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W Chicago Lakeshore

Booking.comUS$375*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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W Chicago Lakeshore
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1,380 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
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Reviewed yesterday NEWvia mobile

The staff at the W Lake Shore rock. Friendly, helpful, knowledgeable, above and beyond my expectations. From check in to housekeeping to concierge to morning coffee supplier all were superb. Health club was well equipped and clean. Love the fact that it's pet friendly. The complimentary morning coffee in the lobby was hot, strong and bottomless. Overall a very lovely...

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Helpful?
Thank Peggy M
Cheyenne, Wyoming
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I've been here several times for the DDW {Digestive Diseases Week} conference in Chicago. Unfortunately NONE of my reviews made it online. I wanted to be sure this one did. The hotel has been through renovations and the last time that I stayed here was during the height of reconstruction. They did the best under the circumstances and compensated me...

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Helpful?
1Thank Charles K
About Hotel's Favourite Review
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Charles K. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. I am delighted that you had an Excellent stay and we exceeded your expectations with both product and service. Many thanks for giving us another chance after visiting during our renovation in 2014; we've absolutely come a long way since then!...

Washington DC, District of Columbia
Reviewed 2 days ago NEW

Found the hotel very clean and comfortable. W's can be a bit of a risk on the noise dimension, as can cities in a downtown, but my room here was very quiet. Had a good breakfast at the hotel's restaurant Current. Great rates during the off season. I had arrived to the city very early and they let me check...

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Helpful?
Thank IndianaGoat
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello IndianaGoat. Thank you for sharing your feedback on your recent stay at W Chicago Lakeshore. We are thrilled you had a comfortable stay, found the hotel clean and quiet while enjoying our one of a kind Killer Lake Views! We take compliments very seriously thank you so much! Looking forward to welcoming you back soon. Please, visit anytime! Cheers,...

Modesto, California
Reviewed 2 days ago NEW

Overall this is a cool hotel with great views and an amazing staff. We hosted a 4 day event there last week. Hosting involves a lot of one on one interaction with staff. 100% of the people I dealt with were kind and accommodating. I'd like to thank Dan Winitsky, Devencie Erwin, Peter, Sam, Mo, Brian and all the other...

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Helpful?
Thank jpowell209
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello jpowell209. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you had great service while having your event with us. We have a solid team thank you for the mentions! We look forward to welcoming you back anytime. Please contact me when you are booked to return as we...

Houston, Texas
Reviewed 3 days ago NEWvia mobile

This W is ok. The people are nice the venue is good. Great view of the lake although a highway deprecated you from actually walking across. Have stayed in nicer ones but for Chicago it is very nice. I stay in hotels over 100 days a year so I feel confident in saying it is up to a W.

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Helpful?
Thank Chris P
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Chris P. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are happy to know you had a nice stay. Please let us know when you are returning we'll gladly show the route to access the lakefront, Navy Pier and beaches -we'll have you there in minutes. I am sorry you...

Bradenton, Florida
Reviewed 3 days ago NEWvia mobile

The hotel really looked promising. But, several staff mishaps, including a billing issue, horrible attitudes of the desk staff, and complete lack of effort from 19 people in black suits wearing W pins standing and not doing anything, really, made this for a poor stay and I would never recommend or return here. Even As a fan of dance music,...

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Helpful?
Thank Mali_Urke
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Mali_Urke. Thank you for your feedback. I was disappointed to read of the service challenges you experienced during your stay and that you will not be returning; I wish a Manager could have addressed your concerns while you were with us. Please let us know if you decide to give us another try, we will welcome you back anytime....

New York City, New York
Reviewed 4 days ago NEW

Came for a long weekend with a girlfriend for a girls’ weekend on a recommendation from my friend’s coworker. Check-in was very easy and quick – overall the service was friendly and knowledgeable. Our room was extremely spacious and comfortable for two: we shared a giant king-sized bed with plenty of sitting areas, lighting and counterspace, and mirrors to accommodate...

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Helpful?
Thank jwong_05
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello jwong_05. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you had a great stay with friendly service and comfortable overall stay with us! Thanks again for choosing us as your home base in the Windy City. Please visit anytime. Cheers, Sonia Villagomez W Experience Manager

Hellertown, Pennsylvania
Reviewed 4 days ago NEW

I usually stay only at Marriott chain properties but this was booked by my company for a tradeshow in Chicago so I had no choice in the matter. (I did at least get points bc of the Starwood - Marriott merger so that was a plus!) I was pleasantly surprised when I arrived. The lobby and restaurant was beautiful and...

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Helpful?
Thank Angela A
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Angela A. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled to have exceeded your expectations in product, service and our location was perfect for your plans in Chicago. We sincerely value your loyalty to Marriott Rewards and SPG. Thank you for choosing us. Please, visit anytime. Cheers, Sonia...

Portland, OR
Reviewed 5 days ago NEW

This is a GREAT hotel. Our visit was outstanding.The location of the hotel is great close to all the attraction in Downtown Chicago. The staff is outstanding and went above and beyond to accommodate our needs. The rooms were super clean and the whole facility is well kept and beautiful. My wife and I came to Chicago for a get...

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Helpful?
Thank braveheart2008
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello braveheart2008. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you chose to escape with us for your birthday celebration! We sincerely value your loyalty to SPG and W Hotels Worldwide. Please, visit anytime! Cheers, Sonia Villagomez W Experience Manager

Malvern, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for a conference with husband. We have been to W's in Verbier and Barcelona which are stunning hotels. This sadly isn't! It caters for the younger crowd who like to party into the night at the hotel bar lounge. Thumping music goes on very late. The gym is dark and the equipment isn't varied. The outdoor area is...

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Helpful?
Thank jennifer h
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Jennifer h. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. I am sorry to know that W is not for you. Thanks again as guest feedback helps us to improve what we do each day. Warm regards, Sonia Villagomez W Experience Manager

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11/06/2017 12/06/2017
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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611-3017
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €165 - €497 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#56 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
31 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view room was nice!”
jpowell209, 26 May 2017 | Read review
“I had a room with a fantastic view of the lake and Navy Pier. If you have the ability to request this, I definitely would recommend it.”
870angelaa, 24 May 2017 | Read review
“Be ready to pay a premium price for lake view rooms”
JCB3659, 18 May 2017 | Read review
“Pay extra for the lake view. You will not regret it!”
PriyamGopani, 16 May 2017 | Read review
“Make sure that you have a room facing the lake!”
  • Day time view of the Navy Pier!
  • Nighttime view of the Navy Pier
ChelaTravels, 15 May 2017 | Read review
5 of 5
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US$375* /night
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Prices are for 1 room, 2 adults
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