SpringHill Suites Chicago O'Hare
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SpringHill Suites Chicago O'Hare

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SpringHill Suites Chicago O'Hare
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About

4.5
#80 of 211 hotels in Chicago
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Located just minutes from O'Hare International Airport (ORD), SpringHill Suites Chicago O'Hare offers a complimentary shuttle service to and from the airport. In addition to its convenient location, the hotel is surrounded by popular attractions such as the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theatre, Rivers Casino, and Fashion Outlets of Chicago. With essential amenities like daily hot breakfast, free Wi-Fi, 43-inch smart TVs, and a 24-hour fitness center, guests can enjoy a comfortable stay in our spacious suites, which include a refrigerator and microwave. Experience excellent service and take advantage of our 8,500 square feet of event space and on-site Outback Steakhouse, making it an ideal choice for small business meetings and events.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Patio
Free airport transportation
Business Centre with Internet Access
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

8101 W Higgins Rd, Chicago, IL 60631-2916
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
O'Hare Intl Airport
Midway Airport
23.1 km
See all flights
Cumberland
9 minChicago L
1 Attraction
within 1 kilometer
1,312Review38Q+A100Room tips

Reviews
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Detailed Reviews
NJevie wrote a review Oct 2023
New Jersey
Hotel's Favourite
5.0 of 5 bubbles
Immaculate stay at the SpringHill OHare.
The shuttle was timely and I was so thankful it ran 24 hours since my flight got in late.

The room was so clean and I slept so well.
I used the gym in the morning which was also very clean and next to a decent sized indoor pool which I am sure is great for families.

The breakfast area is huge - tons of seating which is also great if they have groups in house. Food was super well stocked and they were keeping the whole area clean.

They also are attached to an Outback Steakhouse which is a nice perk to have a bar on a hotel brand that usually doesn’t!

Thanks again for the perfect 1 night stay.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Owner at SpringHill Suites Chicago O'Hare
Responded 26 Oct 2023
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie wrote a review Feb 2020
Toronto, Canada
5.0 of 5 bubbles
Been here twice on business and it's always been a great experience. Firstly, check-in staff are always in a great mood which is really refreshing. Secondly, the hotel has a good common area & breakfast (incl. business center for printing and lots of room if you want to sit somewhere other than your room to get some work done). Finally, the rooms are great! They have everything you need (couch, desk, microwave, fridge, spacious closet) - and they're very clean. No weird smells!

The restaurant that's attached is actually pretty good - it's classic American bar food but there are a few healthy options on the menu and very reasonably priced drinks.

The shuttle is very convenience (runs twice per hour) and the drivers have always been very nice people. Would recommend this hotel if you're looking for a clean, convenient, hassle free option by the airport!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from _tashiadams, Manager at SpringHill Suites Chicago O'Hare
Responded 25 Feb 2020
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jorge L wrote a review Feb 2020
Miami, United States
5.0 of 5 bubbles
Very comfortable rooms. As a recommendation do not get the rooms that back up to the interstate as there is a train to pass is every 10 minutes which makes a lot of noise. This makes sleeping quite difficult. I had requested to move to a room towards the front of the hotel which was significantly quieter. Aside from that everything was excellent.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from _tashiadams, Manager at SpringHill Suites Chicago O'Hare
Responded 23 Feb 2020
We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stone50 wrote a review Sept 2021
Baton Rouge, Louisiana
3.0 of 5 bubbles
Our room was dusty, there was no ice in the ice machine, housekeeping was done on a daily basis, the mini fridge was unplugged and covered with dust, we did not notice that until the next day. The free breakfast was adequate but not great. They touted how they cleaned the rooms due to the covid virus, but we had to buy a spray cleaner in order to do what they did not do, Parking is 17 dollars daily (outdoor).
the staff members were courteous and helpful.
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Date of stay: August 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Guest Services / Front Office at SpringHill Suites Chicago O'Hare
Responded 13 Sept 2021
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments and apologize for not fully meeting your expectations. We have taken steps to resolve your concerns, and hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vijay103 wrote a review Feb 2020
India
4.0 of 5 bubbles
We drove from Champaign on 23rd evening and had an early morning around 10 am flight from O'Hare next day. Stayed at this hotel on 23rd Dec 2019 night and checked out on 24th December early morning. This place was a perfect stay. We were a family of three and upon arrival were delighted to know that our room was upgraded to corner one on a high floor, huge one with dining table and other amenities. It was very brief stay but we were very happy with the overall experience. Outback Steakhouse in the premise was a brilliant choice for dinner and the early morning breakfast spread was definitely too good. The shuttle service to airport again helped us. There were couple of families along with us and all had good luggage but the shuttle took good care of all. I do not remember the person name behind the wheels in shuttle which dropped us to airport on 24th morning but definitely want to say a big 'Thank You' to him !! Marriott standards, wonderful overall stay !!
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Date of stay: December 2019
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from _tashiadams, Manager at SpringHill Suites Chicago O'Hare
Responded 15 Feb 2020
We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AJH wrote a review Apr 2023
Columbus, Ohio
3.0 of 5 bubbles
I found the reception staff to be very friendly and sweet! This hotel is in an older building that has 10 floors. We had 2 rooms. You need to switch elevators at floor 9 if you have a room on the 10th floor. Overall, the public spaces were very clean and well kept. Breakfast buffet was fresh and good. The rooms however are a bit dated and could use some maintenance. Our sectional sofa had some surface dirt visible. The bed mattress was pretty well worn and VERY lumpy and uncomfortable as you could feel the pockets of wear. The bathroom shower did not have a liner with the curtain, so water seemed to get all over the bathroom floor even if you were careful. Also, the bathroom was very narrow and closing the door was difficult as it was right by the toilet. The parking at this hotel for $20 a night we found to be very hard to obtain a spot on the weekend as there were more cars than spaces. Part of this is due to the sharing of the Outback Steakhouse lot next door. However, the shuttle was convenient for two folks in our party using the airport and we also did hear air traffic due to location, but it was very muted and not bothersome. Having stayed at other Marriott properties in the area, I'd say you have better choices available until they spruce this one up a bit!
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Date of stay: April 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Guest Services / Front Office at SpringHill Suites Chicago O'Hare
Responded 14 Apr 2023
Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LHSpanglers wrote a review Aug 2021
Liberty Hill, Texas
5.0 of 5 bubbles
We requested top floor away from elevators & luckily a room was available on the 10th floor. Very quiet (which my husband needs to sleep). No tap dancers above us & we never heard anybody else even on our floor! Room was great & bed was nice & from. Stayed 3 nights, M-TH, didn’t get room cleaned which was not important to us as long as we had clean towels. Laundry rooms were greatly appreciated. Would definitely stay her again if we ever get back to Chicago!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Guest Services / Front Office at SpringHill Suites Chicago O'Hare
Responded 27 Aug 2021
Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nottoofussysc wrote a review Jun 2021
Colorado
2.0 of 5 bubbles
I have stayed here before (2017) and was very satisfied with the room, location and value. This time so different - they don't inform you on reserving that housekeeping is only twice a week, Monday and Thursday. Since I checked in Thurs. afternoon and departed Monday morning I got zero.

I stayed there 4 nights and my bed was never made, trash never emptied, toilet never cleaned. Had to request fresh towels 3 times (once in writing). Other items requested (cups, coffee and tea) never appeared. Got enough shampoo only by requesting at front desk. Dirty towels on the floor for 3 days.
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Date of stay: June 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Ask for a room not on the highway side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Guest Services / Front Office at SpringHill Suites Chicago O'Hare
Responded 27 Aug 2021
Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments and apologize for not fully meeting your expectations. We have taken steps to resolve your concerns, and hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travels_Mucho wrote a review Jan 2023
Vero Beach, Florida
2.0 of 5 bubbles
Very old and tired hotel. Room was badly worn, there was a stain on the sofa along with marks on lots of surfaces. Numerous small maintenance items like leaky faucet and a burned out bulb on one side of the bed.

Small brush left by a previous guest on the floor of the closet.

WiFi was poor, with many errors reaching common sites.

Only one portion of regular coffee left in the room. Do they think people will take their crappy coffee instead of leaving it unused? I don’t want to have to go downstairs for either more packs or coffee itself.

Staff was fine but I got hit with the annoying third degree about the purpose of my stay. I thought Marriott did away with that nonsense.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Guest Services / Front Office at SpringHill Suites Chicago O'Hare
Responded 30 Jan 2023
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vijcha wrote a review Jun 2022
Spring, Texas
3.0 of 5 bubbles
An okay hotel with an okay price considering this is an expensive city. Room looks and feel pretty old but bearable.

Amenities-wise, they have a small microwave but no existence of any kind of plate in the room OR in the HOTEL. (Yes I called and they said they only have foam plates in the entire hotel). Luckily the Outback restaurant below was kind enough to lend us good actual plates that would not melt in the microwave.

Parking fee is charged.
Breakfast is what you would expect (eggs, bread, and frozen salty beef patty)

Location: Traffic to city is terrible. Only book this hotel is you don’t plan to go into the city.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Parking is charged and limited Traffic to city is terrible. Bring your own microwaveable...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JR Tautenhahn, Guest Services / Front Office at SpringHill Suites Chicago O'Hare
Responded 8 Jun 2022
Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. It was a pleasure having you stay with us and we look forward to seeing you the next time your travels bring you to the area.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Dreamer57118118910
Absolutely! Just stop by the Front Desk and they will give you a ticket.
Answer from Dreamer57118118910
Our shuttle only provides transportation to and from O'Hare Airport, but there is a station at the airport. Otherwise, it is a 5 - 10 minute walk to the Cumberland Station from the hotel.
Teresa H wrote a tip 2 Jul
3 contributions
2.0 of 5 bubbles
"Breakfast ends at 9 am sharp; several guests were turned away. Plus, they ran out of eggs & sausage at 8:35. Green bananas. No desk plug"
Read full review
Steve H wrote a tip Mar 2024
Cedar Lake, Indiana72 contributions39 helpful votes
5.0 of 5 bubbles
"bring power strip or cord if you want to use laptop on couch"
Read full review
MJandDC wrote a tip Jul 2023
Creve Coeur, Missouri399 contributions134 helpful votes
4.0 of 5 bubbles
"Take advantage of the shuttle to/from O'Hare. Drivers are great and service is on the half hour"
Read full review
R S wrote a tip Jan 2023
9 contributions2 helpful votes
4.0 of 5 bubbles
"The attached Outback Steakhouse is just okay. "
Read full review
devisri s wrote a tip Jun 2022
1 contribution2 helpful votes
1.0 of 5 bubbles
"Don’t go there"
Read full review
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PRICE RANGE
€118 - €168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites chicago o`hare hotel rosemont, chicago springhill suites
FORMERLY KNOWN AS
Springhill Suites Chicago O'Hares
LOCATION
United StatesIllinoisChicagoNorwood Park / Far North Side / O'Hare
NUMBER OF ROOMS
245
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SPRINGHILL SUITES CHICAGO O'HARE - Now €140 (Was €̶1̶7̶7̶) - UPDATED 2024 Hotel Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about SpringHill Suites Chicago O'Hare
Which popular attractions are close to SpringHill Suites Chicago O'Hare?
Nearby attractions include Prime Tobacco&cigar (0.4 km) and Grandparents (1.0 km).
What are some of the property amenities at SpringHill Suites Chicago O'Hare?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites Chicago O'Hare?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites Chicago O'Hare?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SpringHill Suites Chicago O'Hare?
Yes, a parking garage, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to SpringHill Suites Chicago O'Hare?
Conveniently located restaurants include Nonna Silvia's Trattoria and Pizzeria, Perry Mac's Restaurant, and Outback Steakhouse.
Are there opportunities to exercise at SpringHill Suites Chicago O'Hare?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does SpringHill Suites Chicago O'Hare have an airport shuttle?
Yes, SpringHill Suites Chicago O'Hare offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does SpringHill Suites Chicago O'Hare have airport transportation?
Yes, SpringHill Suites Chicago O'Hare offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites Chicago O'Hare?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Chicago O'Hare offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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