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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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#74 of 187 Hotels in Chicago
Certificate of Excellence
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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2,924 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Reviewed today NEW

I spent a week at this property for both a business trip and a long weekend family vacation. The staff was helpful and friendly, always smiling and took the time to make sure all of my needs were met. Despite having a huge weekend crowd, they managed the free breakfast exceptionally well and the made-to-order breakfast was delicious. The hotel...

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Helpful?
Thank bkfg
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Everyone was so helpful, and friendly from the time we stopped our rental car to settling down in our room. In particular, Jocelyn, MJ and Steven. We checked in at 3:30pm. We did self parking in the AMC carpark which has direct access to the hotel lobby, as we did not need all our bags for a one night stay....

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Thank H L
About Hotel's Favourite Review
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are ecstatic to hear you enjoyed your visit with us and that Jocelyn, M.J., and Steven went above and beyond with providing our hospitality to you! Should your travels bring you back to the Chicago area we look forward to serving you again.

Reviewed 2 days ago NEW

I can't say enough great about this hotel, accommodating, clean, location, prompt service, all the complimentary accommodations (the cocktail hour and breakfast buffet are unbelievably generous and impressive. Full breakfast buffet and food to order all for free) rooms are spacious and comfortable. With all that said, the main reason for this review is for a man named Steven who...

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Thank Emily P
Detroit, Michigan
Reviewed 2 days ago NEWvia mobile

We stayed at the embassy suites by Hilton over the weekend for a hair show with work friends. We loved the hotel and Steven the ambassador was super friendly and accommodating to us. He made our stay so enjoyable that he deserves a promotion. The complimentary cocktail hour and breakfast were amazing too. We will be back for sure!

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Thank m311stylee
Reviewed 2 days ago NEWvia mobile

This hotel was wonderful ! I'm so happy we chose to stay there. There was one staff member in particular who was absolutely amazing . His name was Steven, he's an ambassador there and he was the best staff member I've delt with anywhere ! He deserves a promotion for sure.

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Thank Madison B
Peoria, IL
Reviewed 2 days ago NEWvia mobile

The location is in walking distance to Michigan Ave and restaurants and even Whole Foods. The pool is small. The staff was very friendly! The breakfast was packed but we went during busy times. The rooms are great as you have two.

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Thank Jennifer D
Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

I recently visited Chicago for a conference which was held at the Embassy suites. I also stayed here for two nights. Great location in downtown Chicago. Great room with comfortable beds, large bathroom, plenty of space to work, and needed amenities like wifi, charging stations, refrigerator, and coffee machine. We had all our meals at the hotel. Very good! Breakfast...

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Helpful?
Thank AnnT1012
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We appreciate your feedback Annt1012! By the looks of it, you had a successful business trip and were able to get a well rested sleep each night and our living room space with the desk equipped was perfect to get your work completed. Next time you're in Chicago whether it's for another business trip or leisure, we look forward to...

Atlanta, Georgia
Reviewed 3 days ago NEW

As outlined in my survey, the hotel staff stacked huge pile of dirty linens and dirty dishes just outside of my door. I checked in at noontime and it was still there when I left around 6:00pm for dinner. It was gone by the time I returned, but the impression was made. I did inform the front desk upon going...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank J Wesley R
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Please accept our sincere apologies for the disappointing first impression we have made during your stay. We know our guests deserve the best and we will use your comments regarding the situation with the linens and plates being left behind as a learning opportunity as we continually evolve to meet and exceed our guests' expectations. We have shared your comments...

Johns Creek, Georgia
Reviewed 3 days ago NEW

Great stay at this hotel! Staff was very pleasant and accommodating. The only complaint would be that the breakfast was extremely crowded, and the food was not as warm (in the buffet) as I would have expected. Of course, I was there during the St. Patrick's Day celebration weekend, so that may have contributed to the crowds. The hotel ambassadors...

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Helpful?
Thank Leslie B
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review! We hope that you had a great time with the festivities during St. Patrick's Day. Breakfast can get very busy. Did you check out our breakfast traffic chart? It helps recommend the best times to come down to the Sky Lobby to enjoy your breakfast! We appreciate your feedback with our hotel ambassador, Steven, he...

Reno
Reviewed 3 days ago NEWvia mobile

My husband and I thoroughly enjoyed our joint-venture business here! Great central location with transit options nearby to virtually get you anywhere. We had a beautiful lake view from our king room. Great breakfast!

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Thank SandSurfneeded
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review! Yes, with the CTA Redline at Grand and State makes perfect for utilizing Chicago's public transportation, only a 7 minute walk from us. Glad to hear that our location was perfect for you and your husband!

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: €169 - €432 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 3.5*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
51 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a lake view when booking and that is what we got.”
 of 5 bubbles SusanJ845, 25 Mar 2017 | Read review
“Rooms far away from elevators are quieter.”
 of 5 bubbles GMan565, 22 Mar 2017 | Read review
“Take the train into town and avoid the crazy parking fees”
 of 5 bubbles tlhab, 22 Mar 2017 | Read review
“Always get a corner suite. They are more spacious and more private. Also the higher the floor, less noise.”
 of 5 bubbles Treese734, 14 Mar 2017 | Read review
“Only one elevator bank so rooms close to the elevators are very noisy.”
 of 5 bubbles montanagenius, 6 Mar 2017 | Read review
5 of 5