

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Showing 1,173: English reviews
Waterlooville, United Kingdom
Reviewed today NEW

great location for a hotel to explore the entire city. Clean hotel with friendly staff. Try and get a room as high up as you can with a lake view to see for miles. Wifi not free and expensive. Free coffee in the mornings at the bar is a nice touch.

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Helpful?
Thank Stevebush13
Reviewed yesterday NEWvia mobile

During my stay at the W, Ramon gave my friend and I the low down on where to hang out while in Chicago, and gave us his phone number with permission to call at any time at all if we had any questions, which actually came in very handy! Barbara was the sweetest lady. She got us checked in 3...

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Thank amberlamps
Reviewed yesterday NEW

The customer service at this Hotel is Outstanding. It is quite literally woven into the culture of the property. Front desk staff Barbara, Ramon, Emily, Bartender Brody, and the Housekeeper for my room made myself and my daughters feel that our needs were of paramount importance. I have traveled extensively in my life and I can without hesitation recommend this...

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Thank Michael F
Sheffield, United Kingdom
Reviewed yesterday NEW

Very cozy and trendy rooms. Lobby is amazing. Comfortable beds. Nice bathrooms. I stayed on 32nd flood. Very nice view of city. Fast lifts. Quite lobby. Only downside is its breakfast which is pricy and have small portion size. Overall a pleasant stay!!

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Thank Muhammad I
Reviewed yesterday NEW

I wish I could write about a happy stay, but I stayed here for my father's funeral and this hotel was amazing! we received a bottle of wine and macaroons and a hand written letter saying " sorry about your loss" it was wonderful.touch. The room was clean and the view was terrific! I give this wonderful hotel 2 thumbs...

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Thank Brandy F
Westfield, Indiana
Reviewed 2 days ago NEW

Jeremy, Assistant Director of the Welcome Office, checked us in and is a great representative of the property. Jeremy nade us feel comfortable from the moment we stepped up to the desk. The property is in a gorgeous location and is close to everything. The room ws perfect from the comfortable furniture and bed, to the luxurious shower and powder...

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Helpful?
Thank dbrooksindy
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello dbrooksindy. Thank you for sharing feedback on your stay with us at W Chicago Lakeshore. We are thrilled you had a comfortable stay with us and had an opportunity to work with Jeremy. He is great thank you for mentioning him, we will celebrate as a team! Thanks again, we look forward to welcoming you back soon. Please visit...

Reviewed 2 days ago NEW

My family stayed at the W during the Cubs Convention. The experience could not have been better. The hotel is very clean and Pete and Sonia and their staff were tremendous to deal with and very accommodating. We ate breakfast and dinner at the hotel and the food was great. I would highly recommend the W to anyone staying in...

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Helpful?
Thank Robert M
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Robert M. Thank you kindly for sharing feedback on your recent escape at W Chicago Lakeshore! It was my pleasure welcoming fellow Cubs fans to our hotel and being a part of the Cubs Convention! We take compliments seriously, thank you again. Looking forward to having you return. Please, visit anytime! Cheers, Sonia Villagomez

Balcombe
Reviewed 2 days ago NEWvia mobile

Just over the road from the Lake beach and Navy Pier, downtown. The hotel is very modern , loved the shower room. Shower very good but you better know the person you're sharing with very well as everything that happens in their is audible. You may as well forget the door !!. Lighting is terrible but on the plus loads...

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Helpful?
Thank Lorraine R
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Lorraine R. Thank you for sharing feedback on your stay at W Chicago Lakeshore. We're delighted that you had a comfortable stay and you loved the rain shower and location! We take feedback seriously as it helps us improve what we do each day. Thanks again we look forward to having you back soon. Cheers, Sonia Villagomez

New York, NY
Reviewed 2 days ago NEW

After not being at this location for a few years, I was very impressed. I can say that the ONLY thing that was less than perfect was that for ME the location being on the lake front is a bit far from everything ... I walk nearly everywhere and it adds 10 min or so to walk to Michigan Ave....

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Thank NYC_wanderer
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello NYC_wanderer. Thank you for sharing your feedback on your recent escape at W Chicago Lakeshore. We are thrilled we exceeded your expectations in service and found our location perfect for your plans in Chicago...I personally found your review enticing and made me want to stay here! Thank you kindly for the recommend. We look forward to having you return...

Phoenix, Arizona
Reviewed 5 days ago NEW

Absolutely loved being able to stay at the W Chicago Lakeshore on my most recent trip to Chicago! We had an amazing room with a view overlooking the Navy Pier. The staff at the front desk and Living Room Bar were excellent. They also have some amazing employees working in guest services - some of the best I've seen. Can't...

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Thank DAB5834
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello DAB5834. Thank you for taking the time to share this review on your stay at W Chicago Lakeshore! Happy to know we are your new favorite place in Chicago -this is huge for us while we aim for the highest level in service while providing a balance of business and pleasure. We take compliments seriously and look forward to...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €114 - €571 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Orbitz, Priceline, Booking.com, HotelsforEveryone, Travelocity and Jetsetter so you can book your W Chicago Lakeshore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#26 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#61 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
26 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor with lake view”
 of 5 bubbles Stevebush13, 24 Jan 2017 | Read review
“Its the top shelve staff that make all the rooms good rooms!”
 of 5 bubbles S1339PQmichaelf, 23 Jan 2017 | Read review
“the views are amazing, take the upgrade if you can.”
 of 5 bubbles 845brandyf, 23 Jan 2017 | Read review
“Any room on the Lake Michigan side”
 of 5 bubbles dbrooksindy, 22 Jan 2017 | Read review
“The only hotel in Chicago with a complete view of Lake Michigan and Navy Pier!”
 of 5 bubbles robertmP9650OK, 22 Jan 2017 | Read review
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