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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

#74 of 188 Hotels in Chicago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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3,018 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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Showing 2,900: English reviews
Oakville, Canada
Reviewed 2 weeks ago

Great location, complimentary breakfast was cooked to order and lots of selection. Evening cocktails: the drinks were just okay but they did have fairly decent appetizers to go with it. The basil infused pink lemonade was a nice option for non drinkers. Overall, great for families or larger parties. Rooms would actually fit more than 4 people. We have a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kristen M
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for your review! We appreciate your feedback in regards to the basil infused pink lemonade served at our managers reception. We are proud to announce our newest feature here at Embassy Suites with our live green wall featured in the Sky Lobby Atrium. The live green wall has fresh herbs ranging from fresh rosemary to thyme...

Las Vegas, Nevada
Reviewed 2 weeks ago

I attended a safety summit and a night stay at the Embassy Suites by Hilton Chicago Downtown Magnificent Mile. The quality of service is outstanding, the front desk team to management was on point. The food & beverage was the best. Next visit in Chicago, hopefully a vacation, I will stay at this great place.

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Helpful?
Thank Ron B
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to leave a review! We hope your safety summit meeting was a success and that our suites provided a well rested nights sleep. We look forward to having you again, next time you're in town whether its for business again or hopefully vacation!

New York City, New York
Reviewed 2 weeks ago

Very friendly staff, whether it be at check in or to answer general questions. Rooms clean. Beds comfortable. Coffee maker and safe in room. Wifi good. This is an ideal place to stay if you are looking for a decent hotel for under $200

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Helpful?
Thank bbmf4
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to leave a comment on our helpful staff! We are happy to hear that our staff was knowledgeable in helping to answer your questions. Also for what we have to offer hear at the Embassy Suites Downtown Magnificent Mile our value is tough to beat in the Chicago Downtown area. Thank you...

Reviewed 2 weeks ago

This hotel was perfect for a business/pleasure trip. We had a huge corner room, that was very comfortable. The staff at every level was very professional, personable and helpful. Every staff member from the front desk, bellmen, to housekeeping greeted us every time we passed by. You would have thought we were in a pricy 5 star hotel.

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Helpful?
Thank Joy S
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for your review. We're happy to hear that you enjoyed the extra space in our king corner suites and that the service provided from our team was spectacular! And for what we offer our value is tough to beat. Thank you again for choosing us!

Reviewed 2 weeks ago

Please improve your check out hours. We need flexible people and policies in dealing with people. Hotel accommodations should accommodate guests and not the way around. They were not flexible even with HHonors

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D751SGpedrov
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and we're very sorry you were unhappy with our check out times. Based on availability we do offer extended check out times. Normal check out is at 11 A.M.; upon availability 12 noon checkouts may be granted, and anything after 12...

Cedar Rapids, Iowa
Reviewed 2 weeks ago

I thought the location of this hotel was absolutely wonderful. While my husband was off at a conference during the day, I would take my two children around the town to different sights. We walked to Navy Pier for the Children's Museum, which is a favorite of theirs. We also walked to Millennium Park and Maggie Daley Park. The rooms...

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Helpful?
Thank jennybrainard
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are honored to have your recommendation and would be more than happy to accommodate you next time with a lower floor. Thank you again for staying with us.

Newport News, Virginia
Reviewed 3 weeks ago via mobile

The weather and airline was not very cooperating but overall it was a fun adventure. Hotel was great. City was clean and safe as long as you stay in down area. Food was delicious. Try using cta transportation system. It was cheep and very convenient. Three days unlimited rides only cost you $20 dollars

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Helpful?
Thank mayway596
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear your enjoyed your stay although the weather was not cooperating. Thank you again for staying with us and we look forward to serving you again.

Laurel, Maryland
Reviewed 3 weeks ago

I stayed at the Embassy Suites, Magnificent Mile, Chicago, from April 20-26. This hotel has great staff. The persons at the front desk, chefs who prepared hot breakfast, bartenders, and the gentleman who replenished evening snacks were courteous and efficient. Tony and Steven who greeted the guests in the evenings added a nice touch to the whole experience. They welcomed...

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Helpful?
Thank BowmanS301
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed our warmth of hospitality from our Brand Ambassadors Tony and Steven who greeted you each day upon your return to the hotel! We thank you for choosing us and look forward to providing our services to you once again...

Grand Haven, Michigan
Reviewed 3 weeks ago

I would agree with another reviewer's comment, "Mediocre at best". The hotel rooms were fine, plenty of room, with an extra sink and mirror in the bedroom and sink near the coffee/fridge area. Women at the front desk were not particularly friendly. Not unfriendly, just sort of could have cared less if I was there or not. Cleanliness was okay....

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Helpful?
1Thank reallyfastskier2016
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you for taking the time to share your comments after your recent stay with us. Please accept our sincere apologies for not meeting your expectations throughout your stay. I hope you had an opportunity to speak to our manager on duty while you were still here regarding your concerns and allowed us the opportunity to correct your issues and...

Bountiful, Utah
Reviewed 3 weeks ago

My family stayed here recently for our Spring Break getaway, spending 4 days and three nights wandering around Chicago. We were in a 2 room family suite which fit us--2 adults and 3 teenagers--comfortably (but I wouldn't suggest any more in a room). The beds are double beds which made it difficult to put more than 1 teen to a...

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Helpful?
Thank abrew_76
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Greetings! Thank you for your review in regards to your spring break with the family. We thank you for choosing us and are happy to hear that our prime location was perfect for all your traveling needs. We hope that in the four days in Chicago, everyone got to visit the sites they wanted to see. We look forward to...

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04/06/2017 05/06/2017
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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €192 - €426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#46 Luxury Hotel in Chicago
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
53 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We arrived early and were upgraded to 17th floor with city view. Beautiful views.”
maryjom742, 18 May 2017 | Read review
“Try to get a corner room”
goldmann, 15 May 2017 | Read review
“Higher up, away from elevator and not looking at the construction site”
  • Construction very noisy during the day
Lepke24, 9 May 2017 | Read review
“try to stay in the rooms in the edges of the hotel. this way, you will not have people walking by your room window.”
daniabreu, 9 May 2017 | Read review
“I choose a high floor to be away from the noise, but the property was actually really quiet.”
CaseyS209, 8 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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