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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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#75 of 186 Hotels in Chicago
Certificate of Excellence
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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2,870 Reviews from our TripAdvisor Community

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Showing 2,760: English reviews
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Crystal Lake, Illinois
Reviewed yesterday NEW

The Embassy Suites did it all well. Their new card system for the evening reception and breakfast help with the crowds that we had experienced in the past. The room was clean and spacious and the kids loved the pool. We used digital check in as well as the digital key and both work well.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ks1543
Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 26 October 2016 via mobile

This hotel is an amazing location for exploring Chicago. I have previously stayed at the Sheraton across the road yes the hotel was nicer the however the embassy suites offered everything the Sheraton did and more. The free breakfast and 4 free drinks in the evening were a excellent benefit and the staff were so friendly. There is a car...

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1Thank samcgee88
About Hotel's Favourite Review
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. Your words are kind and we are honored to have your recommendation. Thank you again for choosing the Embassy Suites Downtown Magnificent Mile.

Clarkston, Michigan
Reviewed yesterday NEWvia mobile

Great location, Whole Goods and Target literally across the street! Plus within walking distance to the Navy Pier and Michigan Ave. Free made to order breakfast. Friendly staff and great room layout selection. Pool was pretty small and the house keeping barely cleaned, more just straightened up. But overall can't complain, we got the Winter rate!! Woohoo!

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Helpful?
Thank dvmharris
Rockford, United States
Reviewed 2 days ago NEW

Rooms and staff were pleasant; food is good. Complimentary Breakfast and Evening Reception were well appreciated. WiFi was intermittent as was TV reception. Because I was ill on Tuesday, I didn't pursue resolution. It is a clean and friendly establishment. Would return but would address WiFi, especially for business trip. Thanks.

Review collected in partnership with Embassy Suites Hotels
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Thank F1553TQkarenf
WEST BLOOMFIELD, United States
Reviewed 2 days ago NEW

EXCELLENT HOTEL, EXCELLENT VIEW, AND THE SERVICE WE RECVD. FROM THOMAS AS OUTSTANDING! KUDO'S TO THOMAS ! Their text me if you need something system is genius overall my stay was awesome ! If you are looking for a great place to stay in downtown with a fantastic river view and great service this is it. I would highly recommend

Review collected in partnership with Embassy Suites Hotels
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Thank Kimberly C
Minneapolis, Minnesota
Reviewed 3 days ago NEWvia mobile

We love Embassy Suites when traveling with our 2 kids because we can count on a solid breakfast for everyone and at least a few drinks and snacks each night. With that factored in, the value can't be beat, especially considering we enjoy a suite which allows kids and grownups to sleep/watch TV separately! The facilities at this Embassy Suites...

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Thank Minnemom1
Dolton, Illinois
Reviewed 3 days ago NEW

This was the 1st time me & my girlfriend went to this hotel & I took her there for Valentine's day. I requested a room on a higher floor like the 10's but they gave me a room on the 8th floor. They asked if we wanted a higher room but my girl loved our corner suite so I stayed...

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Thank andrecS1102EE
Holland, Michigan
Reviewed 4 days ago NEWvia mobile

Went to Chicago for a weekend with the girls and visit the Field museum. Our stay at Embassy was excellent (except our room was next to the elevator and the sink faucet was leaky). The included breakfast and drinks are always appreciated, and the room was clean and comfortable. The concierge, Doris, was the best! She was so helpful with...

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Thank Lisa O
Marietta, Georgia
Reviewed 5 days ago NEW

It was my first time at an Embassy Suites and I must say I am greatly impressed. The staff is very attentive and helpful. And even with the lobby/restaurant swamped with a crush of people for the breakfast they expertly managed the crowd in a promptly fashion. The rooms are well equipped and maintained and the hotel itself is located...

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Thank SpectreJon
Chicago, Illinois
Reviewed 6 days ago NEW

Just a couple of things. Maybe hire staff that can be more of assistance and with better personalities. Some had bad attitudes when being asked simple questions. The pool was a little dirty with slime on the side. And breakfast was cold. But other than that the room was clean, comfortable, and the stay was great! Will be returning

Review collected in partnership with Embassy Suites Hotels
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Thank 759alexiak

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €116 - €394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 3.5*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor away from the elevators. Much quieter than near the street, or near the elevators.”
 of 5 bubbles 751lisah, 16 Feb 2017 | Read review
“Premium city view suite was extremely comfortable for 5, if you can do it. Lots of families & groups. I didn't notice too much extra noise.”
 of 5 bubbles amwmom, 29 Jan 2017 | Read review
“use card you wish to pay with for reservation”
 of 5 bubbles craigjq, 10 Jan 2017 | Read review
“Be polite to the staff and they'll hook you up with just about anything!”
 of 5 bubbles rrc154, 9 Jan 2017 | Read review
“City View is Worth it”
 of 5 bubbles sjdamigella, 6 Jan 2017 | Read review
5 of 5